Trouble Pairing Pearl 8100 with Plantronics 510 handsfree

HELP!!! I have a plantronics 510 handsfree set and Pearl 8100. When searching for a device with the blackberry, it does not pick up the headset. Ive tried turning the headset on while its searching as well as just being on.
A plantronic 510 is an 'approved' compatible handsfree as per below link:
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB04009&sliceId=SAL_Pub...
Can anyone advise where Im going wrong? Ive used this headset before with another phone and it paired no prob. Just as the Blackberry has paired with my other phone. I do not use both at the same time, Im transferring to the blackberry.
HELP!!!
Shirlzz
Solved!
Go to Solution.

Hi Shirlzz,
There are a few things that may be preventing the handsfree from pairing with the blackberry:
Bluetooth device is not put into "pairing mode" before attempting to connect to the blackberry. To put the Plantronics 510 into pairing mode, hold down the "call control" and up buttons simultaneously. Please see the user guide for more detailed instructions. Once in pairing mode, attempt to add the headset via the blackberry.
IT Policy. If using the blackberry on a Blackberry Enterprise Server, ensure that the IT policy that has been set by the BES administrator allows for bluetooth connectivity.
The blackberry could be connected to another handset/headset or PC. You will need to drop the connection to any of these devices before connecting the Plantronics headset.
Device Malfunction? Try turning the bluetooth off, then do a hard reset on the blackberry (Leave device ON, remove the battery & reinsert battery
Let me know how you go

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Trouble Pairing Pearl 8100 with Plantronics 510 handsfree

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