Trouble syncing with itunes on new work computer

i have changed jobs and want to sync my iphone with itunes on my new computer but the prompt tells me it will wipe out all info on the iphone. How do I make my new computer my primary itunes account?

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

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Transfer ringtones not synced with itunes to new phone

I have an iPhone 4s that has ringtones on it. They have not been synced with iTunes and don't show up in the Tones Library when I sync. When I look at the sync options in iTunes and select Sync Tones, I get a message "Music, movies, TV shows, books, and tones synced to "My Phone" from other iTunes libraries will be removed and items will be synced from this iTunes library." I'm hesitant to do that because I'm afraid I'll lose the ringtones I actually have on my phone.
Two questions:
1. If I Sync Tones with my iPhone 4s, will I lose the tones that are on my phone?
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Read this user tip:
Syncing to a "New" Computer or replacing a "crashed" Hard Drive

My iPad has stopped syncing with iTunes on my home computer which has windows 8 Can anyone help

I Have windows 8 on my desktop computer with iTunes.
REcently all of my apple products are not opening up with itunes. but instead open in my desktop which does not allow me to sync with iTune.
Can anyone help with this problem please
andrew

Hello, AndrewR2.
Thank you for visiting Apple Support Communities.
I would need clarification on this issue to provide a better answer. However, it sounds like your computer may not recognize your iOS devices I would recommend manually installing the Apple Mobile Device driver as outlined in the article below. Start with the section labeled Verify that the Apple Mobile Device USB Driver is installed > Windows Vista, Windows 7, and Windows 8 > If the Apple Mobile Device USB Driver is not listed > Windows Vista, Windows 7, or Windows 8.
iPhone, iPad, or iPod not recognized in iTunes for Windows
http://support.apple.com/en-us/HT204095
Cheers,
Jason H.

Wifi Sync with iTunes has stopped working

I have a MacBook Pro running on 10.7.2 and have iTunes 10.5.
My iPhone 4 has recently stopped wifi sync with iTunes on my MacBook Pro , the device only shows in Itunes when i sync via the cable.
I have reinstalled iTunes 10.5 on my Mac and have restored my I phone's software and firmware to no avail.
Does anyone have an answer??

Do you have the ACE Mega CoDecS pack installed? I saw that as the problem somewhere, and uninstalled it and that took care of the problem. I had just re-installed before having that problem and had every single codec installed rather than just installing a certain filter that I was needing and it was affecting Quicktime, which in turn was affecting iTunes.

IPod Nano won't sync with iTunes on new laptop

When I first got my new laptop about a month ago I did the 'homesharing' technique to be able to use my iTunes on it, it worked successfully up until I tried to purchase new music from the iTunes Store & upload music into my Library from my laptop.. It just wouldn't sync onto my Nano! Every time I clicked the Sync tab nothing would happen even though the music had all been purchased/uploaded perfectly fine. I had ofcourse made sure my iTunes was 'activated' onto my new laptop, etc etc & when I went onto my old laptop to try it on there all the music DID sync onto my Nano.
Since then I've re-installed iTunes several times even copied my full iTunes folder onto an external USB stick & transferred it that way & still my Nano will not sync with my iTunes! The new iTunes isn't helping much either as I find it quite confusing to work out as it's totally different. But yeah even with the new iTunes upgrade my Nano still won't sync.
I'm at a loss, I've no idea what the problem is! Can anyone help?

Try:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
(it includes a link for XP)
iOS: Troubleshooting backup issues in iTunes

Sync with Itunes does not work

Hi,
I reinstalled latest Itunes completly but still sync with outlook 2007 does not work.
Itunes says Sync finished, but nothing is synced.
Here is the log:
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ===================
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] iTunes.exe begins
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ===================
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] "C:\Programme\iTunes\iTunes.exe"
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ALLUSERSPROFILE=C:\Dokumente und Einstellungen\All Users
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] APPDATA=C:\Dokumente und Einstellungen\mispde\Anwendungsdaten
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] asl.log=Destination=file;OnFirstLog=command,environment
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] CIHOLOSCLI=C:\Programme\Seagate Software\Open Olap\
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] CLASSPATH=.;C:\Programme\Java\jre6\lib\ext\QTJava.zip
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] CommonProgramFiles=C:\Programme\Gemeinsame Dateien
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] COMPUTERNAME=MISPDE0
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ComSpec=C:\WINDOWS\system32\cmd.exe
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] FPNO_HOSTCHECK=NO
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HARVESTHOME=C:\Programme\CA\AllFusion Harvest Change Manager
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HOME=C:\Programme\Computer Associates International, inc.\CCC Harvest
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HOMEDRIVE=C:
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] HOMEPATH=\Dokumente und Einstellungen\mispde
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] LOCALHARVESTHOME=C:\Programme\CA\AllFusion Harvest Change Manager
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] LOGONSERVER=\\ERLCNDC1
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] NewEnvironment1=C:\Programme\Vodafone\Vodafone Mobile Connect\"Optimization Client"
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] NUMBEROFPROCESSORS=2
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] OS=Windows_NT
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] Path=C:\Programme\Gemeinsame Dateien\Apple\Apple Application Support\;C:\Programme\Gemeinsame Dateien\Microsoft Shared\Windows Live;C:\Programme\CA\SharedComponents\PEC\bin;C:\WINDOWS\system32;C:\WINDOWS;C: \WINDOWS\System32\Wbem;C:\Programme\Microsoft SQL Server\80\Tools\Binn\;C:\oracle\ora102\bin;L:\deployment files\runtime;L:\development\client;D:\FOUNDA~1\fnd301\deployment files\runtime;D:\FOUNDA~1\fnd301\development\client;C:\Programme\Samsung\Samsun g PC Studio 3\;C:\WINDOWS\system32\WindowsPowerShell\v1.0;C:\Programme\CA\AllFusion Harvest Change Manager;C:\Programme\QuickTime\QTSystem\;C:\Programme\Gemeinsame Dateien\Microsoft Shared\Windows Live
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PATHEXT=.COM;.EXE;.BAT;.CMD;.VBS;.VBE;.JS;.JSE;.WSF;.WSH;.PSC1
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PERL5LIB=C:\oracle\ora102\perl\lib\5.8.3\MSWin32-x86;C:\oracle\ora102\perl\lib\ 5.8.3;C:\oracle\ora102\perl\5.8.3\lib\MSWin32-x86-multi-thread;C:\oracle\ora102\ perl\site\5.8.3;C:\oracle\ora102\perl\site\5.8.3\lib;C:\oracle\ora102\sysman\adm in\scripts
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_ARCHITECTURE=x86
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_IDENTIFIER=x86 Family 6 Model 15 Stepping 11, GenuineIntel
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_LEVEL=6
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] PROCESSOR_REVISION=0f0b
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] ProgramFiles=C:\Programme
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] QTJAVA=C:\Programme\Java\jre6\lib\ext\QTJava.zip
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] RTARCH=i86_w32
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] RTHOME=C:\Programme\CA\SharedComponents\PEC
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SESSIONNAME=Console
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SQLBASE=C:\Oracle\ora102\NETWORK\ADMIN
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SystemDrive=C:
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] SystemRoot=C:\WINDOWS
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] TEMP=C:\DOKUME~1\mispde\LOKALE~1\Temp
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] TMP=C:\DOKUME~1\mispde\LOKALE~1\Temp
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] TNS_ADMIN=C:\Oracle\ora102\NETWORK\ADMIN
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERDNSDOMAIN=CORPNET.IFSWORLD.COM
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERDOMAIN=CORPNET
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERNAME=mispde
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] USERPROFILE=C:\Dokumente und Einstellungen\mispde
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] VS90COMNTOOLS=C:\Programme\Microsoft Visual Studio 9.0\Common7\Tools\
[3068 @ Wed Jun 09 10:45:52 2010] [ASL ASL] windir=C:\WINDOWS
[3068 @ Wed Jun 09 10:45:52 2010] [(unknown facility) iTunes.exe] receive_message: Could not receive secure message: -1
[3068 @ Wed Jun 09 10:45:52 2010] [(unknown facility) iTunes.exe] readthread: Could not receive message
[7028 @ Wed Jun 09 10:47:00 2010] [_ISDVLog SyncServer.exe] Cancelling all sync plans.
[7028 @ Wed Jun 09 10:47:00 2010] [_ISDVLog SyncServer.exe] Goodnight, Gracie.
Please help me!

*I just spoke with two different senior advisors from Apple one whose name was Matt and the other whose name was Zachary. They both were extremely rude and were not helpful at all. I explained the same exact scenario to them about how I just updated to iTunes 9.1.1 and that now my iPhone will not sync.*
The ONLY help they could give me was to purchase a plan for either 29.99 or 69.99
The reason no one from Apple will help us is because this company is based on greed. I am sure they knew about this bug that prevents thousands of users from syncing but I am also sure they assumed that we would pay the 29.99 or 69.99 for them to fix the problem. I honestly feel as though this is a scam to make more profit off of us.
There is absolutely NOTHING they can do to help they said except for me to purchase one of those two plans they offer. My question is WHY THE **** SHOULD I PAY FOR SOMETHING THAT I AM NOT AT FAULT FOR? It should be there moral duty and responsibility to fix this bug yet because they know they will profit from it they have no intentions on doing so. The only thing I can really suggest is calling Apple and telling them how you feel. The more people who voice there opinions the better (just be prepared for them to tell you the ONLY thing they can do to fix the problem THEY created is by making YOU pay more money to fix it).
I am extremely disappointed as a loyal Apple customer and this has seriously made me reconsider ever buying another Apple product.
This company is morally and ethically wrong.

Trouble syncing with iTunes!!!

Hi--
I recently got a 2.0 USB hub (b/c my older computer has a 1.0 port)in order to sync my iPhone, but am having trouble. I even plugged the mouse and keyboard into the hub as well, AND disabled the auto-sync in iTunes.
So this is what happens: I dock my iPhone, it tries to open up iPhoto and iTunes--iPhoto pops up immediately, but iTunes takes forever. (BTW, my iPhone does not say "syncing") When iTunes does finally appear, it doesn't recognize my iPhone. Can anyone help???

so you're basically saying that the 2.0 hub isn't in fact "upgrading" my 1.0 port on my computer? so... i just need a new computer? yikes.

After upgrade to IOS 8.3 sync with iTunes doesn't work

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On iMAC iTunes, the last sync's hour and day appear different from what is recorded on mobile devices (iPhone and iPad); with IOS 8.2 and the previous iTunes' version the sync worked correctly: the dates are the same only for few seconds after syncronization, then the IOS devices show the syncronization's dates related to two weeks ago.
Thanks

you'll need to contact your carrier.

ICloud sync with iTunes doesn't work

Hello, I upgraded to iTunes 10.5 and iOS 5 on both my iphone 4 and iPad 2; I can sync contacts/calendar etc. between the two mobile devices, but changes on my PC won't be pushed to the iCloud.
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Any idea?
Regards
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Ok, the second issue is solved....

IPod Touch will not sync with iTunes on new computer

I recently got a new computer (Dell to HP, which shouldn't make any difference). I downloaded iTunes on the new computer and was able to get all my music, tv shows, and movies onto my new computer using a Flash Drive.
I have contacted iTunes help twice now and they have basically given me nothing to work with. I have all the updated software (2.2.1 or so), and I have restore my iPod Touch about 3 times because I was told this would work.
When I try to sync my iPod Touch, it tells me that it could not sync because certain songs "could not be found". I have every single one of my purchases and stuff from CDs on my iTunes and I just want this fixed so I can use my iPod Touch again.
My iPod is now empty except for a few applications and pictures that, for some reason, were able to get past all that and can be synced. If anyone has had this problem, please please please help me. I am getting very close to ripping my hair out with frustration and/or throwing my iPod Touch out of the window.

unless you do TWO (and I mean BOTH) things... 1) put the audio files in the same path as on the old laptop... and 2) copied over (or exported) library info, you will have to do something else... and all it is, is to tell the itunes to "add folder".
Once you add the folder, just consolidate it.
When I bought my new laptop, I had copied my music library and the extra account information. I restored the account info, but put my music in a different location (on a completely separate drive, which has saved me a few times since). So I had to change the preferences to point to the correct location, and it picked up ALL the songs.
I've since done a recovery on my new laptop a few times... and unfortunately I didn't save a copy of the account info (my old laptop has "glitched" out since, and I have no access to that info either). So even though my music is still there, I have to tell iTunes to "add folder", even though I changed the preferences to use that same folder as its library.

Iphone 4 is having trouble syncing with iTunes. I keep getting a message sayign the phone is linked to a different itunes library. my old laptop was stolen, is that the problem? how do i solve it?

Hi,
my iphone 4 was originally linked to my itunes library via my old laptop which just got stolen. I have brought a new laptop and authorised it - so now i can see my itunes library on it, but when i plug in my i phone it says that it is registered to a different library and that if i sync i will loose everything. How do i solve this problem? is it beacuse i'm using a new laptop, or something else?
The big thing for me is that i can not loose my contacts, diary etc information. When the error message comes up it says erasing and syncing will clear the phone - does that mean EVERYTHING, or just music and apps? if just music and apps i can live with that because i don't have any music on there yet and the apps i guess i could buy again if they aren't backed up.
My iphone is running on v 4, and the macair is brand new - so maybe there is a software problem? i have tried to update the version on my phone but agian i get a message saying that i will loose data if i proceed so i want to make sure everything is backed up and synced before i go ahead with that.
Thanks guys
sb_001

Check your mac's Serial Number.
Some people have problems with missing serial numbers on their Macs and that's the message you get when this happens.
Click on the Apple at the top left of the screen, open "About this Mac" and click on "More Info". You should see a list with information about your Macbook Air. Check that on the Serial Number field you have your Mac's Serial. If you have "SystemSerial#" written instead then that's your problem.
You can re-enter your serial number if you have a USB CD drive, it's not very straightforward but I can walk you through it if you need it.
Cheers

Ipad won't sync with itunes in new ios7.1 update

After installing iOS 7.1, my iPad 3 would not sync over wifi with my Imac running OS 10.6.8. To get it to sync I had to connect the iPad to the iMac using the USB. That worked, and since updating via USB my iPad now updates via wifi when iTunes is opened.

Hello socaviking
Continue your troubleshooting with the article below. It will walk you through checking the drivers as well as any security software that may be preventing access.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/ts1538
Regards,
-Norm G.

Having trouble syncing with Itunes

I'm trying to sync my Iphone 4s up to Itunes and it says my sync session has failed to start? Never got this message before. Just synced my phone up the day before and it worked fine. Thanks for any help.

Hi mattsadler11,
Welcome to the Support Communities!
What version of iTunes do you have on your PC?
I would suggest updating the iTunes software and updating the iPhone to iOS 7.0.3 and trying again.
iOS 7.0.3
http://support.apple.com/kb/DL1691
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
Cheers,
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TS2776 trouble syncing with iTunes

My new iPad will not sync some songs in my iTunes. Says see iTunes but what do I do?

You should be able to:
Backup the device to the new installation
Transfer your purchases into a newly authorized library
Recover any other media using third party tools as suggested in this post from forum regular Zevoneer
Restore the device from the backup
This process should switch the association of the device to the new library, preserving the data and settings in your apps.
May also be prudent to attempt a backup to iCloud directly from the device before you start... Settings > iCloud > Storage & Backup > iCloud Backup > On. It won't save any media but it would preserve the general account settings and documents in case anything goes wrong while you are trying to extract your other data.
When you get it all fixed, make a backup!
tt2

New iMac 27, my iPhone WILL sync with iTunes, but does not backup......

I have synced 4 times now, and my phone has not backed up yet in iTunes. I have a new iMac 27", and I use a 3Gs phone. On my windows computer, iTunes performs a backup almost every time I sync it. I have authorized my new iMac. It just wont backup....

Possibly because you have automatic syncing turned on for the Windows computer?
From http://support.apple.com/kb/HT1766 iPhone and iPod touch: About backups
*Creating a Backup*
+If you have configured your iPhone or iPod touch to automatically sync with iTunes on a specific computer, iTunes will back up the iPhone or iPod touch after you connect it to that computer and sync with iTunes. iTunes will not automatically back up an iPhone or iPod touch that is not configured to sync with that computer. iTunes only makes one backup each time you connect, even if you sync multiple times before disconnecting.+
Regards,
Colin R.

Trouble syncing with itunes on new work computer

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