Trouble reseting older iPod on Windows Vista system

When trying to reset older iPod (Model M8976LL) from Mac to PC, was told that iPod "software update server could not be contacted". As I was connected to an active network, the only other thing mentioned was for me to check my network settings. What "settings" do I need? I am using a USB power connection cord.

See here: iTunes for Windows: iTunes cannot contact the iPhone, iPad, or iPod software update server
B-rock

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