Trouble setting up personal email on my new Bold 9700

Hi
I have just bought my first ever BB - Bold 9700 for personal use. I cannot set up my email account - as it keeps coming up with "Your device had a problem connecting to the server"
Please can someone help!

Hi and Welcome to the Forums!
Since you didn't tell us exactly what you are doing, we cannot tell where in the process that message comes up. For instance, I cannot tell if you selected Enterprise or Personal email when you made the attempt...indeed, I cannot tell if your BB even presented you the option for Personal email.
Please advise with more details.
Thanks!
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If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Trouble setting up personal email on my new Bold 9700

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