Trouble sending and recieving! HELP!
I have a prepaid phone and I can't send or receive texts from one person. it's really irritating and I need to know how to fix it. My bills are paid, and they don't expire til the 9th. I can send and receive from other people, why not this person? They aren't blocked, and i'm not blocked on her phone. Someone please help.
Hi brileycarr93,
I understand your concerns. It must be frustrating not being able to send text messages to a friend. If you are unable to send text messages to only a specific number but you are able to send text messages to every one else, then the issue must be with that specific number.
I had addressed your concerns on a different post; however I was not aware from your other post that you had prepay service. I only have access to post paid accounts and I am not able to offer to look at your account provisioning. Please contact our prepay customer service for further assistance by dialing *611 on your wireless device or at 888-294-6804.
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