Trouble opening Photoshop Elements 11

I recently bought a Wacom pen tablet and it came with an offer to download Photoshop Elements 11 for free. As I usually work with Elements 7, I decided to download the software, but when I try to click on the desktop shortcut to run the program, the loading spinner will appear briefly and then disappear. The program does not open. I tried restarting my computer and I tried reinstalling but to no avail. I gave up and tried to return to using Elements 7, but now even that program is experiencing the same problem. It just won't open.
I tried finding a .PSD file and opening the program that way, which was slightly more useful. The usual Photoshop initializing banner showed up and it appeared to be opening, but then it stops and I get this message: "Adobe Photoshop Elemens 11 has stopped working. A problem caused the program to stop working correctly. Windows will close the program and notify you if a solution is available." with the only option to "Close program"
I already tried the solution of deleting the preferences as mentioned in this thread http://forums.adobe.com/message/5922614. It didn't work. And I run Windows 7.

I have yet to solve this issue... Can anyone offer any advice?

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