Trouble opening photoshop cs6

I just installed photoshop cs6 on a third computer and I am having trouble opening it. Do I need to uninstall it from one of the other computers?

Hi ,
you are getting this message as the serial is of an upgrade version not a complete product , if you have any previous product serial number from the drop down menu , then do enter it , if not then please contact customer support for unlocking it , (the previous version serial number should be also a retail product)
Regards,
Raj

Similar Messages

Help opening Photoshop CS6

I am having trouble opening Photoshop CS6. On initial start-up, my screen keeps freezing and it says the program is not responding. I have uninstalled and re-installed 3 times now on my computer. I have had Photoshop since May 2013 and have not had any problems with it as I use it on a daily basis. Has this happened to anyone else???

What system information do you need? Like I said, I use the program daily and it has opened just fine with no problems up until yesterday. I have a Dell Precision M6600 running, Win 7 Ultimate 64bit, 16.0GB, DDR3-1600 SDRAM, 4 DIMM, Intel Core i7-2860M Quad Core 2.50GHz 8MB.

Trouble with Photoshop Cs6

Having trouble with Photoshop cs6. Brushes that i have downloaded from 3rd party websites were deleted from Photoshop after months of use. We replaced all the brushes 1 by 1 but now there is an extreme lag in almost every function in photoshop that i had never experienced before. Dont know what is going wrong.

BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks!

When I try to open Photoshop CS6 I get "Error Code 16"

When I try to open Photoshop CS6 I get "Error Code 16"
I have researched Internet - ADOBE and others - to find a solution, but no luck! (see under)
The problem started around one year ago but I was able to open Bridge and go to Photoshop from there until recently.
Now I get "Error Code 16" in Bridge too when I am trying to go to Photoshop.
I have tried everything I could think of (including creating a new Administrator-user) with help from my Internet research and my own pretty good experience (I started working with computer systems as a Systems Analysts 1968...... - now it is only PCs)
I miss my Photoshop and Bridge a lot - it is very frustrating to have this problem, but I can see I am not the only one!!!
I also have these Adobe products:
Adobe Photoshop
1045-1297-1724-5553-8938-xxxx
Adobe InDesign
1037-1476-0290-3491-8464-xxxx
Adobe Audition
1137-1169-5106-2253-7226-xxxx
Adobe Photoshop
1045-1007-5934-1160-3319-xxxx
Adobe Photoshop Elements
1057-4535-7945-2468-2014-xxxx
and some more.
I am grateful for all help.
/// Björn Andrén   -   [email protected]   (member ID)
=======================================================================
Configuration error 16 when you start a Creative Cloud (CC) or Creative Suite (CS) application
https://helpx.adobe.com/x-productkb/policy-pricing/configuration-error-cs5.html
========================================================================
Adobe CC/CS6 - Error 16 and no SLStore or PCD File
https://forums.adobe.com/message/7157810
https://forums.adobe.com/thread/1243845?tstart=0
=========================================================================
How to Erase an Adobe Registration File
http://smallbusiness.chron.com/erase-adobe-registration-file-45714.html
=========================================================================
Why can't I open Photoshop CS6? Missing Adobe PCD and SLstore folders!?
https://answers.yahoo.com/question/index?qid=20130608085953AAuWzEA
========================================================================
Issue with getting an Error code '16' if trying to install Adobe Photoshop CS5
http://thedailybuggle.com/forum/issue-getting-error-code-16-if-trying-install-adobe-photos hop-cs5-66.html
========================================================================
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
https://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html
Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
[Mon Feb 09 17:24:22 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:24:22 2015] ---------------------------------------------------------
[Mon Feb 09 17:24:22 2015] Win OS Version: 6.1
[Mon Feb 09 17:24:22 2015] Cleaner Tool version        : 2.0.0.0
[Mon Feb 09 17:24:22 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Feb 09 17:24:22 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeCommon]            : C:\Program Files (x86)\Common Files\Adobe
[Mon Feb 09 17:24:22 2015] [AdobeCommon_x64]        : C:\Program Files\Common Files\Adobe
[Mon Feb 09 17:24:22 2015] [UserRoamingAppData]        : C:\Users\BEAR2\AppData\Roaming
[Mon Feb 09 17:24:22 2015] [UserLocalAppData]        : C:\Users\BEAR2\AppData\Local
[Mon Feb 09 17:24:22 2015] [StartMenu]                : C:\ProgramData\Microsoft\Windows\Start Menu\Programs
[Mon Feb 09 17:24:22 2015] [System32Folder]            : C:\Windows\system32
[Mon Feb 09 17:24:22 2015] [SharedApplicationData]    : C:\ProgramData
[Mon Feb 09 17:24:28 2015] Language selected: English
[Mon Feb 09 17:24:28 2015] Displaying the Adobe End User License Agreement
ADOBE
Gen_WWCombined-en_US-20121017_1230
[Mon Feb 09 17:24:28 2015] Please enter (y) for Yes or (n) for No. ... >>
[Mon Feb 09 17:24:38 2015] Choose from one of the following options to clean up :
[Mon Feb 09 17:24:38 2015] 1. All
[Mon Feb 09 17:24:38 2015] 2. Adobe Flash Player 10.2
[Mon Feb 09 17:24:38 2015] 3. Creative Cloud 2014 , Creative Cloud & CS6 Products
[Mon Feb 09 17:24:38 2015] 4. Creative Cloud 2014 only
[Mon Feb 09 17:24:38 2015] 5. Creative Cloud only
[Mon Feb 09 17:24:38 2015] 6. CS6 only
[Mon Feb 09 17:24:38 2015] 7. CS5-CS5.5-CS6
[Mon Feb 09 17:24:38 2015] 8. CS5-CS5.5
[Mon Feb 09 17:24:38 2015] 9. CS3, CS4
[Mon Feb 09 17:24:38 2015] 10. Adobe Id credentials
[Mon Feb 09 17:24:38 2015] 11. Quit
[Mon Feb 09 17:24:38 2015] Choice :>
[Mon Feb 09 17:24:44 2015] User selected: CS6 Only
[Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\pdb.db"
[Mon Feb 09 17:24:44 2015] Executed the command : call copy /Y "C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db" "C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444\Media_db.db"
[Mon Feb 09 17:24:44 2015] Opened DB connection with path: C:\Program Files (x86)\Common Files\Adobe\caps\pdb.db
[Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Feb 09 17:24:44 2015] List of products installed on this machine
[Mon Feb 09 17:24:44 2015] Listing products for cleanup:
[Mon Feb 09 17:24:44 2015] Please enter the option number of the product you wish to remove; enter (q) to quit ... >>
[Mon Feb 09 17:25:02 2015] response 1
[Mon Feb 09 17:25:02 2015] Are you sure you want to clean all the listed products and associated files?
[Mon Feb 09 17:25:02 2015] Type (y) to confirm and remove or (n) to quit ... >>
[Mon Feb 09 17:25:07 2015] Please wait for Adobe Creative Cloud Cleaner Tool to finish........
[Mon Feb 09 17:25:07 2015] User selected: 'Clean All'
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Start removing product : ALL *-*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*-* Finished removing product : ALL *-*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] Action : Deleting the C:\Program Files (x86)\Common Files\Adobe\backup20150209T172444 folder as there is no product deleted.
[Mon Feb 09 17:25:07 2015] LOG FILE SAVED TO: C:\Users\BEAR2\AppData\Local\Temp\Adobe Creative Cloud Cleaner Tool.log
[Mon Feb 09 17:25:07 2015] Adobe Creative Cloud Cleaner Tool completed successfully
[Mon Feb 09 17:25:07 2015]
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- ::START:: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Feb 09 17:24:44 2015] DB does not exist at: C:\Program Files (x86)\Common Files\Adobe\caps\Media_db.db
[Mon Feb 09 17:25:07 2015] *-*-*-*-*-*- :: END :: - SUMMARY OF Warnings -*-*-*-*-*-*
[Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
[Mon Feb 09 17:25:07 2015] *=*=*=*=*=*=*=*=* :: End Session :: *=*=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:25:07 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] *=*=*=*=*=*=*=*=* :: Start Session :: *=*=*=*=*=*=*=*=*=*
[Mon Feb 09 17:28:53 2015] ---------------------------------------------------------
[Mon Feb 09 17:28:53 2015] Win OS Version: 6.1
[Mon Feb 09 17:28:53 2015] Cleaner Tool version        : 2.0.0.0
[Mon Feb 09 17:28:53 2015] Cleanup source directory    : C:\Program Files (x86)\Common Files\Adobe\AdobeCreativeCloudCleanerTool
[Mon Feb 09 17:28:53 2015] [AdobeProgramFiles]        : C:\Program Files (x86)\Adobe
[Mon Feb 09 17:28:53 2015] [AdobeProgramFiles_x64]    : C:\Program Files\Adobe
================================================================================
OS Name    Microsoft Windows 7 Professional
Version    6.1.7601 Service Pack 1 Build 7601
Other OS Description     Not Available
OS Manufacturer    Microsoft Corporation
System Name    BEAR-PC
System Manufacturer    System manufacturer
System Model    System Product Name
System Type    x64-based PC
Processor    Intel(R) Core(TM) i7-2600K CPU @ 3.40GHz, 3401 Mhz, 4 Core(s), 8 Logical Processor(s)
BIOS Version/Date    American Megatrends Inc. 0801, 2011-08-15
SMBIOS Version    2.6
Windows Directory    C:\Windows
System Directory    C:\Windows\system32
Boot Device    \Device\HarddiskVolume1
Locale    United States
Hardware Abstraction Layer    Version = "6.1.7601.17514"
User Name    BEAR-PC\BEAR2
Time Zone    Eastern Standard Time
Installed Physical Memory (RAM)    16.0 GB
Total Physical Memory    16.0 GB
Available Physical Memory    12.1 GB
Total Virtual Memory    31.9 GB
Available Virtual Memory    28.1 GB
Page File Space    16.0 GB
Page File    C:\pagefile.sys

Run the cleaner tool and reinstall.
Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
Download CS6 products
Mylenium

Is there a way to open photoshop cs6 in 32-bit mode on a windows 7 64-bit system.

I was wondering if there is a way to open photoshop cs6 in 32-bit mode on a windows 7 64-bit system, because photoshop won't recognize the pen pressure on my graphics tablet (yiynova msp19u) I read that some users got it to work in 32-bit mode on macs, and all my other programs like zBrush, art rage, sketch book pro recognize the pen pressure on the tablet.

well I am going to assume that the application marked photoshop is the 32-bit application, since the other on is marked 64-bit and I don't see one 32-bit. in any case it still not recognizing pen pressure and i have the newest drivers. The only thing I can think of now is that wacom drivers are interfering with it some how since they don't get along, although I was pretty sure i got rid of all wacom software.
Sigh, it's starting to look like I have to format my computer

Trouble opening photoshop elements after download.

I am having trouble opening photoshop elements. When I get done downloading it, it opens up as a text document in textedit.

Applications --> Utilities --> Disk Utility
Repair your stuff and/ or fix the archive. And also refer to the topic on teh front page about issues on OSX 10.7.
Mylenium

Cannot open photoshop cs6

help my windows 7 user is an administrator, but i cant open photoshop cs6. it popups and says cannot open this product under guest account

Hi Toakuva,
That is quite weird. To be sure can you check under manage accounts whether it shows your username as an administrator or standard account.
Thanks.

Why Can't I open Photoshop CS6 on my new iMAc?

I purchased a new iMac- version 10.9.4- and can't open Photoshop CS6. I am prompted to purchase CS6 Extended. Why do I have to purchase this?

Sign in, activation, or connection errors | CS5.5 and later
Mylenium

Error in opening Photoshop CS6

I just installed the trial version of CS6 Premium. I was getting the same error when trying to open the programs. I went into sharing and permissions and updated the privileges. Now everything opens except for Bridges and Photoshop. I get the following error "You can't open the application "Adobe Photoshop CS6" because it's not supported on this type of Mac.
Please advise.

Does this help?
Hardware:
Model Name: MacBook
Model Identifier: MacBook1,1
Processor Name: Intel Core Duo
Processor Speed: 2 GHz
Number Of Processors: 1
Total Number Of Cores: 2
L2 Cache: 2 MB
Memory: 2 GB
Bus Speed: 667 MHz
Boot ROM Version: MB11.0061.B03
SMC Version (system): 1.4f12
Serial Number (system): 4H640214U9E
Hardware UUID: 00000000-0000-1000-8000-0017F22F3F2B
Sudden Motion Sensor:
State: Enabled
Software:
System Version: Mac OS X 10.6.8 (10K549)
Kernel Version: Darwin 10.8.0
Boot Volume: Macintosh HD
Boot Mode: Normal
Computer Name: erika’s MacBook
User Name: Gretchen Bayless (gretchenbayless)
Secure Virtual Memory: Enabled
64-bit Kernel and Extensions: No
Time since boot: 6:30

Unable to open photoshop cs6 jpeg,tiff, and psd files from my retina MacBook Pro on a Windows PC?

Im looking for a way to save or convert photoshop cs6 apple retina display formated files to be available to open on Windows PC's?

I doubt you need anything special. The files should open without conversion. You can double check with Adobe.

About opening photoshop cs6 Beta trial in mac

Hi, I have a mac OS X processor 1.83 GhZ intel core Duo. I downloaded the adobe photoshop CS6 bea trail version. when i open the application it says you can't open the application adobe photoshop because it is not supported on this type of mac. Could anyone of you help please

Be glad to if I could, but .. I typed a question in the Adobe CS6 forum and it gave me no way to 'POST.' I AM logged in but 'Reply' seems to be my only access.
I had understood that I had been moved to some more appropriate place .. where?
I just went throught the whole Download process again after talking at some length with an Apple Senior adviser who are very reluctant to discuss any 3rd party apps.
He was very helpful in using all the techniques to clear up any OS problems, so ..?We checked Utilities>Disk Permissions and Disk Rpair .. all OK. Also Safe Mode,Reset, etc.
Lightroom 4.1 and CS5.5 work just fine.
The pop-up about the Javal app came up again and installed; then, when selecting Photoshop CS6.app it runs, and runs, and runs and eventually pops up the error Message 16.
I have made numerous screen shots which I keep weeding out to just the most recent.

Lightroom won't open photoshop CS6.. Edit in Photoshop doesn't work

Lightrrom 4.2 can't use the right click, "edit in" photoshop CS6. I have tried edit, preferences, and created a Preset and pointed it to the CS6 photoshop.exe... still a no-go. Help!!!

I had this problem. You must run Lightroom as administrator - even if the account you are in has administrator priviliges.
Test if this is the problem you are having by opening lightroom in administrator mode:
Open Windows explorer and navigate to where the lightroom.exe file is located.
Usualy in C:\Program Files\Adobe\Adobe Photoshop Lightroom 4.4
Right click on lightroom.exe and select "Run as administrator" from the pop up menu.
Test by selecting a photo and selecting the "Edit in Adobe photoshop CS6" option.
If this works then close lightroom and go back to the "lightroom.exe" folder location,
rightclick on the lightroom.exe file but select "properties", then select the "compatibility" tab and
select "change settings for all users" button.
A box called compatibility for all users should appear, at the bottom there is a checkbox "privilige level"
make sure the "run this program as administrator is checked".
Close lightroom and reopen it.
Hope this helps.

How come my Nikon D610 can not open photoshop CS6 raw files

any one know,i just bough a New Nikon D610 digitalcamera, i am upload in to Photoshop CS6 raw file, but can not open,why?

Nikon D610 support is coming in the next version of Adobe Camera Raw 8.3
http://labs.adobe.com/technologies/cameraraw8-3/?tabID=details#tabTop
You can download the Release Candidate version from
http://labs.adobe.com/technologies/cameraraw8-3/

I tried to open Photoshop CS6 today but get a dialog box asking me to register for a trial version.

I have been using Photoshop on this PC using windows 8 since late February, and used it as late as yesterday evening without problems. I have a licensed version of CS6 Extended installed. I have contacted customer support who confirmed the registration but after 30 minutes of chat informed that they could not provide support via the chat for CS6 and suggested the forum. i have tried opening CS6 both from the desktop shortcut and from within Bridge with the same result. copy of dialog box shown below.

I did run across something like this a month ago. Photoshop CS6 came up with a window advertising Creative Cloud.
I signed in with my email/password, then if there is a trial window, I click on License this software.
I don't recall, but I think there is a "I have a serial number" option.
There I enter my serial number and PS is back to working normally.
Another way that has been reported:
Sign up to trial. Adobe ID/password
When closing Photoshop, it asked me if I wanted to continue trial or enter my serial number.
Enter your serial number and decline trial, it the reverts my PC version of Photoshop to how it was in the first place.
Gene

Trouble opening photoshop doc in CS5

hello there,
I am having trouble opening my older files (CS4) in my new CS5. Is there normal? I can preview the file when i 'space bar' it on the desktop but thats about it. When i go to open the file it says 'Could not complete your request because an unknown jpeg marker type is found. Do you think this might be font related?
Hope someone can help.
Thank you.
Nicola

Are the files psd-files or jpgs?
Boilerplate-text:
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.
Other than that if it is not a huge number of files you could try to open the images in Preview and saving them as another format.

Trouble opening photoshop cs6

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