Trouble opening photoshop doc in CS5

hello there,
I am having trouble opening my older files (CS4) in my new CS5. Is there normal? I can preview the file when i 'space bar' it on the desktop but thats about it. When i go to open the file it says 'Could not complete your request because an unknown jpeg marker type is found. Do you think this might be font related?
Hope someone can help.
Thank you.
Nicola

Are the files psd-files or jpgs?
Boilerplate-text:
As with all unexplainable Photoshop-problems you might try trashing the prefs (after making sure all customized presets like Actions, Patterns, Brushes etc. have been saved and making a note of the Preferences you’ve changed) by pressing command-alt-shift on starting the program or starting from a new user-account.
System Maintenance (repairing permissions, purging PRAM, running cron-scripts, cleaning caches, etc.) might also be beneficial, Onyx has been recommended for such tasks.
http://www.apple.com/downloads/macosx/system_disk_utilities/onyx.html
Weeding out bad fonts never seems to be a bad idea, either. (Validate your fonts in Font Book and remove the bad ones.)
If 3rd party plug-ins are installed try disabling them to verify if one of those may be responsible for the problem.
Other than that if it is not a huge number of files you could try to open the images in Preview and saving them as another format.

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