Trouble reinstalling ITunes
While trying to reinstall ITunes on my HP Laptop I get the message - Service 'Apple Mobile Device' failed to start. Verify that you have sufficient privilages to start system services! What now??
Hey Rickitickitavvi,
First, try following the steps outlined in this link:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If that doesn't work, I would follow the steps in here:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
In that second link, make sure you uninstall the components in the same order the artcile mentions. Let us know if following that article helped.
Welcome to Apple Support Communities!
Have a good one,
Delgadoh
Similar Messages
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Having trouble reinstalling iTunes on my Windows PC.
Hey JayDizzal,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
TS3212 Has anyone had trouble reinstalling iTunes??
Anyone having trouble reinstalling Itunes? I removed it and then tried to download the latest version, but it won't complete the installation process. I get an error message saying, "it couldn't remove the previous version of Bonjour." I've tried mutiple times to reinstall it to no avail. I've turned off my pop up blockers. Any suggestions??
(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any Bonjour entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Subject: Having troubles reinstalling iTunes?
Subject: Having troubles reinstalling iTunes.
My windows 7 crashed the other evening and I am having troubles reinstalling iTunes. I have tried to delete Bonjour, Quick Time. ITunes, etc, but to no avail. When I try to install 10.5.3 for Windows I get 3 information boxes before the installation wiz shuts down. They are as follows:
“The older version of Bonjour cannot be removed”.
“The older version Apple Software Update cannot be removed”.
“The older version of Quick Time cannot be removed”.
“The installation of Quick Time did not complete successfully. ITunes requires Quick Time”.
And finally, “ITunes installer interrupted”. “Finished”.
Any hints on how to install 10.5.3?
Thanks,
Brian BecknerDownload the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up").
In the list of programs that appears in CleanUp, select any Apple Software Update entries and click "Remove", as per the following screenshot:
Next, select any Bonjour entries and click "Remove", as per the following screenshot:
Next, select any QuickTime entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Windows vista, trouble reinstalling itunes
I had to remove itunes and am not trying to reinstall it. I have gone through my computer, uninstalled and deleted all the apps and components as recommended in 'itunes troubleshooting. Downloading the software is fine, the installation begins but the tells me that "a newer version of quicktime is already installed". Don't understand how I can have something newer than apple is offering on the website. Please help me solve this. I went to our local apple store and got told, they couldn't help because I have a window PC not a Mac!
Hi.
I need some help myself, I have installed iTunes after uninstalling it because once updated it no longer worked. However, when I go to the icon on desktop, there is a blue and yellow shield. Once I click on it, it say:
The Program can't start beause MediaToolbox.dll is missing from you computer. Try reinstalling the program to fix the problem. (I have already tryed)
Then after pressing ok another message apeares saying:
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)
If you can help me then please answer. Thank you -
I have a hp laptop and im having trouble reinstalling itunes
I just got this laptop from my mother n law and i have tried so many different ways to reinstall itunes to this laptop. the original itunes was outdated and wouldnt update, so does anyone have any suggestions as to how i can reinstall it to my laptop???
Hi Victoria,
Welcome to Apple Support Communities.
Take a look at the article linked below, it will walk you through completely removing the older version of iTunes from the laptop and then reinstalling iTunes.
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
-Jason -
TS1814 Having trouble reinstalling iTunes. help?
I was told to reinstall iTunes because during an upgrade, it said I was missing something.dll. Now I am trying to install iTunes and it says "service Apple mobile devise failed to start. Verify that you have sufficient priviliges to start system services."
I am not sure where to go to fix this. It gives me three options, abort, retry, or ignore.
Any suggestions.
ThanksClick here and follow the instructions.
(98786) -
Trouble reinstalling iTunes on windows 7
after deleting all relevant files and reinstalling iTunes cant open the program
Hi.
I need some help myself, I have installed iTunes after uninstalling it because once updated it no longer worked. However, when I go to the icon on desktop, there is a blue and yellow shield. Once I click on it, it say:
The Program can't start beause MediaToolbox.dll is missing from you computer. Try reinstalling the program to fix the problem. (I have already tryed)
Then after pressing ok another message apeares saying:
iTunes was not installed correctly. Please reinstall iTunes. Error 7 (windows error 126)
If you can help me then please answer. Thank you -
Having trouble reinstalling iTunes to Vista...
So I was having problems with certain components of iTunes working at first, so I completely removed iTunes (meaning deleted the folders and files, and deleted all of the other iTunes applications.) The problem is now when I attempt to reinstall it, it gets pretty far but then this little box pops up that says something along the lines of "Something went wrong with the download package. Please contact your service provider for more information." And then it will undo some of the things it said it was doing.
Then it will show me the final screen telling me that iTunes had finished installing. Here's the problem, everytime I try to open it now Windows Installer opens and it attempts to configure iTunes and then the window just stops and disappears. What's really frustrating is I tried to go into the iTunes folder and open up iTunes.exe and my computer told me I had to have administrator permission to access that folder. Despite the fact that I AM THE ADMINISTRATOR, it still told me I couldn't access it.
So I tried one last time to uninstall everything, but this time when I tried to delete the QuickTime folder it told me access was, yet again, denied and that I had to have administrator permission. And everytime I click the "continue" button it just does nothing and tells me I cannot access my QuickTime and iTunes folders. So I just went ahead and downloaded the program again, and I just had all the same problems. Windows Configure would open up and disappear as usual.
Excuse all of this explanation, but this is really frustrating for me.Hey JayDizzal,
Thanks for the question. I understand that you are experiencing issues installing iTunes for Windows. The following article outlines the error message you are receiving and a potential resolution:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Some Windows customers may experience installation issues while trying to install or open iTunes 11.1.4.
Symptoms may include:
"The program can't start because MSVCR80.dll is missing from your computer"
"iTunes was not installed correctly. Please reinstall iTunes. Error 7 (Windows Error 126)”
"Runtime Error: R6034 - An application has made an attempt to load the C runtime library incorrectly"
"Entry point not found: videoTracks@QTMovie@@QBE?AV?$Vector@V?$RefPtr@VQTTrack@@@***@@$0A@VCrashOnOverf low@@***@@XZ could not be located in the dynamic link library C:\Program Files(x86)\Common Files\Apple\Apple Application Support\WebKit.dll”
Resolution
Follow these steps to resolve the issue:
Check for .dll files
1. Go to C:\Program Files (x86)\iTunes and C:\Program Files\iTunes and look for .dll files.
2. If you find QTMovie.DLL, or any other .dll files, move them to the desktop.
3. Reboot your computer.
Note: Depending on your operating system, you may only have one of the listed paths.
Uninstall and reinstall iTunes
1. Uninstall iTunes and all of its related components.
2. Reboot your computer. If you can't uninstall a piece of Apple software, try using theMicrosoft Program Install and Uninstall Utility.
3. Re-download and reinstall iTunes 11.1.4.
Thanks,
Matt M. -
Trying to reinstall iTunes, get Apple Mobile Device failure to start-Verify sufficient privledges error. What do I need to do.
Hey CarleneS,
First, I would try the steps in here:
How to restart the Apple Mobile Device Service (AMDS) on Windows
http://support.apple.com/kb/TS1567
If you end up having to remove and reinstall iTunes, make sure you follow all of the steps in this link:
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
http://support.apple.com/kb/HT1923
This section contains information that might help your situation, as the order and manner which you uninstall has an effect on the outcome:
Use the Control Panel to uninstall iTunes and related software components in the following order and then restart your computer:
iTunes
Apple Software Update
Apple Mobile Device Support
Bonjour
Apple Application Support (iTunes 9 or later)
Important: Uninstalling these components in a different order, or only uninstalling some of these components may have unintended affects.
Let us know if following that article and uninstalling those components in that order helped the situation.
Welcome to Apple Support Communities!
Regards,
Delgadoh -
I having trouble reinstalling itunes. I have windows 7 and explorer 9. Keep getting as for as itunes installed and it will not finish installing Quick time.also, keep getting error message "could not find location %appdata%/. What does this mean?
http://www.apple.com/support/itunes/contact/
-
I am having trouble reinstalling itunes, I do have a pc with Quick times windows XP and I get error code 2330. I had uninstalled apple support file
That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
XP instructions in the following document: How to perform disk error checking in Windows XP
Vista instructions in the following document: Check your hard disk for errors
Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards? -
Having difficulty reinstalling itunes Error 7 (Windows error 1114)?
Having trouble reinstalling itunes: Error 7 (windows error 1114)
Hi JamieN57,
Welcome to the Support Communities!
The article below may be able to help you with this.
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
I hope this information helps ....
- Judy -
While having a perfectly running iTunes and all programs associated, I was notified of the iTunes 10.4 upgrade. After following typical directions, I have had nothing but trouble. First “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 5)” occurred. Following directions found at https://discussions.apple.com/message/15087646#15087646, I now get the following “iTunes.exe - System Error The program can't start because AVFoundationCF.dll is still missing from your computer. Try reinstalling the program to fix this problem.”, Along with “iTunesHelper was not installed correctly. Please reinstall iTunes. Error 7 (Windows error 126)” I am running Win 7 Ultimate 64 bit on HP TouchSmart tx2-1275dx. I was one week away from buying an iPad but not if this is what I have to deal with. Please help
I actually managed to resolve this on my own by downloading iTunes from the Apple website and reinstalling iTunes that way. Here's the link: http://www.apple.com/itunes/download/ That should fix your problem. Good luck!
-
I have reinstalled Itunes 10.4 .1 10. windows says drivers are not installed. I have followed all trouble shooting advice, fixes and updates for windows 7
I have reinstalled Itunes 10.4 .1 10. windows says drivers are not installed. I have followed all trouble shooting advice, fixes and updates for windows 7
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