Trouble re-connecting with my email

Yesterday, my sympatico.ca email was down for most of the day. When it came up, I was still unable to access my email with my Blackberry. After much fiddling around, I finally deleted the account and have tried to set up a new account several times...it just won't connect with sympatico. Any ideas? Thanks

Hotmail and outlook.com services were down for a great many users this past 24 hours. This was a hotmail/outlook.com issue, not BlackBerry.
Yes internet, Outlook is down (Update 2: Service mostly restored)
Try this: Article ID: KB33637 Unable to integrate or send from a Sympatico or Bell Aliant email account on the BlackBerry 10 smartphone
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