Trouble opening up adobe digital editions 2.0?

I was able to access my e-books via the adobe digital editions 2.0 currently installed on my computer. However, in the past few days, I have been unable to open up the program. I get an error message stating "adobe digital editions has stopped working. Windows is checking for a solution", but nothing happens after that. I've tried uninstalling, and reinstalling the program, but this has not helped. Any thoughts would be greatly appreciated. Thank you!

Moved to Adobe Digital Editions

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  • Acsm files will not open in Adobe Digital Editions on iMac 10.7.2. I can still open them successfully on my Dell PC.

    Mid November I purchased an iMac Lion and downloaded Adobe Digital editions for Macs. The download went smoothly but I cannot get the ebooks from my library to open in Adobe Digital Editions. I still have my Dell PC and can (and unfortunately still have to) download the ebooks into ADE and from there to iTunes and onto my iPad. I've uninstalled and reinstalled ADE and it doesn't appear to be the problem. The downloaded ascm books appear to be in the top right corner of the toolbar but just will not open in ADE. ADE is supposed to open automatically with the book download, and does on the PC, but not on the iMac. I've even tried dragging and dropping the files into ADE but nothing works. Does anyone have the solution? Thank you.

    macbook Pro
    OS X Yosemite
    files are saved on my desktop and also on a external back up drive .
    printer is working fine .. all my ai files open as long as i open with Adobe illustrator C (17.1) and not the newest update  see screen shot below

  • Cannot get a library book to automatically open in adobe digital editions using windows 8

    Since getting windows 8, I cannot get a library book to automatically open in adobe digital editions so I can transfer it to my kobo e reader

    You could have the issue whereby .acsm files do not get properly registered.
    See http://forums.adobe.com/thread/1213041?tstart=0
    One solution to may issues with ADE2.0 is to use the more reliable v1.7.2,
    Try that and see if it helps.
    Version 1.7.2, it is a little difficult to find, available on Adobe site for Windows and for Mac.
    http://helpx.adobe.com/digital-editions/kb/cant-install-digital-editions.html
    The forum software is sometimes corrupting the link above.  There shouldn't be a blank in 'editio ns.html'.  The following redirects to the same page: http://tinyurl.com/diged172

  • E-book will not open in Adobe Digital Editions

    I have Adobe Digital Editions 1.7.1 and when I try to open my ebook in it, I get this message: Document is licensed for a different user account. Not sure what this means, because when I try to open the ebook on its own, it takes me to the web page to download Adobe Digital Editions. I am not sure what other account it is licensed for... Appreciate any help.

    iBooks can only be opened / viewed on iOS devices (iPhone / iPad).  They cannot be opened or viewed on a Mac.

  • What does E_ADEPT_XML_SYNTAX mean.. The downloaded acsm-file does not open in Adobe Digital Editions

    downloaded Adobe Digital Editions 4, and registered computer, verified email and then downloaded e-book from retailer, but the acmsfile does not want to open.
    This is very frustrating

    Since Re-activation as suggested by the link above is not working for you, Can you please confirm the following:
    The OperatorURL is reachable. ( you can find the operatorURL from the acsm file by opening it in notepad,etc)
    And Book is still available on the book-store for purchase.
    (If any of first two are not available, you might have to talk to distributor for next action item to get the book. Since you will have record of purchasing the book, (in my opinion) they should provide you the new token for downloading the book)
    And please confirm this that you used the same userID for downloading that you used when you first fulfilled/downloaded the book.
    (If it is the case, then you have to use the correct userID)
    I hope it helps.

  • Downloaded document cannot be opened in Adobe Digital Editions, error is #2038

    I have downloaded a document for Adobe Digital Editions, but it cannot be opened, error is # 2038, what to be done ??

    Hi minczel,
    The #2038 error indicates that ADE cannot get to Activation server. This generally happens because of either system or application level firewalls disallow access to the Adobe activation site (http://adeactivate.adobe.com/adept/)
    Try disabling the firewall and check.
    You might also want to refer to the solution mentioned in the thread : Error # 2038
    Regards,
    Rave

  • Why can't I open the adobe digital editions installer?

    I've downloaded the installer, but when I click to run it, it won't open.  I click and nothing happens.

    oneexwidow,
    Thank you so much!!!  I tried what you said, and it worked perfectly!  I can't believe you found the answer and Adobe tech support doesn't know about this!  I think they should be aware of this issue.  I remember that file-blocking "feature" being there when looking at file properties before, but I'd forgotten about it and never thought to look there.  I've downloaded maybe hundreds of files and I don't remember having this problem before.  I knew *something* was blocking the file from running though, and I never really bought that it wasn't Vista compatible.  After all, this is the latest version and Vista is old now, since Windows 7 and now 8 have come out.  And as I mentioned, I tried it on my mom's XP computer, and it didn't run on hers either.   I'm not sure when Microsoft introduced the security feature shown above.  I hope that everyone who has this problem can find this thread so they know what to do as well.  I think Adobe should put this on the download page so everyone can see it if they have problems.
    Thanks again for sharing!

  • Adobe digital edition 2.0 not openned in noraml mode

    Hello All,
    I am using windows xp sp-2 and i installed the adobe digital edition 2.0 the software requires the below application
    1. windows installer 3.1
    2 Dot net frame work 3.5 Sp1
    we have installed the above software in my system but when i open the adobe digital edition 2.0 means it cannot be openned in normal. but safe mode (with out networking) adobe digital editions open and woking good .....noraml mode it cannot be openned ........
    please give me the instrcution ........to resolve the problem ...............
    Thanks,
    Mano.A

    Hello Sjpt
        In windows xp serivce pack-2, ADE 2.0 is working perfectly for few days only, but after few days ADE 2.0 is not opening. I dont know why it is not opening? Can anyone tell me reason behind this?
    If RUN>>MSCONFIG>GENERAL>DIAGNOSTIC STARTUP - LOAD BASIC DEVICES AND SERVICE ONLY > APPLY > OK and restarting the system then the ADE 2.0 is opening.
    If RUN>> MSCONFIG>GENERAL>NORMAL  STARTUP - LOAD ALL DEVICE DRIVERS AND SERVICES > APPLY > OK and restarting the system then the ADE 2.0 is NOT opening.  As you people are well aware that we cannot use the diagnostic startup since it will allow basic service and devices only.
    I have tried the following methods to overcome this issue (from internet)
    1. Uninstall Adobe Digital Editions using one of these two methods:
    Start > Programs > Adobe > Adobe Digital Editions > Uninstall
    Start > Settings > Control Panel > Add Remove Programs
    2. Initiate Uninstall
    3. In order to remove all remnants of Adobe Digital Editions /  Adobe Adept from the machine a "Registry Edit" will need to be  performed:
    Start > Run > Regedit
    4. Search for HKEY_CURRENT_USER > Software > Adobe > Adept and Delete the full "Adept" folder
    5. Remove only the structures that are under the "SOFTWARE"  extensions. This will remove the Adobe ID / License and Activation Keys
    6. Clear any outstanding tasks that may be associated to Adobe  Digital Editions downloads
    C:\data\my digital editions
    C:\my documents\my digital editions
    7. Delete any documents within these folders:
    Restore > Tasks
    Restore > Failed
    8. Re-install Adobe Digital Editions
    9. I have updated Windows xp from SP2 to SP3
    The above methods didn't helped me to solve this issue. Then, i have used DIAGNOSTIC STARTUP and safe mode, it was opened, but not in normal user mode.
    Thanks,
    Mano.A

  • Can't open acsm file in new Adobe Digital Editions?

    I have changed pc's since downloading a acsm file and can't open in adobe digital editions even using the same login in Adobe. I get an error message saying it's already licensed...

    Hi Chirgjuneja,
    Thanks for the info. I know it may not be your area but any idea  how I can get deauthorise but can't find how to get to type in the run function as below. Any ideas? I use windows 7
    Windows XP/Vista/7
    Open Adobe Digital Editions. 
    Press Control-Shift-D to De-Authorize Adobe Digital Editions. 
    Select De-authorize. 
    Click Quit. 
    Disclaimer: The following task requires you to modify the Windows registry. The registry contains system-related information that is critical to your computer and applications. Before you modify the registry, make a backup copy of it. Adobe doesn't provide support for problems that arise from improperly modifying the registry. For more information about the Windows registry or the Registry Editor, see the Microsoft Help and Support site at http://support.microsoft.com.
    Close all applications.
    Choose Start > Run.

  • Trouble with Adobe Digital Editions for Mac - please Help

    I just got a Kobo Glo and am trying to download/install the Adobe Digital Editions software on my Mac but I am running into issues: (I not very versed in computers so I hope someone can walk me through my issues slowly)
    I tried to download the Adobe Digital Editions software and got a screen saying installation was complete, I appear to have Adobe Digital Editions 2.0 and Adobe Digital Editions icons in my applications folder, when I go to open the Adobe Digital Editions 2.0 Icon I am taken to a "bookshelves" page with a "Getting Started with Adobe Digital Editions" booklet in it.
    I do not know how to open the Adobe Digital Editions actual software so I can access the "set up assistant" to authorize my computer??????????????? It does not seem to want to open on it's own and I have no idea how to find it.  I do have an Adobe ID.
    I thank you in advance for any help you are able to provide. Once again I am not very computer literate so please be very specific.

    When you have ADE (digital editions) open with  "bookshelves" page with a "Getting Started with Adobe Digital Editions" booklet in it,
    enter cmd-shift-U, or menu/Help/Authorize Computer.
    That will ask for your Adobe ID and password and authorize the computer.
    Once that has been done you shouldn't need to do it again.
    Sometimes you do need to if things go wrong, but you certainly shouldn't have to do it at all regularly.
    When that has been done, plug in the Kobo; it should show up in the left pane of ADE.
    Use "menu/Help/Authorize Device" and that will authorize your Kobo with the Adobe ID from the Mac.
    You can then copy books by drag-dropping onto the Kobo within ADE

  • Adobe Digital Edition Errors/Troubleshooting

    When installing Adobe Digital Editions, I  received a corruption error message."
    This occurs because the installation software coming from  Adobe's Web site is unable to communicate and pass information through  your companies Firewall or PC security to save to the computer, or there  is potential that your network is "locked down" limiting the  accessibility on the PC to install or uninstall software.
    Resolution: http://www.naic.org/documents/account_manager_ADE_Install_Assistance.pdf
    "I'm having problems opening my  electronic documents."
    The Electronic documents cannot be opened by Adobe Reader,  they can only be used with Adobe Digital Editions. Be sure that Adobe  Digital Editions was successfully installed and the File type  associations are set correctly for your machine.
    Resolution: http://www.naic.org/documents/account_manager_ADE_File_Type_Vista.pdf
                       http://www.naic.org/documents/account_manager_ADE_File_Type_WinXP.pdf
    "I downloaded my publication but now can  not access it in Adobe Digital Editions."
    You may have "Authorized Computer" after initially downloading  Adobe Digital Editions as "Do Not Authorize". The publication you  downloaded is licensed for a different user account and can not be  opened under your authorized ID.
    Resolution: Uninstall Adobe Digital Editions and  reinstall. Do not authorize the computer, then contact an NAIC  Representative to assist you in obtaining your publication.
    If you are getting error "E_ADEPT_REQUEST_EXPIRED http://adeactivate.adobe.com/adept/Activate 2010-04-11T06:51:59-07:00%20(1270993919000)%20is%20before%202010-08-11T06:21:57-07:00%20( 1281532917795)"
    Resolution: Please check your system date and time is set correctly, most likely it will fix problem.
    "I am getting the error 'Error getting  License: License server communication problem:  E_LIC_ALREADY_FULFILLED_BY_ANOTHER_USER' when opening Adobe Digital  Editions."
    This error message is a result of a several different issues:
    User has installed an Adobe ID on more than one machine
    User has modified the clocks on their computer
    User has modified their account from a "Do Not Authorize" to  an "Adobe Activated ID"
    User has uninstalled and re-installed Adobe Digital  Editions, but the installation is not being completely removed from the  computer.
    Resolution: Follow these steps:
    Uninstall Adobe Digital Editions using one of these two  methods:
    Start > Programs > Adobe > Adobe Digital Editions  > Uninstall
    Start > Settings > Control Panel > Add Remove  Programs
    Initiate Uninstall
    In order to remove all remnants of Adobe Digital Editions /  Adobe Adept from the machine a "Registry Edit" will need to be  performed:Start > Run > Regedit
    Search for HKEY_CURRENT_USER > Software > Adobe >  Adept and Delete the full "Adept" folder
    Remove only the structures that are under the "SOFTWARE"  extensions. This will remove the Adobe ID / License and Activation Keys
    Clear any outstanding tasks that may be associated to Adobe  Digital Editions downloads
    C:\data\my digital editions
    C:\my documents\my digital editions
    Delete any documents within these folders:
    Restore > Tasks
    Restore > Failed
    Re-install Adobe Digital Editions
    Ebook associated with different user account:
    You will need to work with their publisher tech support to get a new .acsm file/download link which has not yet been associated with a particular user and then activate your computer with the new Adobe ID. Please refer to the below forum link, if that helps.
    http://forums.adobe.com/thread/544883?tstart=0
    "I need to deactivate my Adobe  Digital Editions ID/Password."
    Resolution: Follow these steps to remove the Adobe  Digital Editions ID/Password:
    Open Adobe Digital Editions
    Press CTRL+SHIFT+D (Win) and CMD+SHIFT+D (Mac)
    Deauthorize Computer screen will appear explaining – "Are  you sure you want to deauthorize this computer? If you have protected  items in your Digital Editions library, they may no longer be readable."
    Select Deauthorize
    After selecting "Deauthorize" – a message appears stating  "Your computer was successfully deauthorized. Restarting Adobe Editions  will require you to reactivate your computer."
    Click on "Quit"
    Adobe Digital Editions will close
    Double-click on the Adobe Digital Editions shortcut to  reopen.
    The Setup Assistant will appear, click "Continue"
    Select the option "Don’t Authorize Computer"
    Click "Activate"
    Click Continue at the "Warning" screen
    Select the option "Finished"
    Open Adobe Digital Editions - Previous products downloaded  should now be available. If items are not or an E-LIC error is  identified, a "uninstall" and "reinstall" may be required
    Authorizing your ereader with ADE
    In most cases you can register your ereader quickly and simply. IF the following instructions do not work, please contact our ereader manufacturer directly.
    1. Connect your ereader to your computer.
    2. The ADE Authorize Device  window will pop up. [On rare occasions where the pop up does not happen automatically, please try pressing CTRL + SHIFT + E after connecting your ereader.]
    3. Click on Authorize Device.
    4. ADE should now recognize your ereader, and will list it within the “Bookshelves” area of the ADE window.
    Note: Nook readers come with an Adobe ADE type directory preinstalled. It MUST be deleted from the Nook before ADE will recognize the Nook. Delete the directory from the Nook. Fire up ADE and everything works perfectly!
    For error: "E_ACT_TOO_MANY_ACTIVATIONS http://adeactivate.adobe.com/adept/Activate 552:8552:8552 urn:uuid:5268ee4f-5511-4b47-b668-f42b089db9c0"
    Resolution: Open a ticket from Adobe Support Portal and request to reset the ADE activation limit (happens when you try to activate the device/computer more then 6 times). Include the error message and the Adobe ID used to activate ADE.
    Ctrl+shift+T will enable error logging and can be used to find the issue with the complicated errors by Adobe specialist.
    If you get error: E_AUTH_FAILED http://adeactivate.adobe.com/adept/SignInDirect email address
    Resolution: Try signing in at Adobe.com and confirm the Adobe ID is working fine. If the Adobe ID is not certified it will show this error.
    Further help with ADE
    Adobe have an excellent FAQ page which should point you in the right direction;
    www.adobe.com/products/digitaleditions/faq  (press F1 in ADE)
    Note: There is no free Live Support for the free products but you can open a ticket at Adobe Support portal.

    Set your Computer to work with our eBook provider
    1.  Download and install Adobe Digital Editions. This software requires  Flash.
    2. Open up Adobe Digital Editions. It will ask you to activate  your software with an Adobe ID.
    3. If you create an Adobe ID:
    a.  You may download the book to more than one computer as long as the  computers all
    use the same Adobe ID. (Up to 6 computers can be  activated using one Adobe ID.)
    b. You can transfer your eBooks only  to Nooks that are using the same Adobe ID.
    4. If you decide to  continue anonymously:
    a. You will not be able to transfer eBooks to  your Nook!
    b. You may only download to one computer.
    c. You can  activate an Adobe ID at any time. However, you may lose the rights to  see any
    eBooks that were downloaded previously.
    5. We recommend  that you create an Adobe ID. Follow the steps to do so.
    6. Activate  your Nook by plugging it into your computer with Adobe Digital Editions  open.
    7. Adobe Digital Editions will detect your Nook and ask to  activate it using the same Adobe ID as
    your copy of Adobe Digital  Editions. Follow the prompts. (It may take a few minutes for Digital
    Editions  to see your Nook.)
    Getting your eBook on  to your Nook
    1. Open up Adobe Digital Editions.
    2. Plug in your Nook. If you have not previously set it up, Adobe   Digital Editions will ask to register
    your Nook using the same Adobe  ID as your Digital Editions.
    3. Your Nook will appear on the left  under Bookshelves.
    4. To transfer your eBook to the Nook, click on  your previously  downloaded eBooks and drag them
    to the Nook icon.  The book will transfer.
    5. Unplug your Nook.
    6. To find your new  eBook, go to My Library.
    7. On the touch screen, scroll up until  you see My Documents.
    8. Your new book will be in My Documents.
    9. Enjoy!

  • Can you print to PDF with Adobe Digital Editions?

    I have Adobe Acrobat Professional 8.0 on a PC I use at school. I am able to print documents to Adobe PDF and create them into a PDF by choosing Adobe PDF instead of a printer.
    I have purchased an eBook that opens in Adobe Digital Editions. The book allows unlimited printing.
    Is it possible to print parts of the book to PDF and create a PDF instead of printing the pages out onto paper?
    Thank you.

    No, this is expressly disallowed. If you think about it, that would allow you to circumvent the DRM protection and the publishers therefore forbid this.

  • Adobe digital edition: error! check activation

    when downloaded a book and tried to open on Adobe digital editions, got "error! check activation" even though I provided my adobe ID for authorization.
    my computer shows as Authorized, but cannot open the book

    Have you activated Digital Editions with an Adobe ID (or a Vendor ID)?
    Go to the Help menu and select Authorization Information...
    A window will appear to display your authorization information. If your computer is not authorized, you'll need to do that before you can read any DRM-protected books. If you don't have an Adobe ID, you can create one here.

  • Adobe digital editions stopped working in windows 7

    I am not able to open the adobe digital editions in windows 7 because everytime I open it the above message comes up-I have attempted several uninstall and installs- how can this be corrected?

    Update.
    I have un-installed 2.0 and cleaned out anything that was hanging around.
    Re-insalled V3.0.
    Unplugged my reader and started up ADE.
    It works!
    Uploaded a book and, for a few minutes at least, it was stable.
    Plugged in my reader, a Kobo touch, and within seconds I go the ADE 3.0 has stopped working message.
    S

  • Toc has entries 2x in adobe digital editions

    i have deleted this post and rephrasing.
    to begin.
    how can i absolutely delete all of the table of contents styles that i have created.
    i think that i need to start from scratch or just keep one.
    notes:
    many times when my epub opens in adobe digital editions i have 2 entries of the chapter title.
    many times all of the footnotes are listed in this same nav pane.
    a curiosity:
    layout > table of contents > edit > add paragraphstyle = chapterheading > save
    i look
    layout > table of contents styles > edit > and all of the modifications have not been copied here.
    why ?
    is this a problem too ?
    Message was edited by: dopfel

    resolved.

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