Trouble syncing iPhone 4s with iTunes (sync won't start)
When I plug my iPhone 4s into my computer, both my computer and iTunes recognize it and nothing seems out of the ordinary until I try and sync the phone with iTunes. After pushing the sync button, the top of itunes says "Syncing iPhone (step 1 of 7)", and under that "waiting for sync to start", but after a minute or so a pop up box appears that says the sync could not be completed because it failed to start. I've tried all my USB ports, multiple cables, both my phone and itunes are completely up to date. Any idea what could cause this problem?
Is 10.6.6 the current 10.6 version?
If not, update to the current version.
http://support.apple.com/kb/TS1591?viewlocale=en_US
Update to the latest version of iTunes and Install software updates on your Mac.
If no change after that, try reinstalling the Apple Mobile Device Service.
http://support.apple.com/kb/ht1747
Similar Messages
-
Trouble synching iphone 3 with itunes
Hey, I just got a new macbook pro a few weeks ago and I've just tried to synch my iphone up with itunes like i did with my old laptop but itunes dosn't seem to pick up the device. Just wondering what I can do to try and fix it?
ThanksDo you have a backup of your iPhone on your old laptop? If you have or in case you dont need your data and settings on your iPhone so much you can try to reset all the data from your iPhone. Everytime I faced problems like that I've done so and my mac had no problems finding the freshly restored iPhone.
-
Syncing iPhone 4 with itunes won't accurately show my correct memory usage
I'me syncying my iPhone 4 with iTunes 10.1 and even though i unchecked to synce any photos and my camera roll on my phone only has 4 pics taken from my phone the memory usage bar at the bottom of iTunes still says i have 2.5GB of photos on my phone. can someone help get iTunes to accurately display my memory usage?
Hi having the same problem here but know one sems to answer for your help, i am having over 1 gig of music extra showing on itunes and apps about 700mb extra than what i have actually got. Hope someone can help us
-
Erratic syncing on iPhone 5s with iTunes 11
I am going crazy trying to sync my iPhone 5s with iTunes 11.1.3.8. There is plenty of space as my iPhone is 64gb with apparantly 36.5gb available. Approx. 15.4gb of this is currently taken up by music, but it should be far more. I don't know if it is an iTunes problem or an iPhone problem - or both!
I've always added music to my iPhone manually by dragging folders on to the device in iTunes (with "manually manage music" ticked in the settings). This never used to cause any problems, and I prefer it to having all my music choices in iTunes as I have different devices with different capacity etc.
Since using my new iPhone, syncing is going wrong every time in strange and unpredictable ways:
1. Not all the music will sync, seemingly at random.
Some albums have the grey circle next to them and won't add whether I delete and re-add or not
Some albums had the grey circle but synced when I deleted and re-added (these are the same type of files and from the same source as the ones that still don't sync)
Some music suddenly shows up with the ! symbol and won't sync, for no reason - sometimes this is even a random selection of tracks on the same album stored in the same location.
Some music appears in iTunes as though it is on the device, but doesn't show in the iPhone e.g. out of dozens of Bowie songs only 2 show up on the phone
The last time I synced I added an audiobook of short stories, with each story as a track. When I went to listen to it this morning, around two thirds of the tracks had randomly disappeared. After syncing they seem to be back, but I have no idea why they vanished last time and if it will happen again.
Sometimes after syncing a whole playlist will have gone blank in the iPhone i.e. tracks aren't there, but when I connect to iTunes the playlist appears as it should be. Syncing sometimes fixes this, but might then empty another playlist...
2. I manually set compilation albums to "sort by album artist" e.g. changing my short stories audiobook to show under Artists as "Short Stories" rather than each author as an album with 1 track. At random, when I am looking through artists on my iPhone I notice that one or two albums have ungrouped, even though I didn't touch any settings in between.
3. When I'm connected to iTunes the usage bar at the bottom seems to fluctuate randomly sometimes. Currently, having just synced, it shows 15.4gb audio with 36.44gb free. Ok now I added 1 album which is 92.5mb and synced - just that one chance.. Usage bar now reads 21.76gb audio with 30.08gb free. Now I'm adding a 173mb folder of 2 albums and syncing. Usage bar now reads 15.51gb with 36.16gb free. Somehow after adding 3 albums and not changing anything else, I end up with more space than before??
I'm at a loss as to why iTunes/my iPhone is behaving so erratically. Perhaps the above are seperate, unrelated problems, but I'm writing them all here in case they are all linked to one problem.
I have tried syncing using the original cable and over wifi. Have also rebooted the phone and restarted, to no avail.
Please help me with some suggestions of what is going on and how to fix it? Let me know if you need any more info.Hit there tayls22,
It sounds as if you are having some issues with your ability to create a backup in iTunes of your iPhone, which prevents you from completing the sync process. I have an article for you that can help you troubleshoot this issue further, and it can be found below:
If you can't back up or restore your iPhone, iPad, or iPod using iTunes - Apple Support
http://support.apple.com/en-us/HT203271
Thanks for using the Apple Support Communities. Have a good one!
-Braden -
Syncing iphone 6 with iTunes inconsistency
I am having difficulties in syncing my iphone 6 with iTunes. I have all selections made press apply and then it rushes through steps 1 to 5 and removes my selection randomly deleting music and videos from my phone. Anyone else having issues.
When the media on the device won't update as expected during a sync the method that usually works is this:
Export the contents of the camera roll. (You should do this routinely anyway.)
Backup the device, unless you have a recent backup that you would prefer to restore.
Restore as a new device. (The general restore process doesn't seem to clear things out before reloading, so there can be issues with missing artwork or incorrect capacity calculations.)
Restore the chosen backup.
In some cases it might pay to use the recovery mode method given in HT201263: If you can't update or restore your iPhone, iPad, or iPod touch at step 3 to ensure that a device has been completely reset before reloading your content.
tt2 -
I get an error message when I sync my iPhone 5 with iTunes on my Windows 7 Samsung laptop. I recently backed up all of my data using Samsung Recovery Solution 5 to an external hard drive so that I could restore my laptop. I put all of my data back on the restored laptop and reinstalled iTunes. After the error message that says that certain items could not be found and the "sync" is finished I go back to my music in iTunes and there are exclamation marks next to many songs. I follow some instructions regarding the Edit - Preferences - Advanced settings and the exclamation marks go away until I try to sync my phone again. Then I get the same error message and the exclamation marks return. I have uninstalled and reinstalled iTunes and the same thing happens again. I am about to schedule an appointment with the Genius Bar but would like to avoid that if possible. Thank you in advance for any help.
Hello Courtney,
Thank you for the details of the issue you are experiencing when syncing your music to your iPhone. It sounds like iTunes is not able to locate the original file for the song to transfer it to your device. I recommend reviewing the following articles to locate you music files on your computer:
iTunes: Finding lost media and downloads
http://support.apple.com/kb/ts1408
Where are my iTunes files located?
http://support.apple.com/kb/ht1391
Thank you for using Apple Support Communities.
Best,
Sheila M. -
How can I sync my iphone 3gs with iTunes?
How can sync My iPhone 3Gs with iTunes? My phone is activated, but not in service. It's connected to my computer and I have downloaded iTUNES onto my PC?
Please use the confidential forums created for this purpose:
iOS 5 beta -
Every time I sync my iPhone 4 with iTunes the number of my custom ring tones change. I have 7 custom ring tones listed. The first time it will load 1 of the ring tones and the next time it will load 3, The next time it will be back to 1. If I have assigned one of the custom ring tones and it does not get loaded it goes back to the ring tone that came with the phone. The last time itunes gave me 4 of the 7 so I have not tried to sync it again. I am using iTunes 10 (10.4.10), and windows 7.
Has anyone else had this problem??
Any ideas to what I need to do??Have you ever had all 7 of them synced before? Are these ringtones you made yourself? Is there a chance they could exceed 30 seconds in length? Is there a chance you have moved the original file location on the computer? May need the answers to a couple more questions to try and determine an answer.
-
I have had my Iphone 5 for a little while now and today I connected it to Itunes to download a movie to my phone. I thought I had to restore the phone so I restored it back to my iphone 4. I deleted all the new ringtones I just bought and I lost all photos and notes I had on my iphone 5. Is there a way to unsync?? Is there a way to recover what I lost. I downloaded wondershare but I can't recover from an Iphone 5 and I hadn't synced the iphone 5 with itunes until today but again i restored it back to iphone 4 data.
It can not do that all by itself.
When you plugged it in, iTunes said 'Oh goody! You got a new phone! Would you like to make it just like your old phone?'...
You explicitly said 'Yes'.
You can't undo that.
No backup of the current state of the new phone was made. It was wiped and the last backup of your old phone was restored to it.
Anything you had on the new phone is gone. -
ERROR MESSAGES WHILE SYNCING IPHONE 3GS WITH ITUNES 11.0.1
ERROR MESSAGES WHILE SYNCING IPHONE 3GS WITH ITUNES 11.0.1
I just upgraded to iTunes 11.0.1 and although my music, podcast and apps sync with my iPhone 3GS (Version 4.1), iCal and Address Book doesn't! I get the following error messages:
After clicking OK, another dialog box appears that states:
Also, iSync has this to say:
Until the upgrade, I had no problems syncing my iPhone 3GS with iTunes!
How can I correct this new issue?
Thank you very much in advance,
David Sampson.Mmmmmm how strange.... have just closed and reopened and problem seems to have cleared.....
-
i am unable to sync my new iphone 4 with itunes.i am unable to see in the device tab, i am unable to sync my new iphone 4 with itunes.i am unable to see in the device tab
Hello Zuhaib,
Sorry to hear that your iPhone is currently not recognized by iTunes. I found an article with steps you can take when you experience an issue like this. I wasn't sure whether you were using a Windows or Mac computer, so I included the respective articles for each:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Cannot update OSX version 10.6.8 on my mac in order to sync iphone 5s with itunes
I cannot update OSX version 10.6.8 on my mac in order to sync iphone 5s with itunes, I am currently running 10.5.8 which appears not to support iphone 5s, i have available space on my mac but cannot seem to install. What am i doing wrong, what do i need to do ?
Choose About this Mac from the Apple menu and check the processor.
If it's a PowerPC Mac, it's already running the newest OS it can.
If it's an Intel Mac, click here, install the DVD, and run Software Update twice.
If you upgrade the OS, back up the computer first.
(107244) -
When I sync my iPhone 6 with iTunes I get a message on my phone that "One item could not sync. See iTunes for more information." How do I find out what item would not sync?
Hello lenmin,
Thanks for using Apple Support Communities.
To help resolve this issue where you're repeatedly prompted to authorize with your Apple ID in iTunes when syncing, please follow the directions in the article below.
iTunes: Missing folder or incorrect permissions may prevent authorization - Apple Support
Have a great weekend,
Alex H. -
I can not sync my Iphone 4s with Itunes. I get a "required file can not be found" error. I went the apple stroe yesterday and they said a file may be corrupt. I have uninstalled and re-installed Itunes so it is up to date. ANy thoughts?
Anybody?
-
Since few days I'm not able to sync my iPhone 5 with iTunes, what should I have to do?
Since few days I'm not able to sync my iPhone 5 with iTunes, what should I have to do?
No error message and nothing is happening.
But whenever I connect my phone iTunes is not detecting my iPhone.
But it works in old laptop which have old version of iTunes.
Presently I use Windows 8 OS and iTunes Version 11.1.4 -
I am unable to sync my all iphone application with itunes..
I am unable to sync my all iphone application with itunes..
are they missing, or are you out of space?
Maybe you are looking for
-
I am getting an error when my field workers return filled in forms - they come back to me blank.
-
Hi all, As per the client requirement I have to add some columns to the table control in the standard Tcode CO12 (Collective Entry of Confirmations). Is there any way to add columns. Thanks in Advance
-
Where is the table-field short description store in ?
Hi all , Has someone can tell me where can i find the field short description in the database ? Or maybe this informations are only stored in the kernel files ? Any suggestion are welcome . Best Regrards, Carlos
-
Error Code 2755 and hang-up at "Registering Modules"
So a few days ago I decided to download iTunes 7, and everything in the installation seemed to be going fine until it stopped for about half an hour at "Registering Modules: iPodUpdaterExt.dll". I cancelled the installation, but iTunes worked anyway,
-
After upgrading to Mountain Lion, quite often, and when I run flash facebook games, PC freezes and restarts... Any ideas??? Had no problems before with previous OS...