Trouble print on PDF created in Illustrator

I have a problem I´ve created a 2 pages press release in Illustrator for web use, and save it to PDF. But in a moment my client print it, this show a paragraph in two differents colors, the first line print black 100% and second print in gray, this appear on all pagraphs of file. I made 2 days making test tosolve it but I dont find a solution. 
This a scan preview of failure.

Hi to all, finally I´ve find a trouble, if you see the scaned file this correspond a printed file on printer without black ink, I see close this image and the first line is a black color more rich than anothers lines, to solve it I made a setup of all text on K100 color, and place it on top layer. finally this problem are fixed. thanks so much to Mylenium for your comment. Cheers

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