Trouble receiving conformation serial number/via email

Just bought Adobe Photoshop, teachers/student edition. I filled out the required information and they were supposed to email it to my .edu address. Hours later, and still no conformation serial number so I can install photoshop. Does it just take a while for them to process the request? Thanks for the feedback, looking forward to getting some answers on this.

OK. I'll investigate this AM. Thanks for sending the email to me.
It should take up to two business days. So if you submitted on Friday, you could expect it on Tuesday. Or if if you submitted on a monday, the latest you could expect it is Wednesday.
Please note, you can install the Student Teacher version and select the free 30 day trial to use your product during this period (Provided you haven't used up you free 30 day trial already)

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I need serial number via email

I bought creative cloud this morning and still have no email with serial number so I can not down load it.

Are you on Windows or Mac?
Plenty of info via Google
http://windows.microsoft.com/en-us/windows/uninstall-change-program#uninstall-change-progr am=windows-vista
http://support.apple.com/kb/ph11356

I received a serial number by email, how do I download my product??

And the chat function is not working!@

Cloud programs do not use serial numbers... what program do you have?

I never receive my serial number for my product by email and I don't see in my product online.

How to find my information. The Adobe service is really bad for that...
I think to cancel everything !!!

Hi Rahul,
I’m ok now. I solve my problem on your chat Tuesday this week.
Thanks for your help.
Have a great day !
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De : RahulTyagi4you
Envoyé : 30 avril 2015 06:48
À : EPOQ BROSSARD
Objet : I never receive my serial number for my product by email and I don't see in my product online.
I never receive my serial number for my product by email and I don't see in my product online.
created by RahulTyagi4you <https://forums.adobe.com/people/RahulTyagi4you> in Acrobat Reader - View the full discussion <https://forums.adobe.com/message/7497853#7497853>

I received a serial number and am having trouble signing up

i received a serial number and am having a hard time logging on

Roweboat20 which Adobe software are you trying to install? Which operating system are you using? Finally do you receive any specific error messages?

I did not receive my serial number

I did not receive my serial number and it is not showing up in my products and services, even though I paid for it and received an email and it is showing on my bank account statement. Let me know.
Thanks

To locate the serial number:
http://helpx.adobe.com/x-productkb/global/find-serial-number.html
If you continue to have an issue, you need to contact Adobe Support either by chat or via phone when you have serial number and activation issues.
Here is a link to a page with options to help make contact:
http://www.adobe.com/support/download-install/supportinfo/

Did not receive the serial number by mail. What should I do ?

Did not receive the serial number by mail by the product I paid and I can not communicate with the company. What should I do ?

Check the email address for your account and make sure it is active.
Try contacting Adobe Support by phone or chat and see if they can assist you.
Phone support | Orders, returns exchanges
http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
For the link below click the Still Need Help? option in the blue area at the bottom and choose the chat option...
Creative Cloud support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

After installing asked me a serial number! I have not received any serial number!

hello, I downloaded the CC, and Muse, on my Macbook Pro, after installing asked me a serial number! I have not received any serial number! Just received a thank you email and explaining the first steps to be taken, yet not have the serial number and can not ultilizar Adobe Muse! Already tried all the alternatives that the site offers for troubleshooting and always the pages are unavailable !!!

Hello,
As confirmed by you Muse is asking for serial number on launch. Most of the time this happens because of Hosts file on the machine.
Please go ahead and rename the hosts file on your machine and you should be all set. here are the steps for both MAC and Windows.
Windows:
1. Go to following location. C:\Windows\System32\drivers\etc
2. Rename the file "Hosts" to "hostsold"
3 Relaunch Muse and sign in with your Adobe ID, you should be all set.
MAC:
1. Go to Finder > Go > Go to Folder
2. Type /etc and hit Return
3. Rename the file "Hosts" to "hostsold"
4. Relaunch Muse and sign in with your Adobe ID, you should be all set.
Regards
Vivek

I have a case number but have not received my serial number yet after 4 days. Please help.

I have a case number but have not received my serial number yet after 4 days. Please help.

Do you know where I go to do contact Adobe directly, please?
On Tue, May 5, 2015 at 11:06 AM, Barbara B. <[email protected]>

Impossible to register after purchasing Lightroom a week ago. Didn't receive a serial number.

Adobe is a mess. I will re-type this question a FIFTH TIME:
I HAVE PURCHASED LIGHTROOM A FULL WEEK AGO, through a dealer, and I did not receive a serial number. I got an email asking me to join LWS, but no serial number - and the product was not listed under my name. Thye Adobe sites keep giving me a runaroud - I didn't now that registering a product has to become such a big project, and I don't have the time for this nonsense. Thank you.

I bought it from an official overseas dealer. Afterwards I got an email from Adobe to join the licensing site (so the order went through to them), but no serial number. Thank you for the reply, but I guess I should have filed the issue under another heading, having to do with "Licensing" rather than "Lightroom" (although this is the program that I have purchased).

I did not receive the serial number

I there, my adobe id is
[personal information removed... Mod - https://forums.adobe.com/docs/DOC-3731]
[This is an open forum, not Adobe support, please do not post personal information]
I purchase the adobe education one for a year, but I did not receive any serial number so I cannot use the adobe app.

Hi there
Alreay solved
thank you!
Shuming lai
Original Message
Sender:John T [email protected]
Recipient:shuming [email protected]
Date:Thursday, Nov 20, 2014 11:12
Subject:[Adobe Creative Cloud] I did not receive the serial number
I did not receive the serial number
created by John T Smith in Adobe Creative Cloud - View the full discussion
Cloud programs do not use serial numbers... you log in to your paid Cloud account to download install activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
Some general information for a Cloud subscription
Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
-Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
http://www.adobe.com/products/creativecloud/faq.html
http://helpx.adobe.com/creative-cloud/help/install-apps.html to install or uninstall
http://forums.adobe.com/community/download_install_setup/creative_cloud_faq
What it is http://helpx.adobe.com/creative-cloud/help/creative-cloud-desktop.html
Cloud Getting Started https://helpx.adobe.com/creative-cloud.html
If the reply above answers your question, please take a moment to mark this answer as correct by visiting: https://forums.adobe.com/message/6945928#6945928 and clicking ‘Correct’ below the answer
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Reinstalling Acrobat Pro 11 and receive invalid serial number error

Any suggs on why this many be happening since the serial number is correct for loading?

Pam, Thank you! the problem is not finding the serial number. I have that by looking up my registration. The problem I am having is when running set up for the program you get to the serial number screen. I enter the serial number as emailed and verified by my account, then proceed with the 'next" button. That is when I receive the message, invalid serial number not a valid serial number go back and reenter. I try to reenter and still the same message.
Any other suggestions or do you know how to actually speak to a representative? If not it is time to scrap my new Adobe purchase and go back to Nuance's programs.

I purchased Adobe Acrobat X Pro two days ago and cannot receive my serial number; your form will not allow me to select my State for address-I have spent four hours of frustration

Acrobat X Pro has a flawed serial number application form at the point where it asks for your State, the first time. I will not allow me
to complete the form and receive my Serial Number.@

I purchased it from my University bookstore and the attending clerk was no better informed than was I.
The form is required to be infilled in order to receive the serial number necessary for installation of the software
After five hours of trying, I was able to overcome the flaw in the form, as it appeared on the Acrobat website, and
complete the two pull-down menus indicating the State in which I live.
I called Adobe Customer Care for assistance and had to wait two hours for a return call, and by the time the
call came though I had found that the website form allowed me to pull-down for the State of location.
Adobe is an uncaring vendor, once it has your money in hand.

HT201493 I have received 3 friend requests via email but I cannot accept them. When I select view request, it just gives me directions on downloading the app and there are no requests in my app. How do I accept the request?

I have received 3 friend requests via email but I cannot accept them. When I select view request, it just gives me directions on downloading the app and there are no requests in my app. How do I accept the request?

Which "app" are you talking about?

HT1689 I have purchased some app's like Whatsapp, Flashlight and more from App Store and after about 3 days of usage, all refuse to open up. I have received acknowledgement of payment via email. What should I do to reinstate them?

I have purchased some app's like Whatsapp, Flashlight and more from App Store and after about 3 days of usage, all refuse to open up. I have received acknowledgement of payment via email. What should I do to reinstate them?

BRAWO!!!! It solves the problem.
Just hope that i would not be forced to download free Apps every thir day.
Here by us in South Africa, downloads is costing one.
Anyhow, thank you once more.

Trouble receiving conformation serial number/via email

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