Trouble playing MOV file in Windows7

Let me start off by saying that this does work in windowsXP
I have a file that was created using Autodesk 3d max and saved in a .mov format. The file is a panoramic image where you can click and drag to change the view. When I try to open the file on a windows7 machine (have tried several all with the same result) the quicktime window opens but not image is displayed. In the quicktime player window there is a black box at the top 1 inch of the player however the rest of the player window is transparent.
I have tried updating video drivers, direcx drivers, re-installing quicktime, adding codec packs, tried using quicktime-alternative, but nothing seems to work. I went as far as getting a .mov converter and trying to save the file in different formats, but the file loses its functionality (no longer a panoramic click and drag-view)
Im about ready to try anything here, so start throwing out ideas! thanks.

After jumping through several hoops, I was able to speak with the design team. Apparently there is an older version of the file that was working but required a revision. Since the revision it no longer worked in windows7. ahh the simple things...

Similar Messages

  • Trouble playing movie files off of Time Capsule

    I have a bunch of videos stored on my time capsule that I want to play on my mini sitting under my tv. Quicktime stutters and stalls whether it's the original canon camera movie files or the compressed divx/xvid version. I thought with a new mini Mac using wireless N I would not have this problem. Are there any buffer settings I can set to give quicktime a little more room to breathe? Perhaps someone can recommend another video player that has a buffer setting for network files? Or a better way to compress/convert files so quicktime can play them smoothly? Any help or tips would be greatly appreciated. Thanks!

    Go back into QuickTime Player, Window menu, Show Movie Info and check the Format: field again - it should list the audio format as well. Perhaps its AC3 ?
    AC3 CoDec - 0.4b1 for AC3 audio in AVI files - FREE - this one claims compatibility with QuickTime 7.0.2 and later
    http://www.mactcp.org.nz/quicktime/AC3CodecMacOSX.sitx
    AC3 CoDec - 0.3 - FREE - NOTE: NOT CURRENTLY COMPATIBLE WITH QUICKTIME 7.0.2+ ! (If your AVI's have no sound, remove this CoDec)
    http://www.insaneness.com/
    A52 decompressor for A52/AC-3 audio (although not in avi divx files apparently) - FREE
    http://shep.thefridgeowl.com/a52codec.php

  • Trouble playing .mov files in windows

    I used iMovie 08 on a Mac to import some videos from a Sony AVCHD camera. It created a .mov file for each clip (veery heavy ones, though short). They can be seen perfectly on a Mac, but in my PC Quicktime tells me i need to download some codec, and I dont know which one. I have lots of codecs though. What do i need to play the files in Windows?
    Thanks

    it never gave me any options. when importing the video from the camera i cant choose which codec to use. anyway, i no longer have access to the mac i used. Im stuck with the files in my pc and cant read them.

  • Trouble playing .mov files

    I have been sent a large .mov file (23 mb). I'm not sure how it was created. It features animation and sound. The animation is jumpy and sometimes shows a green screen. The sound is almost non-existant and sounds more like static most of the time.
    I'm running Vista on an HP laptop. I played it on another laptop (an IBM) and it played fine, so I know it's not the movie.
    I have spent a couple of hours trying to find if it's a missing codec. I'm lost...can someone please help? Thanks in advance.

    I really don't think it is a codec issue, if it was you would likely get no play, but you are getting some.
    Make sure that the computer does not have too many applications running at once, where it may not have the resources to do.
    My first thought was a video device driver issue, this has been known to be a symtom of green screen. This is why I had asked if the computer was running perhaps XP and upgraded to Vista, therefore needing to upgrade the Display Adapter (video device) driver for Vista.
    It would seem that where the HP laptop is fairly new with the lastest windows OS that this would not be the case. But I would that a look at the driver, and who is the vendor for the video device to see if they have updated a driver. Perhaps HP's website may have info on this for the model of the laptop.
    You can go into Device Manager and check the Display Adapter, or going to Start>run>type in>dxdiag>click OK, this will give some further info, and you can run a few test.

  • Hi, having trouble playing mov files taken by a Fuji camera, image shows up but all in green and no playback any help welcome.

    H can anybody help with the above problem?

    When you have kernel panics, the pertinent information is in the panic report.
    These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
    Launch the Console application in any of the following ways:
    ☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
    ☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
    ☞ Open LaunchPad and start typing the name.
    In the Console window, select
              DIAGNOSTIC AND USAGE INFORMATION ▹ System Diagnostic Reports
    (not Diagnostic and Usage Messages) from the log list on the left. If you don't see that list, select
              View ▹ Show Log List
    from the menu bar.
    There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of reports. A panic report has a name that begins with "Kernel" and ends in ".panic". Select the most recent one. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
    If you don't see any reports listed, but you know there was a panic, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
    In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
    Please don’t post other kinds of diagnostic report.
    I know the report is long, maybe several hundred lines. Please post all of it anyway.

  • Can't play .mov file!!

    hello,
    i'm having some trouble playing .mov-files.. I can watch trailers on apple.com but when I have a mov-file on the pc, it opens with a flashy green screen and pressing play will only give my a static (mostly green) and no noise.. this goes also for iTunes, movies there i cannot open but i can watch them on my ipod..
    anybody any ideas?
    thanks

    What codec is this HD file? If they shot and captured in the Sony XDCAM EX format, FCP 5.1.4 won't be able to see that. The XDCAM EX support comes only with FCP 6.0.3.
    Shane

  • I am having trouble running .mov files on my ipad. What can I do?

    I am having trouble running .mov files on my ipad. What can I do?
    Thanks.

    go to the app store and search .mov   The pad plays a certain set of file types, but not all.  In the appstore there are several alternate players that will work.  Find one that does what you heed, and is priced right for you,and download it.
    ((WM Player HD lite is free, and look like the one you might want)
    I use xy player, and VLC, but I am not sure either one is still available.

  • Can't play mov files after update for MAC OS 10.6.8. Can't edit in Final cut anymore!

    can't play mov files after update for MAC OS 10.6.8. Can't edit in Final cut anymore!. SHould i by a registration code for QT 7 Pro? I can't play mov files at all.. they were okay in my final cut time line. Now i can't see them!!! I can't import movies from my camera!!!
    Help from Brazil!!!
    Tks

    David,
    tks for your help !!!
    Hi people, first, tks for Birdman308 for his link
    https://www.hightail.com/dl?phi_action=app/orchestrateDownload&rurl=https%3A%2F% 2Fwww.hightail.com%2Ftransfer.php%3Faction%3Dbatch_download%26batch_id%3DOGhkZ28 xeWFiV3dYRHRVag
    and makbookpro as well for his link
    http://blog.lib.umn.edu/mcfa0086/discretecosine/164630.html
    Now i can back to work!!!

  • Quicktime will not play .mov files since Lion installation

    When using Quicktime 10.6, I am receiving the error message "...file could not be opened. A required codec isn't available." when attempting to open .mov files.  Prior to installing OS X Lion, there were no issues with playing .mov files.

    I'm having the same problem. Using a clean install of Mac OS X (10.7) Lion and QuickTime 10.1. 
    If I go to finder:
    I can click on Icon's Play arrow and the Movie will play in the icon.
    I can click on the file icon and press the spacebar and the file will play in QuickLook.
    If I doubleclick on the icon to open the file in QuickTime, I get the "...file could not be opened. A required codec isn't available." message.
    If I right click on the icon and click open with... QuickTime, I get the "...file could not be opened. A required codec isn't available." message.
    MBP, Mac OS X (10.7)

  • Quicktime not playing .mov files

    i have a problem with quicktime. it doesn't play .mov files. if i try to play .mov files that are embedded in a .pdf file, a window opens but stays blank, although the progress bar moves. if i try to open the files in quicktime, there's no window, just the progress bar that moves. i run the latest version. i've already tried reinstalling - didn't help, uninstalling completely and installing - didn't help.
    help?
    many thanks!
    diana

    Quicktime>Quicktime Player Preferences>Advanced
    Click on the MIME Settings button.
    In the next window that opens up make sure that Streaming-Streaming movies is enabled (checked).
    While you’re at it make sure all the boxes are enabled by clicking on the corresponding triangles so that they are pointed down.
    This will show the “hidden” boxes especially the *QuickTime Movie* box. This box will enable you to play .mov files.
    Click the OK button.

  • How can I play mov file on ipad2?

    How can I play mov file on ipd2? Anyone? Thanks.

    I imported (using Photos app) a .mov file from my Nikon camera. Tap the icon and it played.
     Cheers, Tom

  • Cannot play .mov Files....

    I am not able to play .mov files in my JFrame Window....
    The Visual Content shows onli a pink screen and following exception...
    The mov file which i tried to play is a standard file and plays well with quicktime player... Its not working with my code alone... I ve posted my code also... Can anyone look at this issue and guide me????
    *--------------------Configuration: <Default>--------------------*
    *# An unexpected error has been detected by Java Runtime Environment:*
    *#  EXCEPTION_ACCESS_VIOLATION (0xc0000005) at pc=0x7c911c48, pid=1864, tid=996*
    *# Java VM: Java HotSpot(TM) Client VM (11.2-b01 mixed mode, sharing windows-x86)*
    *# Problematic frame:*
    *# C  [ntdll.dll+0x11c48]*
    *# An error report file with more information is saved as:*
    *# D:\project\New Folder\hs_err_pid1864.log*
    *# If you would like to submit a bug report, please visit:*
    *#   http://java.sun.com/webapps/bugreport/crash.jsp*
    *# The crash happened outside the Java Virtual Machine in native code.*
    *# See problematic frame for where to report the bug.*
    *import javax.media.*;*
    *import java.awt.BorderLayout;*
    *import java.awt.Component;*
    *import javax.swing.*;*
    *public class summar extends javax.swing.JFrame {*
        *public summar() {*
            *initComponents();*
        *private void initComponents() {*
            *trailer1 = new javax.swing.JPanel();*
    *          trailer1.setLayout(new BoxLayout(trailer1,BoxLayout.Y_AXIS));*
    *          trailer1.setVisible(true);*
            *setDefaultCloseOperation(javax.swing.WindowConstants.DISPOSE_ON_CLOSE);*
            *getContentPane().setLayout(null);*
            *trailer1.setBorder(javax.swing.BorderFactory.createLineBorder(new java.awt.Color(0, 0, 0)));*
    *Player player=null;*
                    *try{player=Manager.createRealizedPlayer(new MediaLocator("file:\\c:\\common\\trailer.mov"));*
                    *player.setMediaTime(new Time(30.0));*
                    *trailer1.add(player.getVisualComponent());*
    *          Control controls[]=player.getControls();*
    *          CachingControl cc=null;*
                    *for(int i=0;i<controls.length;i++)*
    *               if(controls[i] instanceof CachingControl)*
    *                    cc=(CachingControl) controls;*
    *                    trailer1.add(cc.getProgressBarComponent());     *
    *                    System.out.println("Found CachingControl");*
    *          if(player.getControlPanelComponent()==null)*
    *               System.out.println("Null");*
    *          else*
    *               trailer1.add(player.getControlPanelComponent());*
    catch(Exception e1){}
    getContentPane().add(trailer1);
    trailer1.setBounds(250, 70, 320, 220);
    pack();
    *public static void main(String args[]) {*
    summar s=new summar();
    s.setBounds(0,0,960,660);
    s.setVisible(true);
    private javax.swing.JPanel trailer1;

    When I 1st used QT after upgrading to ML, I received a message saying that a codec was missing, and that accordingly QT  could not play the files.  Just now, after tinkering with VSL in vain, I re-launched QT, and opened what had been a '.mov'-file, only to find that it is now an '.mpg'-file.  How that transformation occurred, I do not know, but the result is that QTwill play the file perfectly well.
    I am back with QT, and many thanks to you all that have tried to help.

  • Bridge doesn't play movie files

    I have Bridge CS5 set to play movie files when it encounters them but for some reason it has decided to stop doing so.

    Thanks for the link but I have a slightly different problem.
    I have now discovered that Bridge plays most .mov files but not those in a particular folder. Has anybody any idea why?
    I can however play these particular files with Nero. It's just that one would prefer to have Bridge do it when one is working in Bridge. But, it has to be said (and I'm talking about hi def movie files here) Nero plays them smoothly without a hitch whereas Bridge playback is jerky. Why? Is Nero using a different codec and if so can one get Bridge to use the same one?

  • I updated my computer and now I can't play mov files from anywhere

    I updated my computer and now I can't play mov files from anywhere - won't play in FCP 7, Quicktime. Not sure what updates they were specifically since i hit the "update All" button without going over each one. Please help!! operating on 10.6.8 with FCP7

    Just take a look at the last few days posts here and you'll see many people with the same problem and some possible solutions.
    But you should never do any software updates unless you have a bootable backup of your startup drive.  FCP7 is no longer being supported by apple and updating anything is fraught with dangers. 

  • Problems playing .mov files in QuickTime 7.2.0

    Hey everyone!
    I have a problem with my QuickTimePlayer.exe application. It will play all other movies just fine, except for .mov files. It will open them and play .mov files, the sound will be fine, but the video is extremely choppy.
    I FINALLY got to play .mov files by uninstalling QuickTime 7.2.0 and installing the Vista Codec Package 4.4.8, which contains QuickTime Alternative. The only problem is that it doesn't come with QuickTimePlayer.exe, which is what I want my .mov files to open with.
    After hours of installing, uninstalling, and re-installing codecs, I discovered that it wasn't a codec problem at all. It was the QuickTimePlayer.exe application that was the issue.
    But what's weird is that the exact same version of QuickTime on another computer will run .mov files *WITH QUICKTIMEPLAYER.EXE!!* So there's something going on with some settings in my computer.
    I can't seem to figure this out. Does anyone else know what the problem could be? Thanks in advance!
    Brent

    I've discovered the problem!! It was the latest release of the NVIDIA nForce drivers that were the issue.
    For as to WHY this specifically affected the playback of .mov files, I can imagine how. It's weird how the one thing you least expect to be the problem actually IS the problem.
    Anybody have any idea how it affects it?

Maybe you are looking for