Trouble syncing ipod touch on ipod end of things

I am trying to sync my iPod to my computer. The computer recognized the iPod. The iPod says "sync will resume when [computer] is available." Computer says, "sync failed to start."

- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Reboot the computer
- Try another USB port
- Try another cable

Similar Messages

  • Trouble syncing iPod after initial connection

    We just purchased a 5th gen iPod, and we're having some trouble getting it to sync with our Mac mini Core Duo. When we connect it via the included USB cable, it will appear on the desktop, trigger iTunes to start up, and perform a sync. However, the problem arises if we try to manually sync the iPod again after that first sync. When I go into iTunes and right click on the iPod and select "Update iPod", iTunes hangs for a minute with no indication that the iPod is syncing. If I try to right click on the iPod and select "Options", I am able to choose different options, but after clicking "OK", iTunes hangs for a minute and then reports "Preferences were not safed for the iPod "xxxxxx" because it could not be found." Basically, it seems like after that first sync, the iPod disconnects and will not reconnect.
    Additional notes:
    * I have tried the "Five R's", although the "Reinstall" part did not work - when I tried to run the iTunes installer, it told me there was "nothing to install". Presumably because I already have the latest version of everything.
    * I did put the iPod into diagnostic mode, and it passed all tests successfully.
    * Even when the iPod fails to sync, it does continue to charge... so it appears that the connection is at least working somewhat.
    * If I set the iPod into Disk Mode, it seems to work fine. However, to do this, I either have to use the key combination to force it into Disk Mode, or REALLY QUICKLY set up the options to do so while it is performing its initial sync after being connected. As I said before, after the initial sync happens, and the iPod disconnects, I can't save any of the options.
    * When I connect my 4th Gen iPod via the 5th Gen iPod's USB cable, it exhibits the exact same symptoms as the 5th Gen iPod. That leads me to believe the problem is not in the iPod itself, but possibly in the cable, the mini's USB port, or in the software. I have tried plugging in to all four USB ports on the mini with the same results. The 4th Gen iPod works fine when plugged in via FireWire. And of course the 5th Gen doesn't support FireWire, so I can't try that.
    Any suggestions?
    Mac mini Core Duo   Mac OS X (10.4.6)   2gb RAM

    You're not alone. I have the exact same problem as
    you. I had a 3G iPod before and it worked perfectly.
    I'm glad to hear that someone else is having this problem. I'm totally baffled as to what the issue could be. I'm going to list every place I think there could possibly be a problem, and any steps I've taken to rule it out:
    1. Hardware problem inside the 5th gen iPod.
    - I have run all of the self-diagnostics, and they passed with flying colors. The iPod plays back music, photos, and video just fine. Also, I have the same problem with the 4th gen iPod, when it is hooked up via USB2. The 4th gen works fine when hooked up via FireWire.
    - Conclusion: not the problem.
    2. Hardware problem with my USB cable.
    - I took my iPod to the Apple Store and hooked it up using their USB cable, and experienced the same problem. Also, the iPod charges normally in any case, and it syncs over my USB cable just fine if it's in disk mode.
    - Conclusion: not the problem.
    3. Hardware problem with a USB port on my Mac mini.
    - As noted in #2, I took my iPod to the Apple Store and hooked it up to one of their Mac minis, and it had the same problem. Also, I plugged the iPod into all of the ports on my Mac mini and got the same results with all of them. All of my other peripherals work fine on all of the USB ports (printer, card reader, camera, mouse, keyboard).
    - Conclusion: not the problem.
    4. Hardware problem on my Mac mini other than the USB port.
    - As noted in #3, I had the same problem when I hooked my iPod up to the Mac mini in the Apple Store. Also, I have run the Apple Hardware Diagnostics CD on my Mac mini and it did not come up with any problems.
    - Conclusion: not the problem.
    5. Problem with the iTunes software on my Mac mini.
    - As noted earlier, I experienced the same problem when hooking up with the Apple Store's Mac mini. Also, my 4th gen iPod works just fine when connected via FireWire.
    - Conclusion: not the problem.
    6. Problem with the Mac OS X software on my Mac mini.
    - As noted earlier, I had the same problem on the Apple Store's mini.
    - Conclusion: not the problem.
    7. Problem with the Firmware on my iPod.
    - I had updated my iPod to firmware 1.1.1, but even after downgrading it to 1.1, I had the same problem. And I'm having the problem on my 4th Gen iPod when it is hooked up via USB, and it has a totally different firmware.
    - Conclusion: not the problem.
    8. Problem with the iTunes music library on my Mac mini.
    - I reset the iPod using the iPod Updater, wiping out all of its data. I then created a fresh user on Mac OS X, logged in to it, and connected the iPod. That user had no iTunes library at all, so other than the preferences, no data was being synced to the iPod, and I STILL had the same issue.
    - Conclusion: not the problem.
    Ok, so all of those are not the problem. So what could the problem be? Well, let's try a few theories:
    Theory A. This is a problem that affects all Mac mini Core Duo users who are syncing iPods over USB2.
    - If this was true, wouldn't we be hearing a lot more complaints? I suppose if most of the users had their iPods set to disk mode, then they would never notice the problem.
    Theory B. Um... I don't have any other theories.
    I've thought about taking the iPod back and swapping it for a new unit, but based on all of the troubleshooting I've done, I don't see how that could make any difference, since I'm experiencing the same problem with my 4th gen iPod.
    Anyone want to take a stab at it?
    Mac mini Core Duo Mac OS X (10.4.6) 2gb RAM

  • Trouble syncing iPod Classic

    I got this message:  "The iPod cannot be synced because it cannot be read from or written to."  What can I do next?

    Hey bjcondit,
    Here is an article that seems to describe your issue and will help you troubleshoot:
    'Disk cannot be read from or written to' when syncing iPod or 'Firmware update failure' error when updating or restoring iPod
    http://support.apple.com/kb/HT1207
    Thanks for coming to the Apple Support Communities!
    Regards,
    Braden

  • Trouble Syncing Ipod Touch 2G?

    My daughter has had an Ipod Touch 2G for quite some time now. I sync it with Itunes every few months. I tried during Christmas however the computer is not recognizing it. On the Itunes webpage, it appears that it is now compatable with iOS 4.3.3, and iPod touch (3rd generation or later)-I need to double check the OS but it meets either of these requirements.
    If this is becoming a dinosaur, can someone tell me if I can go back to a previous version of Itunes or if I can upgrade her software?

    Your only way is if you have the version that was compatible on your computer such as in the recycle bin/trash or in a computer file backup. In that case delete the current version that is in your iTunes App library and replace it with the older version. Then sync.
    Also see:
    Recover Older Versions of iPhone Apps After Updating — Apple News, Tips and Reviews
    Many developers when they updated their apps to support iOS 5 and 6 dropped compatibility for iOS 4.2.1 and earlier.

  • Trouble syncing iPod Touch

    I tried to sync our ipod Touch to the computer again today.  I hadn't done so since just after it was purchased.  Halfway through the backup, it reported an "unknown error".  However, the hashed bar at the top of itunes continued.    I tried to wait it out, but decided it wasn't going anywhere, so hit the "eject" icon.  It told me it was syncing, and was I sure.  I hit yes, waited a bit, and then pulled the USB cable out of the computer.  itunes wouldn't respond to a shutdown command, so I had to force it down.  Now the ipod won't load all the apps it has, and when I sync now, it tells me I can either set it up as a new device, or restore from backup.  The backup is from before any apps were loaded, so therefore I would have to re-do that.  The options are not defined well.  I believe my choices are as follows:
    1)  Restore, thus reverting the ipod to the last time it successfully synced with the computer.
    2)  Set up as new device, thus keeping the information on the ipod that is there now.
    Is that correct, or will #2 do something different?
    Thanks in advance,
    Mark    

    You said:
    1)  Restore, thus reverting the ipod to the last time it successfully synced with the computer.
    2)  Set up as new device, thus keeping the information on the ipod that is there now.
    You are right for number 1.
    However, for number 2, your iPod will be erased.  It will be like it was when you originally purchased the iPod except it will have the latest iOS installed.

  • Trouble syncing iPod touch - unknown error (-50)

    I'm trying to sync my iPod touch and getting an unknown error (-50). I've tried restarting iTunes, restarting my computer, and restarting the iPod. None of that is working. It was working earlier today, so I'm not sure what happened. I installed some new applications earlier in the day, which are working fine. I was trying to install some photos on the iPod when I first started getting the error.
    Any idea what the error is or how I can fix it?
    Thanks!

    I have plenty of space - both on iPod Touch & my Mac.
    One think i have noticed is iTunes will not let me select specific photo albums to include on the iPod. Basically it isn't importing photos. I did recently upgrade to iLife '09
    The good news is that it does seem to be syncing in the background even when the warning sign appears - I click OK and it has synced in my absence as opposed to waiting till I click OK then is starts syncing - very annoying.

  • Trouble syncing iPod touch 4th generation

    A few days ago, iTunes began to struggle picking up my iPod when it was plugged in, and then stopped syncing to it altogether - either the syncs were timing out, stopped by 'an unknown error', or I couldn't 'write to this iPod'. I uninstalled iTunes and reinstalled it, and it worked fine for about a day, and now it keeps getting stuck copying 'Safari safe browsing data'. The bar only makes it halfway and then the sync cancels itself, and sometimes, the bar even moves backwards. Any thoughts as to how I could fix with without needing to constantly uninstalling and reinstalling iTunes? Or is it a bug in the update?

    Have you tried:
    - Reset the iPod. Nothing will be lost
    Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Power off and then back on the router.
    - Reset networks settings: Settings>General>Reset>Reset Network Settings
    - iOS: Troubleshooting Wi-Fi networks and connections
    - iOS: Recommended settings for Wi-Fi routers and access points
    - Does this happen with all networks or only yours?
    If only yours then that points to a problem with your network/router.
    If all networks that points to an iPod problem an an appointment at the Genius Bar of an Apple store is in order.
    For the future, saying "I've looked through many forums etc for advice, but nothing has been useful." provides us with zero information as to what you tried.

  • Trouble syncing iPod Classic after switching from Windows XP to Mac OS X

    I'm using an 80 GB iPod Classic (the first iPod classic to come out) and I've had it for a little over two years. Ever since I've had it, I've been syncing it with a Dell Inspiron 1501 with Windows XP Professional. Haven't had any problems since buying it.
    I recently bought a 13-inch Macbook Pro, and spent a long time transferring my music from my Windows computer over to this one. When it was done, I formatted my iPod Classic for Mac and tried to sync my library. It works slowly and steadily until the syncing freezes at a random song. Usually after about 700-800 songs is when this happens.
    Then my iTunes starts moving very slowly and it's impossible to get the iPod to stop syncing or eject properly. I had to force quit the program and eject the iPod's disc before I could try again. I struggled with syncing in this way about 3 times before I gave up. Now I'm trying to add music manually, a little bit at a time.
    However, every time I eject the iPod to see if my songs are getting put on there, it says there is no music. When I go to the "about" screen, it says I have memory on the device, but none of it is music.
    I've tried reformatting through iTunes and erasing the disc using disc utility. Anything else I should do?

    There are plenty of topics on this very question which gets asked fairly often depending on your search criteria.
    Short answer is no.
    The OS X license agreement provides for installing and using it on a single Apple branded/labeled computer only.
    The only way to install Tiger on a PC is via a hack of some sort and even if the hack is successful, very little on your PC would be supported and the overall performance would not be worth the trouble.
    > I was reading an artical and found out that the Mac OS X Tiger already has many of the things that the new windows vista has.
    What you read is correct and it took Microsoft 5 years to come up with what amounts to a copy of OS X. I read there are 10 separate/different versions of Vista to choose from? How on earth is the average person (or even the above average person) expected to wade through all that confusing mess?
    Apple is getting ready to launch a new OS X version called Leopard this spring which will place Windows even father behind.
    If you want to run Tiger and Vista, purchase an Intel Mac which gives you the ability to run both operating systems natively on a single computer.

  • Trouble Syncing Ipod After reinstall of windows

    Hi, I just recently re-installed my windows and now im having problems syncing my ipod. I connect my ipod to the computer, Itunes recognizes it and brings it up into devices but will not transfer the music that i have placed in my library. I have authorized this computer and and taken my purchased songs off my ipod and put them back on my hard drive. Consider everything a fresh install, including itunes. I have some of the old library on an external hard drive. And im using a 80g Ipod classic. PLease help i dont know what to do and i have songs i want to listen to badly waiting to be sync'd!!

    Hey there,
    Since you recently did a fresh install of your computer, your iPod no longer recognizes the new installation of iTunes library and associates itself with the old library. I would recommend just start starting from scratch with an empty library and transferring everything from iPod to the new library. Once you have done that you can erase and sync your iPod with the new library.
    There are several ways you can pull the music off your iPod and onto iTunes.
    There is a very direct method, which I personally prefer, but there are also numerous third party applications, which will help you accomplish the task as well. The link below provides terrific step-by-step instructions for the direct method as well as a few third party applications if you choose to go that route instead.
    You can also do a simple google search for "copy music from iPod to computer" and you should receive a number of sites that can help you out.
    If you have any purchased from the iTunes store, it would be a good idea to sign in onto your account and authorize the new computer.
    Also, when you plug it in, make sure to hit "Cancel" if it opens up iTunes and asks you if you would like to Transfer Purchses, or Erase and Sync.
    Hope this helps.
    [5 Ways to Pull Music Off Your iPod|http://www.metaphoriclabs.com/articles/5-ways-to-copy-music-off-your-ipod- windows-mac-os-x>
    B-rock

  • Trouble syncing iPod w/ another computer

    When I plug my iPod into my home computer, it tells me the iPod is synced with another iTunes library (from my laptop). The first time it said this, it gave the option to sync my home iTunes library without erasing the songs already on my iPod (from my laptop iTunes library). I didn't have time to mess with it, so I just hit Cancel. Now it only gives the option of "Erase and Sync" (erasing everything on the iPod and replacing it with my home iTunes library).
    How do I sync my home iTunes library onto my iPod without erasing the songs already on the iPod? Thanks for the help!
      Windows XP  

    You need to connect to your home itunes and change the setting to manual rather than auto synch. so the next time you plug into your home computer it will not erase the stuff from your lap top. If you want something really good go on ebay and search ipod software. can't really mention it on here but if you look carefully you will find something that will help you out a lot. hint hint

  • Trouble syncing iPod (Click Wheel)

    I have a iPod click wheel and I tried to sync my iPod one day and I received the following message, "iPod cannot be syncd as required folder could not be found". Message does not specify what folder. I have reset the Ipod, tried restore. I called iPod support but because my warranty is out they will not help me. Sometimes I can get it to work but it only syncs the first 200 songs. I am lost without my iPod so any information would be very appreciated.
    Thank you in advance!

    Welcome to Apple Discussions!
    Make sure iTunes is up-to-date: See here
    Then try restoring your iPod.
    This will delete all music on your iPod. The music on your computer will not be affected. See if you can re-sync the music onto the iPod.
    btabz

  • Having trouble syncing ipod 3rd gen from itunes

    I have had my ipod for 6 months and all of a sudden I can not sync it with itunes. At first it said it was corrupted so I brought it in and they replaced it, but now after being able to sync 1/2 of my audiobook it will not sync anymore and says "the required disk cannot be found" what does this mean?
    Please help!!!!!!!

    see: http://discussions.apple.com/thread.jspa?messageID=6970468
    worked great for me (well it's still syncing right now but I'm hopeful)
    I still get the message, but it's also syncing

  • HT1386 Trouble syncing iPod

    Yesterday I purchased the latest episode of "Breaking Bad" from the iTunes store and downloaded it to my desktop. But when I synced my iPod, though the computer told me the iPod was synced, the episode did not show up on my iPod.
    All other materials, including new music I purchased, was transferred to the iPod.
    Is there a simple explanation or solution?

    two reasons why itunes may not snyc it one: itunes can't find the downloaded content or two: your ipod that not support that res (old ipod).

  • Trouble Syncing Ipod

    I am trying to sync my ipod and keep getting mesage staing ipod cannot be synced because apps on ipod cannot be determined. I have tried restarting my computer, using a usb port on the back.  any other suggestions?

    See these previous discussions:
    not determined
    iTunes cannot sync... apps not determined installed on...: Apple Support Communities
    installed apps could not be determined...: Apple Support Communities

  • Trouble syncing ipod video 3g

    Okay so I recently got my computer reformatted and when I tried to sync my ipod after I had reinstalled itunes and put my music back I kept getting error messages such as "can't find disk", "not enough space" etc. Then I changed the manual setting for only checked songs but I still got the "cant find disk" message and I lost all my songs on my ipod and I can't sync my songs from my computer back to the ipod. What is weird is that itunes can find my ipod to restore to factory setting just fine, but can't find it to sync. Also I thought my ipod was corrupted so I hooked it up to my moms computer to see if it would sync her songs and it did. It synced all 500+ songs with no problem. So I really don't know what to do. HELP!

    man i have this same problem!! it is garbage
    Message was edited by: midnightGNX

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