Trouble sending mail to a group

HI, I set up a new group in my mail program and when I try to send it an error comes up saying "This message could not be delivered and will remain in your Outbox until it can be delivered.
Sending the message content to the server failed."
I believe I have all my settings correct since I can send and receive mail to individuals with no problem. Does anyone know why I can't send an email to a group?
Thanks

Beth,
Welcome to the Discussions.
Are you using 10.3.9, as your system info reports?
A likely explanation is that you have one or more addresses, where there is a comma that is delimiting an address in a problematic way. This would most often happen, if in front of the email address, the names were listed as Howell, Beth<[email protected]>. In such a case "Howell" is stranded by the comma, and first treated as an address, all by itself, but then this is recognized as an invalid form, and sending it not attempted with any of the other, valid, addresses. Proof your list, very carefully, for this.
This is different from a failure due to obsolete address.
However, other problems can arise from the number of recipients, and the SMTP you are using. How many recipients are in the group?
Ernie

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