Trouble printing with Lightroom 4

I just upgraded to Lightroom 4 and it won't prinr on my Epson 3880. Lightroom 2 worked fine. Help?

I am having this problem too.
dj_paige: F6 opens and closes the Filmstrip.
The problem is that the film strip space is there, but there are no images in it. The images are in the DB, and show in the grid view, but not below in the Filmstrip.
I've tried dragging files down to the Filmstrip, and tried rebuilding the Previews.
The photos do not appear in the Filmstrip on LR 4 catalogs that have been upgraded from the LR 3 catalogs.
I have built new databases in LR 4 of the same photos, and the photos appear in the Filmstrip normally.
This would clearly seem to be a bug in the catalog upgrade process.
William
william AT williammoree DOT com

Similar Messages

Printing with Lightroom versus Photoshop ...

I don't have a printer now, but I'm thinking to buy an Epson Stylus Pro ... and for my prospective print jobs, I have a question for printing gurus ...
Ceteris paribus ... are there any difference between photographs printed with Lightroom and printed with Photoshop from a .tiff file, 16 bit and in ProphotoRGB? If so, which programme do you prefer for your fine art works?
Thanks a lot.

I printed 288 patch target out of LR 4.4 and CS6. This is a rendered TIFF in sRGB. The average dE is tiny indicating at this point that data that is rendered doesn't go through the LR engine just to make a print (A raw most certainly must). The max dE is kind of high based I believe on not letting the Epson 3880 Luster targets dry. They were measured minutes out of the printer which isn't recommended <g>. I'll measure again tomorrow. I suspect that based on this quick test, and the fact that running rendered data in a defined color space though LR.'s processing color space makes no sense, that's probably what's not happening. When everything is set correctly, the difference between Photoshop and LR is insignificant.
dE Report
Number of Samples: 288
Delta-E Formula dE2000
Overall - (288 colors)
Average dE:   0.39
    Max dE:   1.53
    Min dE:   0.03
StdDev dE:   0.27
Best 90% - (258 colors)
Average dE:   0.32
    Max dE:   0.79
    Min dE:   0.03
StdDev dE:   0.18
Worst 10% - (30 colors)
Average dE:   1.00
    Max dE:   1.53
    Min dE:   0.79
StdDev dE:   0.17

Trouble Printing with HP Officejet Pro 8500

Hello - I recently changed my laptop and have a Windows 7. I went online and downloaded the software and am able to do a test print page with the Print Doctor. However, when i print from my laptop and select the correct printer, it doesn't do anything or respond with printing. I was able to install and have it work with my old laptop, i just can't seem to work it on this one.
Thank You

Hi @Vanessasood,
Thank you for visiting the HP Support Forums! I understand you are having trouble printing to your HP Officejet Pro 8500 with your computer running the Windows 7 Operating system. I would love to get you up and running but require a little more information:
1. What is the Exact model of HP OJ 8500 you are using as there a few in the series?
2. Did you recently upgrade to Windows 7?
3. How is the printer connected, USB or Wireless?
4. Do you get any error message when you attempt to print?
Click here to download and run the Print and Scan Doctor > www.hp.com/go/tools- It was designed by HP to provide users with the troubleshooting and problem solving features needed to resolve many common problems experienced with HP print and scan products connected to Windows-based computers.
Please let me know what the PSDR finds, I will watch for your reply.
Thanks,
HevnLgh
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" to the left of the reply button to say “Thanks” for helping!

Problem printing with Lightroom using Vista

I just recently upgraded my XP system to a Vista 64 bit system. I print
digital photos using Adobe Lightroom 1.4. With my XP system, I had a
good match between my calibrated monitor (NEC 2690) and my printer (HP
B9180) working in the ProPhoto RGB color space using LR. I use ICC profiles (mostly HP Advanced Photo Paper) and let the Lightroom application manage the color. With Vista, I've lost my match. Skin tones look great on my monitor and now print with a red tint. A blue sky prints with a purple cast. I tried Lightroom Beta 2 but no difference. I'm using NEC's SpectraView II calibration software which is 64 bit compatible.
My workflow is to import the raw file into LR. After initial editing I then external edit the file in CS3 as a TIFF. If I print this TIFF file from CS3, it does match my monitor. If I print this same TIFF file from LR (my preference because of the print templates), skin tones look sunburned. If I export the TIFF file from LR as a JPG and print from CS3, it also matches my monitor. I reviewed my color management settings many times and can't find what's causing this problem.

I had the 'opposite' problem when I installed Vista 64. I had a perfect match with XP, Samsung SyncMaster 225BW, and B9180 printer. The monitor profile was created using Spyder 2 Pro. With Vista 64 my prints were desaturated. By increasing saturation by about +30 I had a reasonable but still not 'perfect' match.
I found and installed the Photoshop CS3 patch for the 64bit B9180 driver thinking it might be a solution, but that didn't change anything WRT the printer/monitor match when using Lightroom. I then tried printing from CS3 but had exactly the same mismatch. I then fell back to the first 'old standby', I uninstalled all of the HP printer software and then re-installed the printer software and the Photoshop CS3 patch. Problem solved. YMMV

Another "Dark Prints" with Lightroom discussion

Ok, i've read every post on the internet on this topic. I've tried EVERY combination and solution out there. I have an Epson rx580 photo printer with iBook G4. Prints great in PSE4 and other apps (iphoto, etc). When printing in Lightroom...everything is really dark. Not just a tad. I've used epson profiles, managed by printer, managed by lightroom, changd color profiles, no color management,epson vivid...you name it. The only thing that comes close is choosing colorsync. My monitor is calibrated thru color vision Spyder system. I've reformatted HD, reinstalled lightroom, epson drivers, software. eliminated all non epson drivers. Hooked directly in USB slot on laptop...cleaned heads, alighned heads....changed cartridges. What gives???? I should not have find printing anymore difficult in lightroom than PSE 4. Oh yea..I only loaded lightroom when reformatted HD (no PSE4). Did I miss anything else? Please don't reply with any obvious answers that are already all over the net. PLEASE HELP!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

Abery-
I've previously posted a thread similar to yours. I use an Epson R2400 with a MacPro using OS 10.4.10. Every print came out darker than what appeared on the screen. I too tried "every" solution mentioned, which I won't repeat here. Alas, while roaming the forums I came upon a solution that appears to solve the "dark print" issue, although I'm not completely sure why. Here it is. With a photo selected from Library, select an appropriate template in Print. In the Print Job select the appropriate paper Profile in Color Management. Use Page Setup to select your printer and the appropriate paper info. Next select Print Settings to select your printer AGAIN and make sure the Preset is STANDARD. Select Print Settings, then appropriate Media Type. In the same box I've selected the Mode-Advanced, Print Quality-Best Photo, checked High Speed and Finest Detail. Under Color Management (especially important) select No Color Adjustment. All of the above has been mentioned in many previous threads. What comes next is the critical part I found recently one dark night when I was too tired to remember where, although I wrote down the procedure to try later. With all the above set up the suggestion was to then HOLD the OPTION key and select Print. This apparently bypasses the subsequent printer dialog and sends the info from LR directly to the printer. Therefore there is no double management as has been mentioned in other threads. The process results in the print being as nearly identical to the monitor as I have ever been able to produce.
David

Troubles printing with networked printers

I have a printer connected to a Mac Mini (with Leopard installed) and am trying to send something to print from my G5. The computer sees the printer but it always comes back saying "com.apple.print.recoverable-warning". Apparently it is having trouble communicating with the printer. The computers are connected through a wireless connection using a airport extreme base station. The printer is physically connected to the Mini since the usb has a external drive connected to it. There are no problems printing from the Mini but only when trying to do it from another computer on the network.
Anyone have any suggestions?
Thanks,
D.J.

I get the same message (com.apple.print.recoverable-warning), but my printer is on, plugged in to a USB hub which is plugged into the TC. I've re-started the printer, plugged it directly into the TC USB port, added it as a new TC printer to my printer list and selected it, but no change. I'm about to give up on shared printing with the TC and just plug the printer back into one of my Macs.
Anyone have any other ideas? (Despite high hopes, the new Airport Utility update did nothing for me.)

Trouble printing with my HP Deskjet printer using CUPS and hplip

tl;dr This 1,646 word post describes my frustration with CUPS and hplip. I cannot get my HP Deskjet F4400 set up with CUPS, and all the solutions I've tried don't work.
I'm running Arch Linux ARM on my Seagate DockStar, a small ARM-based "plug computer" that I use as a home server. My printer is the HP Deskjet F4480, which is part of the HP Deskjet F4400 series.
I previously had CUPS set up to share my printer with my home network, using hplip for the printer driver. I never upgraded CUPS or hplip because those versions worked fine, and I didn't want to break anything avoid breaking anything. The versions that I was using had to have been at least one to two years old.
Everything was working very smoothly... until a few days ago. The drive I was running Arch Linux ARM on became corrupt, so I had to install a fresh copy of the operating system. That meant losing all of the working versions and configuration files each application I had installed, including CUPS. I thought I had a backup image of the drive, but it didn't work when I tried to restore it. (Yes, it was stupid of me not to test my backup.)
Setting up CUPS was one of the first things that I wanted to do after reinstalling, since my family depends on the network printing functionality almost daily. Unfortunately, I could not get CUPS to work with my printer correctly. It wouldn't be able to display a list of drivers, HP's setup utility encountered an error adding it, and it threw various errors when I tried to print test pages. I ended up reading hundreds of forum posts, wiki articles, and CUPS/hplip tutorials to try to figure out how to properly set it up. I ended up spending a total of nearly ten hours trying to get the printer to print with CUPS, and it's still not working after all that work.
I'm going to explain in this post some of the many things that I've tried so far. I just removed all of the printing packages from my system and any extra files that were left behind. I'm now going to be installing all of the packages again and documenting everything that I have been trying to do to get it to work. I'll try to include exact error messages and logs where necessary.
1. I first found this article on the Arch Linux ARM website on how to set up a CUPS printer. I didn't really want to use webmin, but I did it anyway so that I could follow the guide. I installed all the packages mentioned except for cups-pdf, since I didn't need print to PDF support. Everything installed smoothly, and I configured CUPS and webmin to allow access to other computers on the network. I started to notice problems in the instructions - /etc/rc.d/cups was actually /etc/rc.d/cupsd, /etc/printers.conf was actually /etc/cups/printers.conf, and webmin didn't actually add anything to the printers.conf file. I uninstalled webmin at this point because I didn't need it, and I decided I wasn't going to follow that guide with incorrect information.
2. I then tried to set up the printer on my own using the CUPS web interface listening on port 631. I clicked the Add Printer button and it switched me to the HTTPS web interface. I then logged into the root account and was presented with the list of printers. My printer was listed as "HP Deskjet F4400 series (HP Deskjet F4400 series)", so I selected it and continued. I saw a list of printer models (PPD files) ending in CUPS+Gutenprint v5.2.9. There was no entry for my printer, so I tried the "HP DeskJet Series (en)" one. I set the default options and chose Maintenaince->Print test page. I then got a ridiculously simple error: "Unable to print test page: No such file or directory". How do I even know what file or directory it's referencing? I read online that it may be because I'm not in the lp group, but root is indeed in there. I saw in the error log "Avahi client failed: -26". I started dbus and avahi-daemon just in case, but I still got that silly error. I restarted cups and the same error message occured.
3. I researched online that pretty much the only way for my printer to have a driver would be to install hplip. Before installing hplip, I uninstalled CUPS, leaving cupsd.conf but deleting printers.conf. Then I installed CUPS and hplip together, with hplip requiring foomatic-db, foomatic-db-engine, and foomatic-filters. Everything seemed to install correctly. I started CUPS again and then ran hp-setup -i to try to install my printer. I selected USB and it found my printer, hp:/usb/Deskjet_F4400_series?serial=[printer serial number here]. I entered a simple name and then was told that no PPD file was found for the printer but that I could specify one manually. There were none I could find online; everywhere it just said to install hplip. I used the find command to find "f4400" and finally found 2 compressed PPDs located at /usr/share/ppd/HP/hp-deskjet_f4400_series-hpijs.ppd.gz and /usr/share/ppd/HP/hp-deskjet_f4400_series.ppd.gz. I gunzipped both of them and pointed hpsetup to the hpijs one, knowing that I was using the hpijs one when it was working before. It told me "Description for the file: HP Deskjet f4400 Series hpijs, 3.12.6". Hooray! I selected to use it, but then setup failed: "error: Printer queue setup failed. Please restart CUPS and try again." Ugh!
4. I restarted CUPS and went into the hp-setup process again. It gave me the same printer queue setup failed error. I don't know if these entries in the CUPS error log are related or not, but these errors relating to foomatic showed up. I restarted CUPS again and this time used the non-hpijs file with hp-setup. This one was called "Description for the file: HP Deskjet f4400 Series, hpcups 3.12.6". It failed again with the same error and the same entries in the error log. I found lots of posts online about this error, but none seemed to have a solution that would work for me. Now I tried running hp-setup in debug mode with -g. Here is what it said before the error. I then tried to Google "debug: addPrinter() returned (0, Unable to connect to CUPS server)". I saw on an Arch bug report to install dbus-python and python2-gobject, as well as create a symlink for /usr/bin/python2 to /usr/bin/python. It didn't work - same error.
5. I then tried to add the printer to CUPS via its web interface. Now there were two listed, HP Deskjet F4400 series (HP Deskjet F4400 series) and HP Deskjet F4400 series USB [printer serial number here] HPLIP (HP Deskjet F4400 series). So, hplip added the second one. I tried both of them, but after clicking Continue the page started to hang. I got another stupid, undescriptive error. "Unable to get list of printer drivers: Success". I saw the same foomatic errors in the error log as before. I then started reading the ArchWiki page on CUPS, located here. I tried the blacklisting usblp. I tried changing the permissions on the device node, although this starts to become ridiculous that it is even required to do that. Nothing was working; the printer installation still didn't work with hp-setup or with CUPS. Then, I found what I was looking for: the exact error I had on the wiki page! It said for "Unable to get list of printer drivers" you should "Try to remove Foomatic drivers." WTF? Foomatic is required for hplip, and hplip is required for my printer. I can't do that. Forum posts say to try that or do the permissions or usblp thing. Nothing is working.
6. I tried various other things to get it to work, even though I knew they probably wouldn't make it any different. I copied the PPDs from hplip to another folder and uninstalled hplip and foomatic. I then added them to /usr/share/cups/model and CUPS successfully found them and set up the printer. I reinstalled hplip and foomatic since they're needed for those PPDs to function, and I tried printing a test page. It failed. I tried using the CUPS web interface to modify the printer driver; nope, that wasn't going to happen: "Unable to get list of printer drivers: Success".
That concludes the list of some of the things that I have tried so far. I really want to get this printer working, but right now I am really fed up with CUPS and hplip. It's things like this that make me hesitant to recommend Linux to anyone else. So much manual configuration and tinkering the inner workings of things is required to do tasks that would be quite simple on Windows. For example, I can plug this printer into my Windows 7 machine right now, wait for the driver to automatically be installed and configured, and have a test page in my hands less than a minute after I first plugged in the USB cable. I can share the printer with any other Windows machine on the network by checking a single checkbox.
But back to my problem with getting the printer to work on my DockStar. I just uninstalled all of CUPS, hplip, and foomatic again and removed all of their files. I can walk through things to try that you guys post and then give you full logs of everything - just give me exactly what to do and install and the exact order to do it all in. I just don't know what to do at this point and am so frustrated with this that I'm about to give up.
Does anyone have any suggestions on how to get this printer working? I know this was a very long post, but I just wanted to explain everything that I've tried and how nothing worked. I really hope that we can figure this out so that I'll be able to print, and maybe it'll solve a few other people's problems with their printers, too. Thanks for reading, and thanks in advance for the help.

Had similar issue with my HP Deskjet F4500C All in one printer, here's what I did:
make sure these packages are installed or install them
pacman -S cups cups-pdf hplip pyqt3 python2-pyqt
pacman -S system-config-printer-gnome
rc.d cups start
To add device and install hp driver:
1. Run ‘hp-setup’ as root.
2. Click ‘Show Advanced Options’ button and check-enable ‘Manual Discovery’.
3. Enter IP address 192.168.59.63 in the ‘…device ID…’ entry and click ‘Next’ to install driver.
run system-config-printer as root, to add printer
# system-config-printer
click “Add”， Select Device -> Network Printer -> input the IP address of the printer such as “192.168.1.3″, click “Find” -> “Process”
you should be ok from here, if not some further steps:
If you encounter the following error:
File “/usr/share/system-config-printer/newprinter.py”, line 1531, in getNetworkPrinterMakeModel
debugprint (host + “: ” + args)
TypeError: cannot concatenate ‘str’ and ‘list’ objects
You should comment out the error line at 1531 of newprinter.py, and then continue to add the printer.
4). Finally, you can run hp-check to see what problems exists for the printer.

Trouble Printing with CS4 and Epson

I wish to print a 13x19 photo on my Epson Photo Stylus R3000. After entering all the info correctly with paper size, type, quality, etc I get a print with a one inch blank border on the top and bottom. I called Epson and they said it was not their problem, it must be something with Adobe. I am using Photoshop CS4 and Windows 7. Help, please. Doro

So, I found this little piece of info on Epson's site, the question doesn't quite match our problem, but the answer (you would think) would fix us...
Q: I don’t see my printer driver on the Epson Macintosh Snow Leopard Support page. Where can I find a Mac OS 10.6.x driver for my product?
A: Try the following:
Rosetta needs to be installed in Snow Leopard. If necessary, install Rosetta.
Go to Drivers & Support, select your product category, then select your product name.
Select Drivers & Downloads, then select Macintosh Operating Systems from the drop-down list and click Go.
Download the Macintosh 10.5.x drivers for your product.
Note: If there are no Macintosh OS X 10.5.x drivers available for your product, download and install the Macintosh OS X 10.4.x drivers and the Common Updater software for your product.
Follow the on screen instructions to finish the driver installation.
I followed the instructions to the letter.... no results, I still don't see the driver in the drop-down list of available Printer Drivers!

Trouble printing with Epson 2880 and SL

Installed SL on my MBP but not my iMac yet as it is my main computer for printing with Aperture. I have been very happy with the 2880 and how well the prints match what I see on the screen (calibrated with i1d2). Well with SL I downloaded rosetta and the new 2880 drivers (as instructed by Epson), but whenever I choose a paper profile e.g., Premium Photo Glossy, the picture in Aperture Print Pane turns a purple hue. I, of course, have color management turned off in the Print Settings dialog. Anyone have any idea what is going on? As far as I can tell I'm not doing anything differently. More importantly, has anyone been able to get good photo printing with SL, Aperture and the new Epson drivers for the 2880 or similar Epson printer?
Thanks, Jim

That KB article just saved me from going back to 10.5. I was having the same purple problem with all Ilford and Hahnemuhle profiles.
That problem is now gone (by just disabling Black Point Compensation) but: when trying to print from Aperture (2.1.4) with my R2880, any paper I choose is apparently stuck at +roll paper+, giving a +wrong source+ error when it reaches the printer. I now have to hit preview, select the correct page setup and profile and print from there. So far this seems to work. But it's a pain and not what I want to be stuck doing for very long.
I had this problem before but only when printing to Manual-Roll. Now even Sheet Feeder options don't work. This would all be fixed if we only had a proper Page Setup option in Aperture as in every other OS X application...
At least that convoluted method gives me the right colors - which I was definitely not getting by going the system managed route.
Growing pains anyone?

I am having trouble printing my Lightroom 5 edits.

My pictures look great in Lightroom and saved on my windows computer but I am unable to print anything larger than wallet size due to the resolution. What am I doing wrong?

I am exporting the image to a folder in "my pictures" as a jpeg. Quality is set at 80. Color space is sRGB. The box for limit file size is not checked. Image sizing has resize to fit long edge checked. 500 pixels and resolution of 300 ppi. The don't enlarge box is not checked.
Does that help explain my trouble? Thank you for your help!

Trouble printing with HP Photosmart 6520 e-All-in-one while on Mac

Hi!
I just successfully registered and connected via WiFi to my new HP Photosmart 6520 e-All-in-one pritner. I even printed the alignment and test page successfully.
When I tried to print documents in Word, Adobe PDF, and TextEdit, the same result occurs each time. The first page that prints has text regarding my Mac such as:
%!PS-Adobe-3.0
%APL_DSC_Encoding: UTF8
%APLProducer: (Version 10.8.2 (Build 12C60)
And then many many many blank pages start printing after that. WHAT GIVES!?!
I am using a MacBook Pro with OSX Version 10.8.2 and have tried restarting both my printer and computer several times without success. Any help with this would be much appreciated!
This question was solved.
View Solution.

Download and install this: http://support.apple.com/kb/DL907
Restart your Mac.
Reset the printing system:
- Go to System Preferences > Print & Scan
- Right (or control) click in the rectangle listing your printers and select Reset Printing System.
WARNING - this will delete ALL of your printers!
- Select the plus sign to re-add a printer. Select the Defualt tab on the top of the window. Look for the printer, select it and then next to the "Use" pulldown, select the printer model (not AirPrint). Wait until the "Add" button becomes available. Click it.
Say thanks by clicking "Kudos" "thumbs up" in the post that helped you.
I am employed by HP

Trouble Printing with a Epson Photo R2400

So, this printer does weird things. It prints fine from regular apps like safari, MS Word or even PhtoShop. However, if you try to print a photo from iphoto it it will send a print job to the printer and then suddenly stop. So far I have done the following:
1) Removed the printer completely and reinstalled it
2) Downloaded the newest drivers from epson and installed them
3) Deleted all user prefs related to iphoto and printing and printing services
4) Ran disk warrior to see if any file system corruption was causing it
5) Installed customer color profiles from that printer that epson released.
6) Tried a new user account all together

I'm trying to print from Aperture 1.5 using a Epson R2400 on a Macbook Pro. Also using the Intel driver. In the printer settings the print settings and color management are crossed out. Anyone else with this problem? Any solutions?
Thanks
Macbook Pro Mac OS X (10.4.7)

Trouble printing with Leopard and Samsung USB laser printer

I just purchased a Samsung SCX-4200 laser printer/scanner/copier. After installing 10.5-compatible drivers from the Samsung website, I'm unable to get the printer to work. Print+Fax recognizes the printer fine and the proper driver appears in the pulldown menu so all seems good there. But every time I go to print a document (I've tried numerous apps), the job begins spooling to about 6%-8% (depending on document tried) and then I get a message in the queue window that says 'Waiting for USB printer to respond.' and the job just hangs there. The job list shows the document as printing and the Print+Fax window shows the printer as in use, but no matter what I try, this thing just won't print. I've tried restarting the computer, rebooting the printer, an older version of the drivers that came with the printer (says OS 10.3-10.4 only) and myriad other tricks, but no dice.
Anyone have any advice? Thanks!

Well to follow up I finally heard back from Epson support...this was the response (note that it says nothing that I did not tell them already).
Thank you for taking the time to contact Epson. It is my pleasure to
respond to your inquiry. Color management is an art, make sure that only
the application or the driver is handling the management. Turn off the
management in the driver if you are allowing Photoshop or other software to
handle the color management. Also make sure when you are allowing
Photoshop to handle the color that you select the proper printer profile.
It's very hard to help with color management via email, you may want to
check some of the on-line color management websites on google.
David P
EPSON Professional Graphics Support Team
Totally useless as I explained in detail that I had already done all of this and was very familiar with color management and the process of using it. And that it was not until the latest OS-X and Epson's driver that the problems started.

Trouble printing with HP DeskJet 5850

I am having a strange printing problem on my HP DeskJet 5850. When we print something, the last page comes out and then maybe the top 1/4 of the next page and then stops. The print monitor then shows an exclamation mark icon and the says that "Jobs Stopped". I can click to "Start Jobs" button and then the entire print job comes out normally.
I have removed the printer and re-added it and it is still doing the same thing. I'm assuming it's a printer driver problem.
When I got the computer, I downloaded the driver from HP. It's version 2.7.1 (I think). It wasn't until later that I noticed that updated drivers came with 10.4.4 (http://docs.info.apple.com/article.html?artnum=303057). It says that there is version 3.3 for my printer. However, I don't know how to update the driver to this new version. Plus, if I use the drop down menu to tell it which driver to use, I don't actually see HP DeskJet 5850 listed.
How do I update the driver to this new 3.3 version? And why is it listed in the Apple document but I don't see it listed in the drop down list?

It's not a network printer. It is connected directly to my Mac via USB.
The funny thing is that if I print from Windows XP -> Mac -> printer, then no problem on same document where the problem occurs on my Mac. Therefore, must be a driver problem, or at least something on the Mac.
So, my printer doesn't have an IP address. Any other suggestions that I should try out?

Trouble Printing with Epson RX700

Loaded 10.6 and new Epson drivers. Rx700 has front and back paper trays. Word and Excel printed to the front try, but Safari would only print to back try, regardless of setting. 10.6.1 allowed me to print to front tray, but it seems like the system default is to the rear, regardless of how setup is set. Even if setup says the front tray is selected, you must still select it again when printing, or documents are sent to back. Epson says it's an Apple issue. Anyone solved this problem?

Same issues here on my MacPro Tower running Snow Leopard 10.6.2. Wasted several hours on the phone with Epson. Their tech support for Apple Mac has gone downhill in the past several years. I've owned about FIVE Epson inkjets, so I know. Phone support is outsourced to some other country, after wasting an hour on a horrible connection to who knows where, the level #1 tech support finally gave me tech level #2, who was more aware of the driver issues, to which I suggested they all SHARE their notes so as NOT to waste anyone else's time.
First sign of DUMB, is the supposed "Snow Leopard" combo driver package offered on the Epson site. Listed as 70 mb's, it's less then 50 mb's, misinformation begins. Look closely ALL the packages are simply the drivers and scanner apps from 2-3 years ago, those ones worked under TIGER OS, and are certainly NOT updated for Snow Leopard. Now let's get really DUMB, and when you mount the "combo" disk image, you find a package installer that is a PPC app! The online docs say this updater is for you "INTEL" mac. Granted some PPC apps will run, this one for me was a HUGE problem. Opening multiple windows, unable to even click in the duplicate boxes to type my password to proceed. Why Epson is still using VISE installers that were horrible under OS9, terrible under TIGER, is beyond me. This combo package offers NO choices and begins to install the outdated freebie software from Epson, when what I wanted to do was upgrade the print drivers.
So heres the deal, you can D/L the OLD 3.01 drivers separately from the same site page, but ALL the real print options are "crossed out", which means to me, NOT compatible, and rendering the EXPENSIVE RX700 printer USELESS.
So I ended up downloading the Apple Epson drivers using "Software Update". Now you end up with driver version 8.0.7. This stumped the wonderful Epson support staff, since they said they don't write the "apple epson drivers", but this driver gives you back the drop down for the actual printer settings. And the phone techie ended up putting me on hold about four times, and then said she was told I should stick to that driver by someone higher up in support. Go figure, the Apple driver is better, but the BUG reported here, is making it less then ideal.
If I try to print out a photo in Preview, the printer gives me the error message "No Paper in Back". I have to DELETE the print job and most of the time restart the printer as well. Epson had NO clue about it, and since Snow Leopard has been out for sometime I don't expect much relief, though I do urge folks to call them and report it otherwise we may NEVER see another driver as they are still pushing the several years old ones we had before. Not sure I'll buy anymore Epson printers, they mostly cater to the Windows buyers now, just like Sony. Epson Tech support phone number: 562-276-4382. Good luck to all, we'll need it.

Trouble printing with Lightroom 4

Similar Messages

Maybe you are looking for