Trouble signing into iTunes

I Keep getting a timed out message. How can I get help please
many thanks

Try the following:
1. Turn router off for 30 seconds and on again
2. Reset iPad; hold the Sleep and Home button down until you see the Apple Logo

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I'm having trouble signing into iTunes. I just bought the new iPad and I'm putting in my age and the year I was born, (Im 18) and It's saying that im not old enough. Do I have to be older to have an Apple Id?

I just bought the new iPad and I'm putting in my age and the year I was born, (Im 18) and It's saying that im not old enough. Do I have to be older to have an Apple Id?

carolinechx wrote:
i know the description may be a little bit too confusing
Mostly because you are not using any capital letters or paragraph returns and your post is difficult to read.

Cant sign into iTunes with VPP manager email address

Is anyone else having difficulty signing into iTunes with their Apple VPP account manager email address? I work as an IT contractor for a number of schools and in the past have set up VPP so that paid and free apps can be distributed via an MDM solution. Recently, the process by which we do this isn't working any more. Apple have admitted in emails that they have changed the way that VPP accounts are set up on their end and that during the transition some accounts were processed incorrectly (causing a lot of headaches and confusion). In one instance, we set up the VPP manager account using a distribution list email address of .*******. later, we enabled two step verification and provisioned the facilitator account. but when we sent to sign into the iTunes store with the management accounts email address, we got the error message: "this email is associated with he VPP program". We have told apple about this who replied with a frustrating tautology: "our records indicate that that address is associated with the VPP program, so you will have to use another email address to sign into iTunes." Trouble is, for the purposes of information management, we cant just sign into iTunes with any old email address, we have to use one provisioned by the education department, and they wont provision another email address for this.. Also, we have screenshots which demonstrate that it is possible to sign into iTunes with the program manager account at other schools, so what has changed? If this keeps up, I will have no choice but to recommend to all schools in future that they not go with Apple because their account provision system is not maintained at a professional level. The fact that they are so slow moving on this makes me look bad and the lack of documentation is inexcusable given the massive profits they have been posting. I will campaign vehemently against the use of apple in education unless this situation changes for the better. Already one school on our books have had an absolute gut-full of and have sold off the 60 iPads they purchased in favor of Android tablets with custom ROMS. What is the solution and why is there no phone number for Apple VPP in Australia?
<Edited by Host>

I know this post is over a year old. We setup our VPP account in Feb last year. It's very frustrating.
This is what I wrote to Apple.
This whole system *****!!!!
Seriously. I sign up under the old system and now we have to go through more doors to get in than a gold refinery.
You honestly think your product is worth this much pain. Get real!!!
I work at a school as THE ONLY IT Support Officer. I setup a generic user account for VPP under the old system so that the account was not tied to my name just in case I left or someone else had to take over the role. Now we cant use that account to manage the VPP account. We have to create other admin accounts. Trouble is, most of us already have our personal emails attached to iTunes accounts, AND YOUR SYSTEM WON'T LET US USE THESE ACCOUNTS TO BE ADMINS FOR OUR VPP ACCOUNT BECAUSE THEY ARE ALREADY ATTACHED TO AN ITUNES ACCOUNT!!!!!!!!!!!!!!!!!!!!!
Now I'm home and I can't remember my logon password and cant recall my recovery key because it's all back at work on a system I cant access until 2 weeks from now when the school holidays are over.
Well done Apple, you managed to make Microsoft look good!
The generic email account we setup is a distribution list account for the purposes of adding and removing people as needed. Apples change now means that we have to create more email accounts. I won't be doing that any time soon, I already have 5 and not about to create moer.
I too will not be recommending that schools go with Apple products. They are a consumer product, not an enterprise product. The promise you the world and all you get is pain.

My apple ID and password, recognized through out the Cloud, is not being recognized in the itunes store. I am signed into itunes.When I want to change something in my account, the sign in prompt comes up and doesn't recognize my PW

My apple ID and password, recognized through out the Cloud, is not being recognized in the itunes store. I am signed into itunes.When I want to change something in my account, the sign in prompt comes up and doesn't recognize my PW

Solved the problem. I had to allow cookies for safari and it run - as here: Re: itunes keeps asking for my apple id password. it's NOT entered incorrectly.

I bought a movie from itunes and it will not play. gives me a prompt to sign into itunes to play, but am already logged in?

I had to wipe and re install Itunes on my mac minni. When I bought the hobbit, it will not play. I get a prompt to sign into Itunes and the movie will not play. I am logged into Itunes and still no luck?

I am having the same trouble

I signed into itunes today and my entire library was gone with the exception of an album that I recently purchased. Where is my music and how can I get it back?

Please help!

Signed into iTunes where?
Gone form where? iPod? ITunes library on computer?
You can redownload iTunes purchases by:

I had an iTunes account on an old computer with over 300 songs and I now have a MacBook Pro and when i signed into iTunes all the songs I had before were gone. How can I get my old songs back?

I had an iTunes account on an old computer with over 300 songs then when I updated my computer to the MacBook Pro it deleted all my songs when I signed into iTunes. Is there a way I can get those songs back?

Did you put the songs on the new computer?
You should copy everything from your old computer or your backup copy of your old computer to your new one.

I have a new computer. i signed into itunes but my music isn't there. How do i get all my music off my old iphone to the new computer

I have a new computer. i signed into itunes but my music isn't there. How do i get all my music off my old iphone to the new computer so i can put all the music on my new one.
The guy at att told me that icloud would sync everything i had in my notes, calendar, and text messages to my new phone, but it only synced some of my notes, none of my messages, or calendar info.

Your music will only be where you put it. It will not magically appear on a new computer.
Copy everything from your old computer or your backup copy of your old computer to your new one.
If for some reason you cannot do this, then you can transfer itunes purchases from an iphone: Without syncing - File>Transfer Purchases
You can also redownload itunes purchases from icloud in some countires:
Downloading past purchases from the App Store, iBookstore, and iTunes Store

I have an ipad I used with a computer which's now broken. I bought a new Macbook Pro and signed into iTunes with my usual Apple id and pw. I connected my ipad to the new Macbook but it won't back up my photos or Apps from the ipad to the new macbook. Help

I have an ipad I used with a computer which's now broken. I bought a new Macbook Pro and signed into iTunes with my usual Apple id and pw. I connected my ipad to the new Macbook but it won't back up my photos or Apps from the ipad to the new macbook. Help

What do you mean " back up my photos or Apps"?
The photo sync is one way - computer to ipad.
You can transfer itunes purchases. Without syncing: File>Transfer Purchases
Copy everything from your backup copy of your old computer to your new one.

TS3297 I cant sign into itunes on my phone or my computer. I keep getting unexpected error 5002? any theorys

pretty much what I said above, everytime i try to sign into itunes i get an error message 5002 and I am not sure what to do to resolve it

I've got the same problem right now. I have an old Apple ID that my whole family was using (of course that one works fine) but I want to sign in with my personal iCloud ID and it does the same thing that you described. Any answers?
Note: doesnt work in iTunes or the App Store from my Macbook Pro or my iPhone, but does work when I sign in to the Apple ID page in my browser.

I can't sign into itunes, I get no error message.

I can't sign into itunes, I get no error message. Anyone have any ideas. I've reinstalled it and nothing seems to work..

Many thanks.
With those symptoms, I'd try the following document:
Apple software on Windows: May see performance issues and blank iTunes Store
(If there's a SpeedBit LSP showing up in Autoruns, it's usually best to just uninstall your SpeedBit Video Accelerator.)

Can't sign into itunes with "unknown error (-50)" prompting

can't sign into itunes with "unknown error (-50)" prompting

Hi vagsmailbox,
I apologize, I'm a bit unclear about the exact nature of your issue. If you are talking about signing into the iTunes Store, you may find the following articles helpful:
Apple Support: Can't connect to the iTunes Store
http://support.apple.com/kb/ts1368
iTunes Store: "Error (-50)" when downloading purchased content
http://support.apple.com/kb/ts1583
Regards,
- Brenden

I'm signed into iTunes but says cannot connect to iTunes at this time. I can play online server games but not update or DL new apps

I guess to be more specific. I'm signed into iTunes, I can play my usual games,online included. What it won't allow me to do now is update or download new apps. Just says waiting and never goes. I shut the iPad down and restart it, and a message will pop up saying all the game names cannot update at this time , blah blah blah.... What's going on and how do I fix this?

The Complete Guide to Using the iTunes Store
http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
Can't connect to the iTunes Store
http://support.apple.com/kb/TS1368
iTunes: Advanced iTunes Store troubleshooting
http://support.apple.com/kb/TS3297
 Cheers, Tom

I can't remember the answers to my secret questions when signing into itunes

I Cannot remember my answers to the secret questions when signing into iTunes to purchase. How do I fix this?

Hey Moo1972,
Thanks for the question. If you are having issues with the security questions associated with your Apple ID, follow these steps:
If you forgot the answers to your Apple ID security questions
http://support.apple.com/kb/HT6170
Reset your security questions
1. Go to My Apple ID (appleid.apple.com).
2. Select “Manage your Apple ID” and sign in.
3. Select “Password and Security” on the left side of the page.
4. If you have only one security question, you can change the question and answer now.
5. If you have more than one security question:
          - Select “Send reset security info email to [your rescue email address].” If you don't see this link or don't have access to your rescue address, contact Apple Support as described in the next section.
          - Your rescue address will receive a reset email from Apple. Follow its instructions to reset your security questions and set up new questions and answers. Didn't receive the email?
After resetting your security questions, consider turning on two-step verification. With two-step verification, you don't need security questions to secure your account or verify your identity.
If you can't reset your security questions
Contact Apple Support in either of these circumstances:
          - You don't see the link to send a reset email, which means you don't have a rescue address.
          - You see the link to send a reset email, but you don't have access to email at the rescue address.
A temporary support PIN isn't usually required, but Apple may ask you to generate a PIN if your identity needs to be verified.
Thanks,
Matt M.

Signing into iTunes

Why can't I sign into iTunes with my Apple ID ?

Are you developer ? If you are can you access this site : https://itunesconnect.apple.com ? If not then there is a 'contact us' link at the top bottom of this page for developer support : https://developer.apple.com/support/

Trouble signing into iTunes

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