Trouble printing document

I have tried printing from a newly bought  HP LaserJet Pro MFP M127fw. the only thing thats printing is a straight line through a blank page. it takes five minutes before it prints that line. Please let me know how to fix this.

What operating system are you using on your computer?

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    Gayle Epp  |  Partner
    EJP Consulting Group, LLC  |  7 Greenough Avenue  |  Jamaica Plain, MA
    02130
    (617) 477-9319 (phone)  |  (866) 584-1256 (fax*)  *|  (617) 596-4756(cell)
    [email protected]
    www.ejpconsultinggroup.com
    From: rarainford [email protected]
    Sent: Monday, January 20, 2014 9:38 AM
    To: eppg
    Subject: Trouble printing landscape PDF
    Re: Trouble printing landscape PDF
    created by rarainford <http://forums.adobe.com/people/rarainford> in *Printing
    & Prepress* - View the full
    discussion<http://forums.adobe.com/message/6031443#6031443

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    Hi there,
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    Really we have a crazy font management.
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    Regards

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