Trouble signing in

I recently had to reboot my computer, and re-install all the programs. I re-installed photoshop elements 12 on my PC and when I tried to use it, it told me that I needed to register my product within 7 days or I wouldn't be able to use it. I know I registered it months ago when I first got photoshop. Now it won't let me sign in or get onto the program at all. Does anyone know a solution to this problem? I already tried asking someone with the customer care chat, but I was sent here. Is there something I can do to regain access to my photoshop?

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There are dozens of possibilities, with the proper one being determined by the error message you are presented with when you try. But, from merely "cant log in with BBID", there is no way to guess usefully. Please provide the exact and complete error message so that we can provide you with useful guidance.
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