Trouble Setting up Email

I am having trouble setting up my email account on both my Mac and my ipad.  Both will receive emails but neither will connect to the server to send.  My Incoming Server and Outgoing Server is the same.  I have this email account set up on my PC Microsoft Exchange and have no problems.  I am not sure what I am doing wrong but both the Mac and ipad is having the same problem.  I have deleted the mail accounts and retried several times.  Help please.

You need to contact your school's IT department or whichever dept. is responsible for setting up email accounts for students to get the required account setup information in order to access the account with an email client and not webmail.
You are currently accesssing the account via webmail using a browser and you need the account settings required for accessing the account with an email client - be sure to use this term.
You need the following:
Account Type: POP or IMAP
Incoming mail server
User name format - usually the portion of your email address in front of the @ sign only but sometimes it is your entire email address depending on the email account provider.
Password - this you already know.
Outgoing Mail Server or SMTP server and is the SMTP server authenticated just as the incoming mail server. Server Port for the SMTP server - 25 is the default for SMTP servers but it might be 587.
Is SSL (Secure Sockets Layer) supported and/or required for the incoming and outgoing mail server.

Similar Messages

  • Anyone else having trouble setting up email?

    Hi
    Anyone had trouble setting up email on their iphones and found a solution?  I have been trying to add via microsoft exchange and I cant veryify my account? I dont know where to go from here as the set up intructions dont seem to add any problem pages.
    Thanks
    J

    Ask your employer's IT professionals what the exchange settings are for your phone.

  • Having trouble setting up email accounts in the mail app?

    Hi Apple community,
         I am having trouble setting up my email accounts with the osX mail application. I have two accounts, an outlook and my college email through google. When I try to add the outlook account the prompt says that it cannot connect to the server and when I try my college mail i get the following prompt.
    "Trying to log in to the Exchange server “autodiscover-s.outlook.com” failed. Make sure the email address and password you entered are correct, then click Continue."
    Please note that my college account is run by gmail and ends in murraystate.edu
    Thanks, Will.

    Hey will,
    okay for your college email. Heres what you do.
    Try adding your email and wait for the message to come up
    Trying to log in to the Exchange server “autodiscover-s.outlook.com” failed. Make sure the email address and password you entered are correct, then click Continue."
    Once it does, you will notice 2 extra boxes One says username and the other password. You will notice that the username will not have @murraystate.edu
    Add this and continue and this should now be added as an email account and should be able to receive emails as normal.
    For your outlook emails, I would recommend using the following article to set it up. It is fairly straightforward.
    http://howto.cnet.com/8301-11310_39-57602775-285/how-to-set-up-mac-mail-to-use-i map-for-outlook.com/
    Hope that helps.

  • I'm having trouble setting up email on my new Lucid

    I'm having trouble setting up 2 of my email accounts on my new Lucid phone for some reason. I go through the setup wizard process, but the phone can't connect with either my Hotmail or my Yahoomail accounts, and I get the message "Getting Token failed". What does this mean, and what can I do to correct this? Does the phone have to be in 4G to connect to email accounts?

        Mam129, I rely on email to stay connected with family and friends so I know how important it is to be able view them on my phone. But don’t worry because I’m here to help.
    Are you still unable to set up your email? A fix for the issue has recently been implemented. Please try setting up the email again and keep me posted if you have any issues.
    John B
    Follow us on Twitter @VZWSupport.

  • Trouble setting up email on iPad 2. Now everytime i select Mail in settings it exits Settings

    Troub;e setting up email on ipad 2. It keeps exiting Mail in settings everytime i select it?

    Try rebooting the phone.

  • Having trouble setting up email account on wifes iphone

    My wife just got an iphone 4s and I have been unsuccessful in setting up her email account on the phone. I went through the step by step procedures. When I submit it always gives me a wrong user id or password message. I even went into the system and reset the password. Her email is a sub-account of mine. The email worked fine on her Samsung II, but now I can't get it to operate on the iphone. 

    I was having the exact same issue.  It was driving me crazy.  Just as a fluke, I tried logging in to my wife's account on the verizon.net website to se if I had a bad password or something.  As soon as I logged in on my computer, her account verified & installed on her iphone.  I have no idea why, but it worked.

  • Trouble setting up email on iphone 3GS

    I'm trying to connect my school email account with my iphone so that I'll know when I get new emails. So far I've been unsuccessful. This is what I've done so far:
    Settings->mail,contacts,calendars->add account->
    Then first I clicked microsoft exchange, and filled in the info but nothing happened.
    After that didn't work I clicked 'Other' after clicking add account and filled in the info there but again nothing happened and the account was not added.
    My school email says Microsoft Exchange in the address bar but at the top of the page it says Microsoft Office Outlook Web Access. Here is a link:
    https://cas.uno.edu/owa/auth/logon.aspx?url=https://cas.uno.edu/owa/&reason=0
    I have no idea if I should choose Microsoft exchange or Other when trying to add an account or what to put as the outgoing/ingoing mail server.
    I don't know if any of this makes any sense but if it does I'd really appreciate any help anyone can offer.

    I have a similar problem with my son's school email on his 3GS. His school has given him limited instructions.
    All they say is:
    You must connect with a secure connection or SSL to access GEM.
    Active Sync Devices: iPhone, Droid, Windows Mobile, Palm, etc
    * gem.jsu.edu (select secure port 443)
    and they advise if we still have problems, to contact our provider.
    I assume that the gem.jsu.edu is for incoming, but not sure if it should be IMAP or POP. What is the outgoing? Is it the same? Is it the outgoing that should be port 443?

  • Having problems setting up email

    Having trouble setting up email account on my iPad any ideas

    Hi Patricia1946,
    Thanks for using Apple Support Communities.
    For more information on this, take a look at this article:
    iOS: Setting up an email account
    http://support.apple.com/kb/ht4810
    For troubleshooting on this, take a look at this article:
    Setting up and troubleshooting Mail
    http://www.apple.com/support/ipad/assistant/mail/
    Hope this helps,
    Mario

  • Setting up email on my blackberry

    Hi there,
    I'm having trouble setting up email on my blackberry, when i use the set up wizard it wants a code from a central server. can anyone explain this to me please?
    Also the PIN -  what is it? and whats it for?
    Cheers
    Solved!
    Go to Solution.

    MJVaughan wrote:
    I'm with orange and have got a 500mb per month allowance at the minute.
    Scroll up -- already answered.... THE BlackBerry Data Plan.
    1. If any post helps you please click the below the post(s) that helped you.
    2. Please resolve your thread by marking the post "Solution?" which solved it for you!
    3. Install free BlackBerry Protect today for backups of contacts and data.
    4. Guide to Unlocking your BlackBerry & Unlock Codes
    Join our BBM Channels (Beta)
    BlackBerry Support Forums Channel
    PIN: C0001B7B4   Display/Scan Bar Code
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    PIN: C0005A9AA   Display/Scan Bar Code

  • I am having trouble setting up an email account on my new ipad

    I am having trouble setting up a new email account on my ipad
    that I got today can anyone help me?

    Have a look here  >  http://www.apple.com/support/ipad/mail/

  • HT201320 I have an email account through yahoo. I am having trouble setting it upon my iPhone and can't receive or send emails!!!! I contacted Rogers and they said I need to find out the host name of the incoming server, in other words yahoos host name. H

    I have an email account through yahoo. I am having trouble setting it upon my iPhone and can't receive or send emails!!!! I contacted Rogers and they said I need to find out the host name of the incoming server, in other words yahoos host name. Help!!

    Yahoo's servers are notoriously unreliable. Use the "Yahoo" account type when setting it up. If it doesn't work, and you are positive the credentials are correct, wait a while and try again.
    While you're waiting, set up a free gmail or iCloud email account.

  • I am having trouble setting up my email. Accounts are set up but I cannot send or receive.

    i am having trouble setting up my email accounts. The accounts have been validated, but I still cannot send or receive. Help!!!!!!!!!!!

    I am having the same issue but only with AOL. I deleted the account and am trying to set it up again without any luck. I've been trying to get it to work all day. I called AOL and Apple. No suggestions beyond what I already tried. 
    If you have any ideas what to do, I would love to hear them. 
    Yes, I am connected to the Internet. 

  • I am having trouble setting up my tesco email account on my ipad3 - help?

    I use a tesco email account which I view through outlook on my PC but I am having trouble setting this up on my iPad

    You need to first set up a new account with the information provided by your university. They should supply you with an email address and you should be able to provide your own password. They should also provide you with the name of the incoming mail server to use as well as the name of the outgoing mail server. They should let you know whether to set up the account as an IMAP account or a POP account (with the servers to match).
    If you already have all this information at hand, setting up the email account should be fairly easy. What have you tried thus far?

  • HT201320 i'm having trouble setting up an outlook email account on my i phone 5, can anyone help

    i'm having trouble setting up an outlook email account on my i phone 5, can anyone help

    Outlook is an e-mail client that runs on PCs and Macs. It is NOT an account type.
    Who is your email provider?

  • Trouble setting email account (webmail) Nokia E71

    Hello,
    I just bought my NOKIA E71 and I am having trouble setting up my email account. I am using webmail. But I don't know what's the server name?
    webmail.rball.com is the address when I login...
    What should I do?
    Thanks for help!

    I did that they said the incoming and outgoing server name is:
    webmail.rball.com
    Which I thought it was but my Nokia doesnt seem to accept it.
    This is the order it comes in:
    "add email"
    "add password"
    "Username" It automatically copies my email adress
    Then it wants me to choose between POP3 or IMAP4?
    If I choose POP3:
    "Server for Incoming email"
    Then "security"
    SSL/TLS
    Start TLS
    nothing
    Server for outgoing email
    Then "security"
    SSL/TLS
    Start TLS
    nothing
    and then port 453 or something?
    It's crazy hard
    When I try to open the email it doesn't work!
    Please help!

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