Trouble shooting: an order lost

morning,
someone called me he found an order lost in ECC.  I check PIP,(SXMB_MONI, WE02, SMQR), then I didn't find any error for this order , but I found that file in  archive folder.
I loged in ECP, (SXI_monitor,smqr), and I didn't find any error,too. 
So, please tell me what I will do next?
Many thanks.

Hi,
Get the order number and get the idoc number for that idoc and the time when it send out. Then go to sxmb_moni and try to find at the same time for the same order. You need to search manually. If you have trex installed then payload based search is available, else you need to search manually untill unless you write some abap program for this.
Now get the idoc and see whether it processed or not. Then go to message monitoring and see the status of it. Now you said you have in archive folder, do you mean after picking the file it is in archive or while writing the file you are writing the file in archive folder also.
If it is during file pickup, you are archiving it doesnot mean the file processed successfully. First the message monitoring for errors and then start debugging from there.
Regards,
---Satish

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  • G5b varied problems hard to trouble shoot

    I have a dual 1.8 GHz Power PC G5 made in 2003. I have always had various problems with it. About a year ago the power supply went, and the computer sat dead until last week when I had a new one put in (I live in Tokyo and this cost me ¥50,000 or about $500.00. Since then the fans rev up (I think it's fans and not the HD) which they have done since I bought this machine, and system log shows "Oct 1 01:20:41 cavalier-duanes-Computer kernel[0]: Fan failure!" over and over again (every second, and this is a new one), but the fans are working. In addition, twice (since I got it back) it has just suddenly shut down. Will not restart until I unplug it for about 10 seconds. One of the times it restarted in "unix mode" for some reason. These are the latest problems.
    I use a lot of different macs and operating systems as I have a small business and use everything from old blueberry imacs running 10.2 to new macboo ks running 10.5 (and many machines in between). I know a some about trouble shooting macs,but I am stumped.
    Over the years this G5 has froze many times, froze and showed a semi-transparent black screen in several languages telling me some major error has occured, froze and fans go wild, volume goes to silent and slider control won't respond and I've lost all data twice and had to completely reinstall OS. These are the things I can remember. There have been more. The problems are so varied I have no idea what to do. Any ideas on what may be the underlying cause.
    By the way it has passed hardware tests in the past (haven't done one recently, but the problems are not new). I've zapped and zapped the pram, done fsck many a time, and run disk utility up the whazoo. Would be thankful for any help.

    Hi Duane,
    A "[0]: Fan failure!" appears to be a power supply fan failure, only. Is the repair still under warranty?
    A hard drive crash will cause data loss/corruption. This is due to damaged sectors on the disk, caused by a sudden loss of power, unconditioned power or just age. When this occurs, the drive is on its way out and it is best to replace the HD before a total failure.
    Install a new disk along with the defective one, install the OS and immediately migrate all of your data, including User Accounts, using Migration Assistant. You should be up and running in no-time.
    Regards

  • I had a 1 TB Drive that was connected as a back up, but it is no longer recognized by the mac.  How may I trouble shoot to reconnect?

    how do I trouble shoot this?

    emanwine wrote:
    Got it to connect and it is my back up. ...
    Good News.
    If this is your only Backup would suggest getting a New EHD and creating another one... Preferably a Clone if you don't already have one.
    http://www.bombich.com/
    Can never have too many Backups...

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    I uploded the new itunes software and now my ipod touch is not getting reconized in my itunes. I went through all the trouble shooting support from apple. But I do have a avast antivirus on my computer i wonder if that is what is holding it up

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    I can not dowload the new updated software for my Ipod touch 4G. When i do I get an error message that says Network connection has timed out. I have done the trouble shooting steps. Downloaded the latest version of Itunes, and checked network connection

    Disabling the computer's antivirus and firewall during the download and update usually resolves the timeout error.

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    I can't log into my iTunes account on my iPhone 5s. I logged out a few days ago to trouble shoot because I was trying to redeem some iTunes cards but when i pressed redeem nothing happened. I then tried to log back in immediately afterwards. I was unable to do so. After clicking "sign in" at the bottom of the apps main page, it brought up another menu where I clicked "Choose existing Apple ID". After pressing this the menu disappeared and nothing happened. I tried this multiple times and received the same result each time. I tried the other available option of creating a new AP ID to log in with and that one worked perfectly fine. I am clueless as to why the log in for me is either not able to load or just completely blocking me from getting back into my iTunes account on my phone. Not only can I not listen to the music I currently have, but I cannot log in to purchase the new music that I wanted to with my unused iTunes gift cards

    I have the same problem too and tried alot of things like time zone , restarting or changing DNS of wifi connection to 8.8.8.8 still nothing happens .. !!
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