Trouble renaming files/folders in Windows 7

We have a client who is experiencing the following problem. We have witnessed it ourselves but have yet to find a solution. It is happening to more than one user at the same location. The files in question are stored on a network share from a Windows 2012
R2 server. Any ideas? Thanks
When I am renaming a file in Windows Explorer and use the mouse to select a part of the current file name, Windows frequently will force a selection of the entire current file name rather than the part of the name I am trying to select.
When this occurs, I have to deselect the entire filename and try to select the segment of the filename I am trying to copy once again. Worse yet - it is not a consistent behavior, but when it does occur it typically takes 3 attempts before it will actually
let you select the segment you are after without selecting the rest of the name on you once again.
Even worse still, is that a similar behavior emerges when trying to select a part of a file that you want to either delete, or replace with text that is currently in the clipboard. You select the segment you mean to replace, and (6 times out of 10 I'd average)
the entire filename selects itself at the very instant you hit delete (or paste). This deletes the entire filename, rather than the portion you intended (or replaces it with your clipboard content, depending on if you hit delete or CTRL-V).

If you are running 11.0.0, there is a chance that updates to 11.0.2 will resolve your issue. As mentioned, the information we get from your post is not enough to say much more. The versions are useful and what you mean when you say it stopped working. That could mean so many things to us, we have no clue what might be the issue. In the meantime, try the updates if you have not done them. You might also go to Help>Repair (or Start>Control Panel>Programs & Preferences  and do a repair from there.

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    Message was edited by: Benson Shaw

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    HI and Welcome to Apple Discussions...
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    Message was edited by: Carolyn Samit

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