Trouble restoring my iPod Shuffle (error 1418)

So this is my specification of my iPod:
http://support.apple.com/specs/ipod/iPod_shuffle.html
I have a machine of Windows Vista and it is a notebook.
My iPod worked absolutely well with my machine and my iTunes for some days.
About a month ago, there was a prompt talking about I need a Windows Update patch installed as removing iPod from a Vista machine eventually hurts the iPod.
I checked every detail with Microsoft.com, Apple.com as well as Google.com and decided to patch my OS with the given link.
However the installer said the update did not apply to my system.
"Ok, then, let's forget it", I thought and just forget about it.
Just for a few song syncs, I found that there is always some error for the iPod and I have to restore it to get it sync.
As well as there is some way to update my songs, I don't mind to do extra steps.
Then, yesterday, I tried the same thing.
Sync it, ok, can't, then, restore.
However, it comes out an error 1418.
Retry, the same.
Retry again and again, the same again and again.
Then, I started with Googling. And eventually tried to disconnect it and reconnect it when restoring, which is suggested by this site:
http://www.javatyger.com/2007/02/solution-to-ipods-evil-1418-error.html
Then, to Apple support.......
I tried the iPod Shuffle Restore Tool, sorry, not for Vista.
Then, I tried to use an old version of iPod updater to restore it, can't.
Now, I have the following symptoms:
1. iTunes, Windows explorer, actually everything in my machines can recognize the iPod.
2. iTunes cannot sync. the content.
3. iTunes cannot restore the iPod and gives error 1418 when trying to do so.
4. Windows explorer shows iPod in My Computer, clicking its property, it shows no memory space used nor free.
5. Cannot format the iPod as treating it like an external storage device. Using right-click->format gives no response while using "format I:" in cmd.exe gives "Error in IOCTL Call".
6. No trace of the iPod having any memory judging from its property and Disk Management.
I hope these information could help figuring out the solution and I will be very thankful with anyone's help.

I have had the same problem with 2 different ipods. I eventually was able to reset one (using the restore utility and Windows XP. When I got back to the main setup screen asking me to name my ipod, i left the autofill box checked. Then when itunes loaded i clicked autofill. Now I have ALL my songs on one ipod but cannot take any songs off it or change playlists.
If you haven't already, try this link http://docs.info.apple.com/article.html?artnum=304508 and go thru all the instructions on your XP machine, and see if you get to the same point I am at now. If you do, welcome to a whole new world of frustration!!! then maybe we can figure out what to do from there.
GOOD LUCK!!!

Similar Messages

IPod Shuffle Error 1418: discovering more, let's try new ways

I tried to fix my iPod without success, reading every single message of this board or in googgle... and I found a interesting thing: the iPod Shuffle has the same behaviour of a DAMAGED pen drive or memory stick. Let's not focus on iTunes7, iTunes6, restore it, update it, etc.. it won't work. Let's focus instead on HOW to force Windows to recognize that there is a 1GB disk inside the pen drive we are attaching. The goal then is to format it via an utility like "HP Format tool" or via "Command": afterwards I think it would be a game to restore it in iTunes. We can try also with utilities for pen drives data recovery, I don't know
And about the cause of the problem, I found it could be that the iPod Shuffle can fail when removed without clicking on "Secure Hardware Remove" in windows
Ok, I tried to pull out some ideas, only alltogether we can have success. Apple abandoned us, let's face this situation and let's try to recover this iPod Shuffle, cause I can't accept I have to trow it and buy a new player.
Thanks and good luck

OK guys, after one week without sleeping, searching every corner of the web and every corner of dedicate forum (this site,iPodLounge,etc...), I have to give up. These are my final conclusions (I am an electronic engineering student here in Italy, I love music, I talked to a lot of collegues and friends, I asked for others opinions: I can't say I'm an expert, but I know where I'm putting my hands)
1) I tried the iPod Shuffle in Windows XP, MAC OS X & Linux. The computer can recognize that an iPod Shuffle is attached, but it's impossible to read what's inside (I/O error). That means it's impossible to see the CAPACITY of the disk, it's impossible to FORMAT it (failure of commands like fdisk, chkdisk, format, mount, etc...) or to use disk utilities programs like HP Format Tool, Disk Utility in the Mac, Windows USB, etc... With Linux we have the information that the operating system can't read the iPod Shuffle first memory block. And in Windows in fact we have the message "insert a disk"
2) For this reason it's impossible to fully restore the iPod with Apple utilities, just because we can't write on the flash memory of the iPod. This explains the 1418 error in iTunes 7 and the errors on the previous versions of iPod Updater. As I said before, iTunes recognize that the iPod is attached because it recognizes the hardware (as we can see in the Control Panel), but it doesn't recognize its flash memory and says it's corrupted (as we "cannot see" in the Disk Manager)
3) The iPod Shuffle has the same behaviour of a traditional USB pen drive with a damaged flash memory
4) I can assume that iTunes 7 has stressed the iPod Shuffle "burning some sectors" of the memory, it's just not a coincidence. Other reasons may be plugging out the device without clicking on "Remove securely hardware" on Windows taskbar, after the installation of iTunes 7. Anyway we must remember that iTunes7 incorporated the old iPod Updater, a new "iPod data usage" system, and a new volume limiter... Find your own conclusion..
5) For newbies, remember that the iPod Firmware is ON the flash memory (that's why in 1GB models you saw only 990 MB free). If we can't restore the firmware, it means we can't restore the flash memory.
So, if your warranty has expired, I suggest 2 conclusions:
1) Open your iPod and try to replace the flash memory with a new one.
2) Take your iPod with you, go to the nearest Apple Center, and stick it in the right place you can find there....
Good luck to all of you and thanks for your attention!
PS: 2 years ago I bought an iPod shuffle in Singapore, only to found in Italy that the button was spoiled. The replacement served me till last week, when I had the idea to install iTunes 7.
But 4 years ago I bought a 20 GB Creative Nomad Jukebox 3. He's still here doing his job, and smiling to me when I need him. I used him even to djing in smoky and wet parties... and Creative is a Singapore brand...
Windows XP

Trouble Downloading The iPod Software, Error 1418, Error 1348

My iPod every so often crashes and erases my Music and Videos. Prompts me to "Connect to your computer Use iTunes to restore". I come home from school, I hope on my computer and connect the USB to my iPod open iTunes click the restore button, Ask me if im sure I want to restore and all that other stuff. After I clicked the second restore it tells me that it can't download the software from my iPod.

See: Error 1415/1417/1418/1428 when restoring any iPod using iTunes 7 or later.
Also, some people have had success trying the fix mentioned here.
Error 1418.

Keep getting error ipod shuffle "error

Keep getting error ipod shuffle "error # 1437" and get directed to apple page (that is no longer supported) to download a fix to restore ipod to factory settings. However, download is no longer available. BTW ipod is new and when put in sometimes windows ports do not seem to recognise. I am not very tech savy so please be kind

Hello there, BrisbanePeter.
The following Knowledge Base article offers up some great recommendatiosn for resetting your iPod Shuffle:
Resetting iPod shuffle
http://support.apple.com/kb/ht1655
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

How Can I restore my ipod shuffle to factory setting (without all the software updates)?

After updating my ipod shuffle, my car no longer recognize it. I cannot connect it to my car via usb. For the past few weeks I have been listen to only songs on the radio. I tried to restore it, but fond out that all it did was removed all my songs ect, but the update is still the most current version. Please someone, please help me. How can I restore my ipod shuffle to the original factory setting without all the update.

You may have the accessibility VoiceOver feature or another one turned on.
Triple click the home button and try going to Settings>General>Accessibility and turn VoiceOver off and any others off. You may have to use three fingers to scroll the screen to get there. If problems see the following for how to turn off via iTunes:
iPhone: Configuring accessibility features (including VoiceOver and Zoom)
Next try:
Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

I'm having trouble restoring my ipod. The software starts to download but it stops saying that there is a connection problem when there isn't. What can I do?

I'm having trouble restoring my ipod. The software starts to download but it stops saying that there is a connection problem when there isn't. What can I do?

Disable the computer's security software during the download and update.

How do you restore an ipod shuffle when it keeps saying that iTunes is not connected to the internet?

How do you restore an ipod shuffle when it keeps saying that iTunes is not connected to the internet?

I would try the router reset. That's sadly all I got.

TS3716 how do you restore an ipod shuffle (2nd) generation

how do you restore an ipod shuffle (2nd) generation

Connect the iPod to your computer and update via iTunes.
iTunes 10 for Windows: Update and restore software on iPod, iPhone, or iPad
A 1G iPod can go to iOS 3.1.3 that you get here:
Purchasing iOS 3.1 Software Update for iPod touch (1st generation)
A 2G to 4.2.1. Requires iTunes version 10.X. That requires a Mac with OSX 10.5.8 or later. With 1OSX 10.4.11 you can only go to iTunes 9.X which gets you as high as iOS 4.1
Identifying iPod models

My daughter restored her ipod in error, is there any way to get her library back?

My daughter restored her ipod in error, is there any way to get her library back?

It should all still be there in iTunes. Just reload the iPod from your iTunes library. Only the music on the iPod is gone, not the music in the library.
If she was synced with someone else's computer, then she will have to re-load from that computer.
If she bought music directly onto her iPod and never backed it up into iTunes (baaad idea), then she will have to contact Apple customer service for a one-time replacement on the purchases that she had on file.

HT201210 Having trouble restoring my ipod touch 4 gen. When i click restore i get an error message saying that " problem downloading software for the "ipod owner's ipod"

When i try to restore my ipod i recieve an error message saying that "problem downloading softwar for the ipod owner's ipod. error (-23) Please help i need to restore because my daughter somehow set a passcode lock on it and didnt know it and does not know passcode.

There was a problem downloading the software for the iPhone (or another iOS device)
See the steps below for error codes 3000-3999.
Errors 3000-3999 (3004, 3013, 3014, 3018, 3164, 3194, and so on): Error codes in the 3000 range generally mean that iTunes cannot contact the update server (gs.apple.com) on ports 80 or 443.
Update to the latest version of iTunes.
Verify the computer's date and time are accurate.
Check that your security or firewall software is not interfering with ports 80 or 443, or with the server gs.apple.com.
Follow Troubleshooting security software. Often, uninstalling third-party security software will resolve these errors.
An entry in your hosts file may be redirecting requests to gs.apple.com (see "Unable to contact the iOS software update server gs.apple.com" above).
Internet proxy settings can cause this issue. If you are using a proxy, try without using one.
Test restoring while connected to a known-good network.

TS1372 can't restore ipod shuffle error 1442

how xan i restart my ipod shuffle with unknown error occured 1442?

I FOUND OUT HOW TO FIX IT:
1) You need to make sure you back up your library so you can maintain your ID3 tags, ratings, and library settings. So follow the instructions located at: http://www.kadavy.net/blog/archive/2005/08/transferyouri.php
2) Uninstall iTunes completely
- After uninstalling, make sure that the following directories are erased:
C:\Documents and Settings\All Users\Application Data\Apple
C:\Documents and Settings\All Users\Application Data\Apple Computer
C:\Documents and Settings\All Users\Documents\My Music\iTunes
C:\Documents and Settings\YOURUSERNAME\Application Data\Apple
C:\Documents and Settings\YOURUSERNAME\Application Data\Apple Computer
C:\Documents and Settings\YOURUSERNAME\My Documents\My Music\iTunes
C:\Program Files\iTunes
- this will ensure that all the previously installed versions of iPod firmware updates are erased.
3) One other thing that I did, which I don't know if it helped. Was cleared my registry from previous iTunes installations, by
a. clicking start....run
b. typing 'regedit'
c. searching for strings that had "iTunes" in them and removing the ones under the folder "SOFTWARE" and NOT ANY OTHERS.
~be advised that the registry is very crucial to Windows interface and I am not liable for any damage done due to ignorance or neglect during this step
4) Empty Recycling Bin to get rid of everything
5) Re-install the latest versions of iTunes available at www.apple.com
6) Click File-->Import and then selecting your exported Library File (XML)
this will re-import all your settings and album ratings and ID3 tags
7) THEN VAIOLA! This fixed my error -48

HELP!!!! ipod unknown error 1418

Hi if any one could help me asap i would be very grateful… the problem is:
i have a ipod photo 20gb, i try to restore it from itunes 7 and half way of restore it show me this message "unknown error 1418".
After that i try to reset my ipod, it restart, show a apple logo than displays a folder icon with an exclamation point, and it keep repeat this process and i cant even shut it down.

One more voice! I did the whole uninstall thing with iTunes 7 and carefully removed every last vestige of Apple crap. When I reinstalled it, the restore progress bar took a lot longer to fail (like 5 min. compared to 15 sec. prior) but still snubbed the 1418 error at me.
Since this is an HP shuffle, Apple won't even give me the time of day, even though it is a shuffle, just like any other, but it has an HP graphic on the back. The HP support people (in Bangalore?) so far have not been much help. Oh, the Apple technical arrogance....

Cant restore my ipod shuffle

Hi all,
I have a first generation shuffle. Completely random thing happened as it just froze one morning. I hadn't updated any software on either the shuffle or my PC at work. The battery was charged so i knew that wasnt it. Basically the LED light on the from flickered from orange to green and back again.
Next step was trying to restore it, but when i tried that i got the following message:
"ipod could not be restored. An unknown error occurred (1418)."
Anyone else had similar problems??
Cheers!

ok i basically answered my own question! i went to the following page and hey presto everything is back to normal.
http://docs.info.apple.com/article.html?artnum=305204
hope this helps.

IPod Shuffle Error (-48) : Windows Vista

Hoping someone can help with my predicament here:
I have Windows Vista Ultimate and the most recent version of iTunes. I bought the shuffle new about 2-3 months ago. When I connect my shuffle it always gives me the error in the screenshot below and prompts me to format the device as well. It will also do this each time a song changes if I am listening to the songs on the iPod through iTunes. When transferring songs to the iPod it prompts me with these pop-ups for each song that is loaded.
I have tried to search for that error code and have not had any luck. Has anyone run into this issue before.
All software is up-to-date: Windows/iTunes/Shuffle Firmware
Thanks for any feedback!
Here is a screenshot of the errors:
http://www.drunet.org/images/iPod-Shuffle-Error48.png

Hi, I would suggest you to try Temporarily changing the Time Zone setting and then Open the latest version of iTunes and Restore your iPod. After successfully restoring your iPod, change the Time Zone back to your normal setting.
Hope this works.

60GB iPod and Error 1418

A week or so ago, I was updating my iPod when I was told there was a writing error, and the update stopped. Since then, my iPod has not worked. I've tried to reset and restore it to no avail - when I try to restore it (at which point iTunes states that the player is corrupted and must be restored,) it begins but then pauses and stops, quoting error 1418. I've downloaded iTunes 7 to use the most recent software to no avail, and when I check the iPod diagnostic, it states that it failed to connect to the iPod (in spite of the fact that it can detect it enough to begin a restore).
I have tried to uninstall and reinstall iTunes, but that similarly has had no effect. I have several times now left it untouched for several days to fully discharge, only to find that when I plug it into the mains I get the "folder" error icon, and there is no charging icon afterwards. When I connect it to the computer, it has the disk mode style "do not disconnect" instead of its normal font and style. The battery was replaced two or three months ago by an authorised Apple Service agent, and has worked perfectly until this.
I have also followed any advice I could find on the message boards (including the oft-referred Ebon Cairn's post for the fifth generation iPod), but find myself stuck. If anyone can help shed some light on this, I would very much appreciate it.

Thank you for the speedy response. I tried to format the player - while capacity came up as 55.8GB. there was no information under the dropdowns for "file system", "Allocation Unit Size" or "Volume Label". I pressed start, only for nothing to happen - after several minutes I closed the box, and I am then told that the drive cannot be formatted (this however could be down to my computer being a many-years old piece of crap).
Beyond trying to format it on another computer, is there anything else you could suggest, or would you think I have a dead iPod on my hands?

Trouble restoring my iPod Shuffle (error 1418)

Similar Messages

Maybe you are looking for