Trouble purchasing student creative cloud.

I have filled in in all the information and confirmed payment of the creative cloud student version, but the page is stuck. It just says your payment is being processed please don't refresh. Since trying to purchase my free version of creative cloud on my mac is blank. Help anyone?

Hi Clolo91,
Welcome to the Adobe Forums!
I have verified your Adobe account and it appears the payment is denied and it seems there is an issue coming from your bank.
I would advise you to please consult your bank regarding that matter.
Thank you.
Arnaud.

Similar Messages

  • Just purchased student creative cloud to edit video.  I do not see a video editing program.  is PP o

    just purchased student creative cloud to edit video.  I do not see a video editing program.  is Ptremire pro included?  It appearred to be included when I registered?

    Yes.
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  • Can't purchase student creative cloud

    Won't let me continue to the next step

    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • If I purchase Adobe Creative Cloud for student, can I have the programmes on both my laptop and desktop for the same price?

    If I purchase Adobe Creative Cloud for student, can I have the programmes on both my laptop and desktop for the same price?

    Cloud License allows 2 activations http://www.adobe.com/legal/licenses-terms.html
    -Install on a 2nd computer http://forums.adobe.com/thread/1452292?tstart=0
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  • Recently purchased the creative cloud membership for students, but all the applications I download run as trials? why is this happening?

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    Ask for serial number http://forums.adobe.com/thread/1234635 has a FAQ link
    Change Account https://forums.adobe.com/thread/1465499 may help
    With TWO things going on, you may need chat
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html

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    If I purchase the creative cloud  student membership, will Lightroom Mobile be included? Or will I have to purchase the Photography Package as well? Thank!

    I don't think so. You need to get  Creative Cloud in Mexico.

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    So I have recently signed up to the student creative cloud package and listed in this is the photoshop touch app however when I try download this it is trying to charge me £6.99 what do I do?

    Hi Kerryann95,
    Welcome to Adobe Forum,
    You have purchased Creative Cloud Student and Teacher Edition, it is for desktop usage.
    The touch app are required to be purchased separately .
    Hope the information helps you.
    Kind Regards,
    Rajshree

  • Is Dreamweaver CS6 included in the Student Creative Cloud Suite/Complete?

    I am looking to purchase the student creative cloud complete to use Dreamweaver, Photoshop, Illustrator, and InDesign specifically. I didn't see a full list of what is included in the Student Creative Cloud Complete version and I just want to make sure it includes Dreamweaver and the above listed software because I need these specific ones to learn.
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    I am having trouble installing Adobe Creative Cloud on my Windows 7 laptop; i keep getting an error message
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    http://helpx.adobe.com/creative-suite/kb/error-1603-fatal-error-occurred-1.html
    http://helpx.adobe.com/creative-suite/kb/errors-exit-code-6-exit.html
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  • After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014.  It states "Adobe Premiere Pro 2014.2 has stopped working.  A problem has caused it to stop working.  Windows will close the program and notify you of

    After I purchased the creative cloud, I receive an error message when trying to use premier pro cc 2014.  It states "Adobe Premiere Pro 2014.2 has stopped working.  A problem has caused it to stop working.  Windows will close the program and notify you of a solution."  When I used the trial I never received this message.  Now after purchasing it I receive this error each time I open PP and am unable to use. it.  Any ideas or support to fix this issue?

    What does the detailed crash report say?
    And have you updated your video card drivers from the GPU maker's website? (most crashes on launch are due to bugs in out of date video card drivers)

  • I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?, I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?

    I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?, I buy 1 year of student creative cloud but when i star the program(Illustrator) ask me for a serial number. What i have to do?

    The CC does not needs any serial number, it is based on Adobe ID.
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    Creative Cloud applications ask for serial number
    Re: Invalid serial number?
    Regards
    Rajshree

  • I have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite.  please advise

    i have purchased the creative cloud complete for my company yet i can still only download trial versions as it asks me for a serial number when i only have the email invite.  please advise

    Sign in, activation, or connection errors | CS5.5 and later
    Mylenium

  • Why am I no longer getting the student creative cloud rate?

    Up to August of 2014 I was paying the student creative cloud rate of 19.99/month. When I renewed, I began getting charged 29.99/month and I am still a student. Why is this? And I know to some it's only 10.00 but that is a lot for me right now.

    One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0

  • I purchased the Creative Cloud Photography Individual for $9.99 a month.  The photoshop doesn't seem to work right!

    I purchased the Creative Cloud Photography Individual for $9.99 a month.  The photoshop tools do not compare to CS4, I can't click on the arrow to get to the other tools withing the set  and I get this error code: I get this error code: One or more files in the adobe application support folder, necessary for running photoshop are missing.  Please run the Photoshop installer and reinstall photoshop. and can't figure out how to get to the installer again!

    Here is what you get when clicking on the gear in the adobe manager.

  • WHY AM I HAVING TROUBLE DOWNLOADING THE CREATIVE CLOUD APP?

    Hi folks,
    I purchased the creative cloud desktop app through a university web site.  The app is on my desktop but when I try to download it, it freezes about 1/16th of the way through. I've restarted my computer and tried it multiple times.  No error message---it just freezes. 
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    Many thanks,
    NG

    NG please try the steps listed in Error "Failed to Install" Creative Cloud Desktop application - http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html to reinstall the Creative Cloud Desktop application.

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