Trouble Photoshop CC

I don't find the Photoshop CC on my disk, whenever the Craetive Cloud Apps tells me it is correctly installed.
When I lounch a photoshop document, the CS6 version starts.
I don't understand. Other CC applications are correctly running.
Thank you for help...

Hi nalambert,
Please confirm the operating system you are using?
Please refer the following document in order to know  how to locate and launch CC application.
http://helpx.adobe.com/creative-cloud/help/launch-creative-cloud-apps.html#Mac OS
Hope this helps.
Please let me know if still facing the issue.
Regards,
Sumit Singh

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