Trouble scanning

My HP Deskjet 3070A is connected correctly to my computer via WiFi, and is printing ok.
However when I try and scan from the computer, I click on the printer icon, but the only options then available are - set preferences, see what's printing and customize your printer. I do not get any scanning options.
When I try and scan from the printer window, I receive a message saying computer not found, but I am able to print from the computer.

Dudley-van,
So I can get a better understanding of your situation could you take a screen shot of what you are seeing when you click on the printer icon on your desktop and attach it to this thread.
I was an HP employee
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@hbarnabae
‎Thank you for using HP Support Forum. I have brought your issue to the appropriate team within HP. They will likely request information from you in order to look up your case details or product serial number. Please look for a private message from an identified HP contact. Additionally, keep in mind not to publicly post ( serial numbers and case details).
If you are unfamiliar with the Forum's private messaging please click here to learn more.
Thank you,
Omar
I Work for HP

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Regards.
BH
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Hp photosmart premium C309g-m - trouble scanning

I have an hp photosmart Premium C309g-m - printer states scan saved but can't figure out how to print it

Hello NancyDonohue,
Welcome to the HP Forums!
I understand when you scan a document to your computer, you would like a option to print. I will do my best to assist you! Please reference the Photosmart Premium C309G Manual here. The manual doesn't state you can perform this feature. It does states you can scan to, then reprint a photo.
Sorry for the inconvenience.
I worked on behalf of HP.

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Hi Barefoot_Boho,
I would like to help you be able to scan and locate your scans. What printer do you have? How Do I Find My Model Number or Product Number?
While I wait to hear back form you, please complete the steps below. This may resolve the issue with no further action required;
Reset Printing System
Click the Apple icon (   ), and then click System Preferences.
In the Hardware section, click Print & Fax/Scan. The Print & Fax/Scan dialog box opens.
Right-click (or  Ctrl  +click) in the left panel, and then click Reset printing system…
Click OKto confirm the reset.
Type the correct Name and Password.
Click OK to reset the printing system. The Print & Fax dialog box shows no printer selected
Note: This will remove all printers in the print and Fax/Scan, any printer removed can be re-added later by clicking the plus (+) symbol.
Repair Disk Permissions
On the Dock, click Applications, and then click Utilities.
Double-clickDisk Utility.
Highlight your hard drive/partition on the left (by default this is "Macintosh HD").
Click the Repair Disk Permissions button at the bottom of the window.
Open System Prefrences again, Print & Fax/Scan, and click the little plus symbol. When you add the printer, please ensure you are using the HP driver, not the AirPrint driver.
Select Add other Printer or Scanner
Select the printer you are adding and next to 'Use' you can the printer driver
Click the Apple icon, and check for Apple Software Updates. After the updates complete, or if there are no updates, please restart the computer and the printer.
After both devices are on again, please try scanning.
Please let me know if this resolves the issue or if you require further assistance.
Please click the Thumbs up icon below to thank me for responding.
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Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
Sunshyn2005 - I work on behalf of HP

Troubles scanning with HP Officejet 7210

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Anyone have any suggestions?

Hi,
HP Printer scans in portrait direction and format. So the only way is scan then rotate to Landscape using hp scan application or any third party application manually.
Thanks for using hp printer, Have a Happy Printing.
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Please mark the post that solves your problem as "Accepted Solution"
(Although I am employed by HP, I am speaking for myself and not for HP)

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Yes I did! And by accident.
Assuming you're using Photostudio 6. Once you Acquire and prescan your slides, click on the icon all the way to the left on the menu bar (under where it says ScanGear). This button "Switches On / Off the thumbnails view mode" After you click that just select your photo and the outline will start "crawling" around the image then drag it to the dimensions you need! Good luck and happy scanning!

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Trouble scanning using Photosmart 6520

I am trying to scan to email but it keeps saying there was a problem connecting to the server.
I have made sure my wireless is working, and that it is connected on the printer but it still will not scan to email but it has plenty of times before and I cannot figure out what to do to get it working.
Can you please help.

Hello chrissy_p90,
Welcome to the HP Support Forums!
Sorry to hear about the recent issue when trying to Scan to Email, I would like to offer a few suggestions that may help.
Check for updates on the printer, Getting the Latest Firmware and Product Updates.
Power off the printer and ensure the power cord is connected to a wall out let.
Next you want to power reset the router. If it has a power button press that, if not, remove the power cord. Wait 60 seconds and then allow it to power back up. Once router is fully on, power up the printer.
Test the Scan to Email, if it works there is no need to continue. If it doesn't, try the next suggestion.
Refer to this Thread answered by a colleague of mine happytohelp01 : Efax 7510 still won't work after turning off/on ePrint several times. Follow the steps to setup a Manual I.P and DNS for the printer over the network. The steps will be the same, if not very similar for your printer as the one in the above post.
Try to Scan to Email once done, if still unable to Scan to Email, continue below.
Go back to the above Thread, rather than using the DNS suggested try this set; Primary DNS Server : 209.244.0.3 & Secondary DNS Server : 209.244.0.4.
Try to Scan to Email, if the feature is still not working you will need to call HP's Cloud Support team. If you live in the USA/Canada, 1-855-785-2777. If you live outside the USA/Canada, click HERE to find the Technical Support number for your country/region.
I hope this has helped, if it has, please let me know what step helped.
Cheers.
JERENDS
I work on behalf of HP
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.
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