Trouble receiving attachments in Mail.app

Hello,
I work at a university that just started using Cisco Unified Messaging and mail.app is having a little trouble dealing with the .wav attachments that are used to transport voice mails. Basically what happens is that I will setup Mail with an IMAP account attached to the Exchange server, everything is left as default for the account settings, and Mail will download the message properly except for the attachment, which it turns into a file called 'mime-attachment'. I have tried expanding this attachment with Stuffit, renaming the file to .wav -- which is the file type that Unity uses -- and finally, telling Mail to not download attachments for offline viewing, all to no avail. Has anyone else experienced this?
Thanks so much for any help anyone could provide,
Ted

This same exact thing happens to me as well. Does anyone know how to correct this?

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I have a MacBook Air, OS 10.8.5 I am having trouble sending attachments with Mail. Even small (130K) files don't go. It tries to send then gives up. What can I do to fix this?

I am having trouble send messages with attachments in Mail. Even small attachments (130K) Mail tries to send, then gives up and the message sits in my out box. How can I fix this?

1. You need an external DVD drive.
2. There are no Mac OS X applications or other software in the iTunes App Store.
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Trouble sending attachments with Mail 7.0

I just upgraded to Mavericks and I just started using Mail 7.0 to manage my email (switching from Outlook 2011 for Mac). I'm using an early 2008 Mac Pro. I'm having trouble sending emails with attachments through Mail 7.0. Any attachment regardless of file type or size doesn't go through on the first try. I compose my email, hit send and then after sitting in the outbox for a minute or two I get this error message...
I then click on "Try With Selected Server" and sometimes it will send after that and sometimes it won't. File size doesn't seem to matter. I switch back to Outlook and all attachments send just fine. Outlook has its own bugs (that's why I'm trying to switch to Mail) so I'm trying to make Mail my email app.
Any help is greatly appreciated. Let me know if you need any more info. NOTE: I'm not an IT person so please try to dumb down your answers to a first grade level.

I am also having the exact same issue only with exchange emails that have attachments... funny thing is the problem only persistis on my MacBook not on my Imac. Both running Mavericks, set up identically and both totally up to date. I will on occacsion get the can't send mail error on the imac but after I click try again it goes through... on the MacBook I'm not so lucky and end up having to email people dropbox links to every darn file I want to send from my laptop. Talk about a pain in the butt. Apple please address and fix.
btw the unchecking auto discovery trick didn't make any difference for me
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Problems with pdf attachments in Mail.app

Any pdf attachment in Mail.app says it's empty and when I double click it says it can't be opened ´cause it's empty. The thing is on Windows using Thunderbird (yes I know, I've spoken the name that can't be spoken) the same attached pdf shows normally.
I have no antivirus in the mac, or any type of filtering. In fact, Mavericks was clean installed about a month ago. Attachments arrive from Gmail. From the Gmail web interface, the file is fine and opens normally.
Any ideas?

Hi Krischi,
sounds good (for you).
What do you mean exactly by "deleted iCloud"?
I do experience the problem not only with my iCloud mail account, but with all others also.
Are you sure you have 7.0"3"? For me it says 7.02 is the newest and current version.
Brgds,
Peter
Hi Peter,
Writing my post I made an mistake! I deleted my app CloudOn instead of iCloud and as soon I did it, I could handle my PDF attachment as before using iOS5.x!
The reason for this might be the fact, that CloudOn currently, according to the AppStore, is not upgraded to iOS 7.0.2!
Regarding iOS 7.0.3 it was a typo! I'm using 7.0.2
Hope that helps
Christian

Problems with receiving attachments in Mail

Hi. Can somebody help me. I work in Mail but keep on having problems receiving attachments from my clients (most of whom use Microsoft). I seem to receive their attachments in a 'dat' format - which does not open. Is can this be fixed? As always thank you all!

Josh Jacob - TNEF's Enough

Ipad2 won't open attachments in mail app

I have an iPad 2 on 5.0.1. I am unable to open photos, docs or PDF files that are sent to me via email. These same files open fine on my iPhone and Mac.
On the iPad the attachments have an arrow on them. One click on it and a fast wheel spins but nothing opens. A click and hold does nothing.
What am I missing here?

How about something really crazy and unheard of?
I have two email accounts with Google Mail. Both are the only ones set up in the Mail app inside my iPad2. One would load everything: .jpeg, .docx, .pdf, and everything. The other would not.
I tried hard reset multiple times, deleting both email accounts and hard resetting. I cut all processes using SBSettings and killed all processes related to mail. So I have nothing running now, and I deleted all of the readers (Adobe Reader, Goodreader, Doc to Go, Quick Office), and other apps I had added.
Now I have nothing running and no apps installed.
Then I set up mail again from the bottom, as if the iPad came in the mail today. One gmail account still automatically opens and previews .jpg attachments, and show .doc, .pdf attachments with their respective icons. THE OTHER GMAIL ACCOUNT IN THE SAME iPAD MAIL APP DOES NOT OPEN THE SAME MESSAGES I HAVE FORWARDED TO BOTH. I would see an arrow pointed down in the icon inside that "faulty" mail account, and the name of the attachment below the icon. I have pressed my finger a gadzillion times on those icons, only to see the spinning wheel briefly and nothing. Holding them down would do nothing, and i can't open in other apps.
The wackiest thing is... when I hit forward (by tapping the curved arrow at the top), I get a drop-down choice list: "INCLUDE" and "DON'T INCLUDE" attachments. When I tap on INCLUDE, .jpg files immediately load and show in the reply message, only two of four .pdfs load and open, but no .docx attachments would.
How would we be supposed to troubleshoot or fix something like this?

Corrupted attachments in Mail.app connecting to an IMAP server

Hi,
I'm using Mail.app to connect to our local IMAP server (over SSL). For a long while, I've had problems with large attachments being corrupted when I open a message in Mail. If I view the same message in our webmail client (which also talks to the IMAP server), the attachments are uncorrupted.
If I save a message as source and decode using a mime64 decoding tool, the attachments are corrupted in the same way as from within mail. This is most clearly visible when the attachment is a large jpeg.
If I remove the locally cached messages by deleting the /Library/Mail/IMAP-xxxxx folder, then re-download all the messages, the attachments will be often corrupted in a different position in the image.
Using another IMAP mail client (Thunderbird) on the same machine to connect to the same IMAP server shows no corruption in the same messages which are corrupted in Mail.app.
I can't say whether this problem was introduced with Tiger, but it has persisted for a long time. This problem is only for INCOMING attachments; I have had no problems with corruption in the attachments I send to others.
Other Tiger Mail.app users in the building have the same issue. Any suggestions to identify and fix this problem will be greatly appreciated. It's possible it's bug in Mail, and I would be happy to contribute any information or perform any testing required to fix it.
Using:
Mail.app v2.1 (752/752.2)
Thunderbird v1.5.0.7 (20060909)
Mac OS X 10.4.8 Build 8L127
1 Ghz Powerbook G4 with 1.25 GB RAM
Best regards,
Dylan
Powerbook G4 Mac OS X (10.4.8)
Powerbook G4 Mac OS X (10.4.8)

The right way of doing that would be rebuilding the
mailbox, i.e. select it and do Mailbox >
Rebuild. Does that make a difference?
Rebuilding the mailbox — no difference. The attachments are corrupted at a different position in the image, but still corrupted.
Another thing to try would be trashing the Mail
cache, i.e., quit Mail, in the Finder go to
Trashing the Mail Cache — no difference. The attachments are not re-downloaded from the server, and so the position of the corruption in the image doesn't change.
What happens if you move or copy the message to a
local "On My Mac" mailbox, and open the local copy
instead?
The local copy then has corrupted attachments.
/Library/StartupItems/
Empty.
/Library/InputManagers/
SIMBL
~/Library/InputManagers/
Empty.
/Library/Mail/Bundles/
Empty.
~/Library/Mail/Bundles/
GPGMail
Mail.appetizer
A quick test — disabling these plug-in components has no effect on the corrupted messages, even after re-building the mailbox in question.
I should point out again that it's not just my machine that's affected by this problem. I verified today that other users of the same server are also affected. This isn't likely to be caused by a quirky configuration on my machine.
Also, open System Preferences, and go to
Accounts > Login Items. What do you see
there?
LittleSnitchDaemon
iCalAlarmScheduler
iCal
Mail
SmartReporter
LiteSwitchX
MicrosoftMouseHelper
MouseLocatorAgent
Skype
Last.fm
Renicer
The items below the line have been added recently, and the problem was definitely there before hand.
Dylan.
Powerbook G4 Mac OS X (10.4.8)

Can't open PDF email attachments from mail app. (iOS7, iPad2)

Since upgrading to iOS7 I cannot open PDF email attachments from the "Mail" app. The attachment appears as a "tap to download" icon, after downloading it appears as an image of the first page of the PDF. An extended press of the PDF image results in "save image" and "copy" options, but no "open in" option.
I have tried closing and re-opening mail, restarting the iPad, several different attachments. Still no "Open in" option.
Any help with this?

I work in a support organization and we've seen variations of this issue develop on various iphones and ipads with ios7. Oddly, not everyone is experiencing this, just some people.
In my own case, I simply downloaded Acrobat Reader for free and can read the things fine.
We use an exchange activesync email server and when each email comes in it indicates at the very bottom that it has been downloaded as plain text and to click to download the entire message. I've tried clicking to download and not clicking and I can read the PDF either way.
In my own case I can view PDF files and/or also save them by pressing and holding the icon of the PDF in the email.
The other thing one of our end users noticed: if she emailed the PDF directly to her iPhone5 and iPad it would not be readable but if she forwarded it to her offsite Yahoo account and then forward to her corporate email it would open.
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For instance I have the default PDF reader, iBooks, Kindle, Adobe Acrobat Reader, and there may be others that I don't even know has PDF capability. Only Apple probably has a good idea of how many apps utilize this.
Message was edited by: aliensporebomb - clarification

Crazy amount of attachments in mail app on Ipad

Hi All,
I have been having a problem with thw size of my mailbox with the stock mail app on my Ipad. I curently have maybe ten (10) e-mails all with attachments in the mail app.... but the mail app is using 11gig of space? So tonight I added the attachments folder and its showing that I have some 4294967295 attachments! whilst this expalins the space taken up by the mail app. How is this possible & is there anyway I can rectify this?
The e-mail accouct is setup as POP setup to delete mail daily...
Cheers
Brendan

That's what I was thinking aswell, so I logged on to the e-mail acc via the web front and there's no way there's that many attachments/e-mails still there....
So as a test I have now deleted the e-mail acc from my ipad & the disk usage has only gone from 11.8gig to 7.8gig.
There are no other e-mail accounts on the Ipad now so i'm at a loss where this "data & attachments" disk usage is coming from?
Epesicailly since the same acc is only using 2.4 gig on my Iphone 5s (where i have aslo conatins a Gmail acc also present in the mail app)?
Its super wierd that disk usage can still be some 7 gig + when there is no e-mail account present?

Change to dragging attachments from Mail.app in Mavericks

It seems now Mail.app needs to be the active window when dragging attachments from an email. This means not just an extra click but often the finder window gets hidden behind Mail and this is a bit of a pain. Also there has been a change with the selection of attachments when dragging, sometimes dragging two if one is selected and you drag another.
Has anyone also found this a problem and found a work around or settings change? It is certainly slowing me down

I likewise can no longer drag attachments from a mail message to a Finder window - with Mail being frontmost or not - multiple items or a single item. I can only perform a "Save All (size) ..." from within the message - which does work fine to the same intended destination. This is on the replacement Mail.app 7.0 (build 1822).
On a related note, Maverick Mail.app seriously broke addressing groups from within the addressing lines (via text matching). I have to openthe addressing windoid, select the group manually, then select the desired recipients onthe right side and then click the addressing line desired. Very narrow UI resprictions. What did they do to Mail???
Two annoyingly unresolved issues with Mavericks Mail - quite broken from before.

Trouble sending emails from mail app

Hi!
I am having trouble with the mail app on my Macbook Pro. I can recieve emails on the app but i can't send them. The outgoing server keeps saying offline. I phoned apple support this morning and was told to contact MSN about the outgoing server information- the information they provided me matches the information in the app. I have noticed that a lot of people are having this problem and i have tried a number of solutions that people have provided. Nothing seems to work for me.
Can anybody help?
Thanks!

If a lot of people are having this problem, it indicates that the issue is not with your computers but with the outgoing mail server you are trying to use. All you can do it wait until your email provider (MSN) gets the server back up and running, or you can switch to another email provider.
Best of luck.

IPad has stopped receiving email from mail app I use yahoo can log in thru safari but app has not received email since 3/10/15

ipad has stopped receiving email on mail app

Try this...
Double-click the Home button
Swipe left or right and find the Yahoo Mail app
Swipe up on the preview of the Yahoo Mail app to force quit it
Hold down on both the Home AND Sleep/Wake buttons until you see the Apple logo on black screen (about 10 seconds).
When you see the Apple logo on the black screen, let go of both buttons.
After it restarts, launch Yahoo Mail and see if it works.
Hope this helps!
~Joe

I can't receive email through mail app

Hi
I can't receive anymore emails through mail-app on my IMac. I am only able to send but not receiving. I did not change any settings. I have also a IPad but everything seems ok with that and nail is working properly there.
Please could you help me out.
Thnaks
Hossein

I never had that problem with POP mail before. The message may still be the serrver for you to dwonload. A this point I'd recommend you contact AppleCare, if you don't have the contact information you can find it at:
http://support.apple.com/kb/HE57

Send/Receive Difficulties with Mail.app/.Mac Webmail

I had sent a short test message to myself, using a .Mac account on Mail.app, to see if I could duplicate an error reported by another user. That message 'black holed' itself, leading to the following series of similar messages and results. For purposes of explanation:
a) messages were sent on the same account from either Mail.app or .Mac Webmail
b) "OK" means that messages showed up normally in Sent boxes and in Inboxes in both locations.
c) "Black Hole" means that messages showed up in Sent boxes in both locations, but showed up nowhere else. Ever.
d) "Junk" means that the message was sent, showed up in Sent boxes, but was slotted into Mail.app's Junk ƒ. In all cases, those messages were then moved to the Inbox and marked as "Not Junk".
Message results:
#1 — from Mail.app — Black hole
#2 — from Mail.app — Junk
#3 — from Mail.app — Black hole
#4 — from Webmail — Junk
#5 — from Webmail — Black hole
#6 — from Mail.app — Junk
#7 — from Mail.app — Junk
#8 — from Webmail — OK
#9 — from Mail.app — Junk
#10— from Webmail — OK
#11— from Mail.app — OK
Two questions or concerns:
a) 3 of 11 messages, from both Mail.app and Webmail, simply disappeared. They have message ID's, are present in the sent folders, but never showed up.
b) Mail.app's Junk filtering insisted, for a long time, on slotting those incoming message to the Junk filter (and still does, btw, on an intermittent basis). No changes have been made to Junk preferences or setups and this had not occurred in the past.
Would appreciate some of the mail gurus taking a look at this and seeing if they can find any common threads or causes. There may be more than one thing in play here, of course. TIA for any assistance.

I'm curious about the Junk (result "d" & question "b") aspects of your tests. Can you confirm that:
1) You do not have any custom rules that use the "Message is Junk Mail" test -- IOW, that the Junk Filter is the only rule that is using this test?
2) The messages to yourself all were sent to a "self" address that is in your Address Book app (typically, but not necessarily, the "me" card)?
3) For all/some result "d" messages they were marked as Junk?
I ask because I have intermittently seen Mail apparently ignore other default tests in the Junk Filter (particularly "Sender is not in my Address Book" when the sender is me) & evaluate the 'junkiness' of messages just on the "Message is Junk Mail" test. It has been difficult for me to evaluate David's methods for correcting this in my case because of the extremely intermittent nature of the behavior: in some cases new "me-to-me" received messages are immediately marked as Junk after removing the files David indicates, in others a few weeks later one or two are while others aren't.
In every case (so far) that some are identified as junk, training with the "Not Junk" button on a couple of messages seems to end the occurrences, as if the LSM filter has to learn they are not junk independently of the other tests.
Because of this, I would appreciate your posting to this thread any related results that occur long after you try David's fix(es), if you do try them, even if they are rare or inconsistent.
Thanks.

The behaviour of encoding attachments in Mail.app

I used to compose plain text mails.
If I attach a file, for example:
blabla1<file>blabla2
Seems that Mail.app will encode them separately, blabla1, file and blabla2 will be encoded as 3 mime parts.
So in many mail clients (maybe including Outlook), my receipt will see the mail content blabla1, and 2 attachments: file and blabla2(this is a .txt file)
Even if I drag the file to the end of the text, in some mail client they will still see 2 attachment files.
How can I make Mail.app not to split the text? I just want my attachment at the end of the mail.

OK, I've found the solution. In the attach file dialog there's a check box to use Windows compatible attachment files, check it and it's done

Trouble receiving attachments in Mail.app

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