Trouble signing into Business Catalyst

Hi,
I can't sign into my Business Catalyst account since this afternoon. I got so confused that I asked them to send me a password reminder, but if I click on that link I can enter a new password and confirm it, but it won't change it. It just goes away. So I changed my Adobe-Id password and tried it again. Same thing. I have Business Catalyst only since yesterday and created a couple of new Email addresses one of which I used for my Adobe-Id. Now I'm not sure if I have to use the old Email address with Business Catalyst or the new one and the old or new password. Anyway I tried all combinations and it just won't work. Hope you can help me with this issue. Thanks very much.

Hi,
The error message is: ERROR: Either your username, password or both are incorrect ERROR: 1.
The username is [email protected]
I was on the chat with someone this afternoon and they couldn’t fix it. They even gave me a new password to try, but it still doesn’t work. I have changed the AdobeId yesterday as I have created a new Email address in Catalyst and so I don’t have to use my gmail one anymore. It works fine with all other logins, just not Business Catalyst. No matter which combination I try. The one from the chat couldn’t resolve the problem and said she’s going to pass it onto a higher level of support, but I haven’t heard of them yet unless it is you.
Von: Aishvarya Raj Rastogi [email protected]
Gesendet: 10 February 2014 18:52
An: Planetvista
Betreff: Trouble signing into Business Catalyst
Re: Trouble signing into Business Catalyst
created by Aishvarya Raj Rastogi <http://forums.adobe.com/people/aishvarya+rastogi>  in Business Catalyst - View the full discussion <http://forums.adobe.com/message/6106274#6106274

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