Trouble shoot opening attachments in gmail

cannot open documents which come as attachments in gmail

On the web site or using an e-mail program? What e-mail program? What version of the OS are you using?

Similar Messages

  • Computer shuts down when opening attachments from Gmail in Chrome

    Hi everyone,
    I've been having an issue when downloading file attachments from Gmail--namely image files, though I haven't tried anything else. My computer keeps shutting down!
    I'm running OSX Lion on a Macbook Pro with 2.66 GHz Intel Core i7 and 4 GB 1067 MHz DDR3.
    The issues have persisted for several weeks now, following my upgrade to Lion. Could you offer any advice?
    Regards,
    Jim

    It seems that this is the good old "I think it's 64bit" error. It tries to install 64bit components on your 32bit system. This specifically comes down to some DLLs on your system being missing or the wrong version, possibly even a hardware driver returning some false info (processor controlelr etc.) I'd check Windows Update and verify the SP2 is installed correctly. Also make sure your MSVC 2008 runtime and possibly .NET 1.1 are isntalled correctly. Verify in your device manager that the CPU is detected correctly and Windows isn't running in some sort of compatibility mode. if there came a specific set of drivers with your motehrboard, installing them alone might fix a lot of things, as then you actualyl may also see Windows Update install some components for the first time that may be missing currently...
    Mylenium

  • Troubles with opening attachments when user have restristed priviledge to run executable code only from ProgramFiles and Windows folders.

    I try to restrict users from executing any potentialy dangerous files. So according to Windows policies I set. Users can run any application from Program Files, Program Files (x86), Windows and all users' desktop folder. Users have no permission to write anything in this folders. When user duble clicks for example *.doc document on his desktop - document opens with MS Word just fine. But when user try to open this document from e-mail attachment directly (selecting open with MS Word, instead of saving) - he sees an error - "This action is restricted by local policy. Ask your system administrator." (not exact text).
    So I want, users able to open attachments from Thunderbird automatically, but not able to run any application or link, except Program Files, Program Files (x86), Windows and all users' desktop folder. How can I get this result?
    Thanks in advance.
    Serious Diman.
    P.S. Sorry for my bad english. It's not my native language.

    Thanks for answering.
    I found out what was happening.
    This strange "bug" affects several computers with Windows 7 Ultimate in my case.
    When you create SRP (software restriction policies) it creates two default rules for running programs: windows folder and Program Files folder. Manually I add "C:\Program Files (x86)" in unrestricted locations. BUT Windows and Program Files folder linked in default rules not directly, but through registry keys. And this part seems tricky. You CAN run executables from Program Files. You CAN run executables from Program Files (x86). But if Thunderbird or Firefox try to run MSword, or excel or writer for opening *.doc or *.odt or some other downloaded file - running from Program Files blocked by SRP.
    So to resolve this problem you just need to replace rules for undirect paths like %HKLM/software/microsoft/windows ... etc% with direct ones, such as "C:/Windows" and "C:/Program Files/". After this all works fine. Attachments and downloaded files opens automatically without problems.

  • Can't open attachments In gmail

    gmail attachment is .jpg and will not display photo.

    Are you getting an error?  Did you try LONG PRESSING on the email or pressing the Menu button to see if you have that option when you open the email?  (I don't use GMAIL, but that's how it works for YAHOO mail).

  • Attachments in gmail

    Does anyone know why I can't open attachments in gmail?  I tried IE, FF, and Chrome and cleaned cache, etc.

    You're welcome.

  • When I open itunes and try to go to store it does not open trouble shooting sayes I am not connected to internet. I am connected...

    When I open itunes the store will not open nor will it let me sign in trouble shooting says I am not connected to internet ... I am connected.

    This is the appropriate behavior.. Most email programs (browsers too) store attachments (or files) in a cache area. You then need to do a save as to more them to a different location. The plug-in is finding the pdf in the location determined by the email program, so that is the last place the plug-in used. It doesn’t have a different location to use.

  • When I try and launch Firefox, I get this error message A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help?

    When I try and launch Firefox, I get this error message >A copy of Firefox is already open. Only one copy of Firefox can be open at a time." and have tried all of the trouble shooting tips, can you help? I thought if I were to completely uninstall and re install it might help, but I cannot seem to find instructions to do this....

    See [[Firefox is already running but is not responding]], the image shown in that article is the Windows equivalent of the error message that you are receiving, but the information relates to the Mac.

  • After updating to Firefox 4, it will not open. I end the Firefox processes in Task Manager per trouble shooting procedures; still not working. Removed and re-installed. No go.

    Can I revert to an older version? I tried all your published trouble shooting procedures to no avail to get Firefox 4 to open. When I try to run it, there is a process running in the Task Manager but no task or program actually opens.
    I never had any problems with previous versions.

    There are various causes for this error, see [[Firefox is already running but is not responding]] for details.

  • My tabs are not opening automatically whenever I open up firefox on my macbook pro. Tried all the trouble shooting suggestions on Firefox Help site, but to no avail. Help.

    I have been pinning websites as App Tabs on my mac book pro. However, whenever I exit firefox and reopen it next time, my tabs will be gone (even though I had pinned it and did not close it out). I tried all the trouble shooting suggestions on configuring the preferences but to no avail. Any suggestions on what my problem is?

    well mine is remembering history but this happens even when im in the middle of something and a tab will open that's blank!! really really drives me nuts!! and the remember isn't the problem it does this after awhile, could it be faster fox browser add-on? or another add-on that's making it do it?
    HELP!

  • PS Elements 10 suddenly incompatible with Windows 7. Cannot open. Windows 7 not even an option on the incompatibility trouble shooter.

    Adobe tech people. How do i get the PS version I have been happily using to open again Suddenly it will not open and W7 is not even listed as an OS when I run the compatability trouble shooter. Is this Adobe's way of making me another version? VERY ANGRY.

    I had the same problem with my Satellite A505-S6005.  I keep everything on external drives/remote backup and ISO my installations because of problems with the CD/DVD on my previous laptop, so I thought turning this off would be handy.  Unfortunately, it also turned off virtual drives.  Unlike you, I had an error code 52.
    The upper/lower filters is what finally worked for me, but I had uninstalled the Eco Utility just prior to that, thinking that is where the power setting was initiated.  I'd had an icon in my tray indicating that ODD power was off but with no option to turn it back on.  Removing Eco removed that icon, but still no drive until I did the regedit.  Do you have this utility?  From what I've seen, the Protege has Easy Guard, which seems similar to Eco.  Maybe a conflict exists with that?

  • I am unable to open attachments (Word Documents, Excel file, Adobe) from my Gmail with Firefox.

    I am unable to open attachments (Word Documents, Excel file, Adobe) from my Gmail with Firefox. My computer freezes when I try to open the (email attachment) file. Task Manager says "not responding".
    You can respond to [email protected]

    You may first want to look into Safari's "Installed Plugins" section within the browser. This is (usually) found under the Safari Help header in the top of a browser. I say usually, because I don't use Safari often and mine is an older version. They handle applications and plugins like most others, to a point.
    I see in Safari Installed Plugins that mine would use
    application/pdf
    Acrobat Portable Document Format
    Acrobat Reader & reader plugin v9.5.5 for web browsers
    (in Safari 5.x, where I looked into this)
    While I use FireFox, SeaMonkey (Mozilla) and others, where I can choose in preferences the helper applications to open from the browser, Safari has different methods; so if you can change this in the preferences or settings of Safari in a later version I am not certain.
    You could see what the defaults are by using Safari help menu to open the Installed plugins, and maybe find out what happend to Adobe reader plugin. Could be it was 'sandboxed' in a later OS X and needs to be installed differently to be accepted as safe.
    It is easier to set how a file type is handled once it is inside the computer and not held in the browser; by file type in general or specific to each single document. I do both, and seldom let an a browser do these things due to security considerations. I download and open them, only then if I feel they are safe.
    Sorry to not have a specific answer for that anomaly.
    Good luck & happy computing!

  • I can't open any attachments on gmail, does anyone have any suggestions as to how to fix?

    I can't seem to open up any attachments in gmail.   Does anyone have any suggestions as to how to fix?   Thank you

    Hello Jim,
    Thank you for providing the details of the issue you are experiencing with opening attachments in Mail on your iPad.
    I recommend following these steps for an issue like this (you can skip 4 because it does not relate to the issue you are experiencing and any other steps you may have taken):
    If a single application is not responding or stops responding when it opens, you can force it to close.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on),reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more about restoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    You can find the full article here:
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    If you get to step 5, I recommend backing up your iPad before performing the restore:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    http://support.apple.com/kb/HT1766
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • TS1702 My garage band app has crashed & keeps returning to the main screen when I try to open it... I've tried most of the trouble shooting options with the exception of re-installing the app, because I fear I will lose a number of recent projects I have

    My garage band app has crashed & keeps returning to the main screen when I try to open it... I've tried most of the trouble shooting chart (no updates available, tried restarting app, restarted device) all I have left is to re-install the app... My main fear is that if I do this I will lose a load of recent projects that are saved to the app that I've spent the last few days creating... Help...

    I have tried all those things I even updated the software to the new iOS system and it still did fix my problem.
    What happened is that my garage band looks like it will open then it shuts down.
    I have lot of important things on my garage band and I'm afraid that if I uninstall it deleting it then reinstalling it all my work on it will be gone and I can't have that happen.
    Everyday I am hoping that when i go to open the app that is will work but it doesn't it gets ready to turn on then it shuts off , the app doesn't even open all the way and turns off.
    I really hope I don't have to erase it.
    It'll say it's ,lading my songs then it shuts down .
    If I waited for the App Store to come up with an update for garage band should I wait till then to update my app so it doesn't get damaged . I don't want to erase it and all my data get erased . I figured if I wait for an update then my garage band will reset itself but won't delete my data. I'm not sure if that will help. Is there anything you or anyone else might know that can help me with this matter ?
    Thank you
    Simachyahi

  • I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens.  I  trouble shoot it and it says incompatible application.

    I cannot get my Acrobat Pro to open. I already uninstalled it and re installed it. But still does not open. The program pops to ask for permission to open the program, but it never actually opens.  I  trouble shoot it and it says incompatible application.

    It sounds like an issue of trying to run XI on VISTA. That combination does not work. Info on both the Acrobat full version (including sub-version) and OS would help. It might also be an issue of running 11.0.0 on a system that needs the updates to work.

  • I have been trying to open itunes that has already been installed. But, the thing is it never opens and when i do right click and trouble shoot also, it doesnt open. I dont whats wrong with itunes and my comp is 64 bit windows 7. Can somebody please help

    I have been trying to open itunes that has already been installed. But, the thing is it never opens and when i do right click and trouble shoot also, it doesnt open. I dont whats wrong with itunes and my comp is 64 bit windows 7. Can somebody please help

    no its 64 bit version of itunes. Can you please help me. I am not able to sync my iphone.

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