Trouble transferring my CS5.1 license on to new macbook

I had a Photoshop CS5.1 license activated on my laptop in early 2013. My laptop has now crashed and I am having trouble activating photoshop on my new macbook using the key for CS5.1 license. I tried the support chat a couple times without success.

If you can get with chat have them reset your activations so that you are sure you are not dealing with a situation where you have already tied up all your activations in the failed machine. If you continue to have a problem check your account to make sure you are using the correct serial number. Repost and indicate your system specs if you still have a problem.

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I selected the file from the MacBook HD location, but when I was originally copying the folder/files from the Gateway, I opted not to copy the games, iPhone and movies folders. I only copied the "Music" folder and the individual files that were in the iTunes Media folder (I'm not at the MacBook right now so I can't provide the specific names) like the library file. I'll have to wait until I get home from work tonight and I'll be able to provide the exact names of what I transferred.

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See Pondini's Setup New Mac guide for possible answers.

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Transferring Files from a PC to my new Macbook

Hi Everyone,
I just bought a new Macbook and am waiting for it to be delivered. All I want to transfer from my old PC are my photos, videos and music files. I was using an external hard drive with my old PC, is it as easy as transferring those files I want from my PC to the external hard drive and then to the Macbook? I have been using that external hard drive to back up all the data on my PC already, will the fact that is was formatted for PC cause me any issue trying to transfer to the Macbook?
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Well... it depends on the "format" that you used. By default, if you are using an external hard drive under Windows, it will usually format as NTFS. OS X "can" read from NTFS formatted drives, but it cannot write to NTFS drives without third party software (this is mostly due to licensing issues with Microsoft). An external drive formatted in FAT32 can be read and written to by both Windows and OS X (although FAT32 has a single file size limit of about 4GB). If you just want to read the data from your external drive, you're fine regardless of the format. If you want to be able to share the external drive between your PC and Mac (and write to the drive with both OSes), you'll need to go with FAT32 or use a 3rd party app that will let your Mac write to NTFS.

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Welcome to Apple Support Communities
If your Mac and PC are connected by Ethernet, unplug and plug that cable again. If not, you have to turn off the MacBook by holding the Power button.
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Please note that the Adobe Camera Raw plug-in must be updated separately, after you have updated Photoshop:
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Can I still transfer my CS5 Photoshop license to my new laptop?

I'm sorry if this has been discussed. I can't find it with search terms.
I have CS5 and am satisfied with it for now. I would consider the cloud subscription if it weren't an annual commitment. Meantime, I have a new laptop and am wondering if Adobe will still allow me to use my keycode and move the software. Or will it be necessary to upgrade to the cloud? Thank you.
Incidentally, I read in the FAQs that I could download Bridge with the PS cloud version, but does that mean it is included in the subscription?

You are allowed 2 concurrent activations within any one platform with CS5.
So if you are "transferring" to a new laptop and it is the same platform as your previous installation (IE eithe PC or Mac) then you are fine. Remember to deactivate the old version of CS5 if you aren't going to use it an the old Laptop so you free up one of your activations for future use. You can deactivate from the help menu.
If you are changing platforms (IE from PC to Mac or Mac to PC) then you will need to contact Adobe about a platform transfer (I believe there is a small cost for this).
Good luck with your new laptop and Happy New year to you.
Cheers
John

I purchased photoshop cs5 for windows and want to install a license on my new MacBook Pro?

Is there a way that I can exchange my serial number for my third license for one that is compatible with Mac?

They have told it correct , you cannot have the windows and the mac serial number both , serial number of adobe are platform dependent hence you can have only one serial number either for mac or windows.
If you have bought Mac then you ask for a platform swap , wherein a new serial number and installtion media will be provided to you for mac but then your windows serial number will be cancelled and you will not be able to use it.
for details: http://helpx.adobe.com/x-productkb/policy-pricing/order-product-platform-language-swap.htm l

I am having trouble transferring an audiobook purchased through iTunes on my MacBook Pro to my iPad. Does anyone know how to do this?

I have an audibook that I purchased in iTunes on my MacBook Pro but cannot figure out how to sync it to my iPad. I would like to listen to the audibook on my iPad not MacBook Pro. Please help!!

Unfortunately, if you are using Safari on the iPad, you can't post a screen shot. You can with other browsers that will identify as a desktop browser, but not with Safari. Safari is so limited on the iPad and ironically, it is the worst browser that you can use on the Apple Support Communities help forum.
You can post a link to the screen shot if you use Photo Bucket or any cloud based photo site. In any event, if you don't see it in the More Tab, I don't know that the screen shot would help. It certainly wouldn't hurt though.
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Your phone is telling me you ended up not really moving the old library but somehow created a new library. An i-device can only sync with one library at a time and your phone is reacting as though it never saw this library.
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The first thing you need to think about is what files you want to transfer. Most people want to bring over information like:
Photographs
Music
Movies
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How to upgrade Lr3 & CS5 to be compatible with new Macbook Pro retina screen

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Annmaxine21 wrote:
I believe that Adobe has recently released upgrades to Lightroom and CS6 that make them compatible with the retina screen. First of all, is this correct
Yes, it is correct.
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Photoshop CS6 13.0.2 (Perpetual license) and Photoshop 13.1 (Cloud members only)
http://www.adobe.com/support/downloads/detail.jsp?ftpID=5448
Lightroom 4.3 (Library and Develop modules) http://www.adobe.com/support/downloads/detail.jsp?ftpID=5520
Annmaxine21 wrote:
if I have Lr3 and CS5, how do I upgrade?
Either you pay to upgrade to Photoshop CS6 and Lightroom 4
http://www.adobe.com/products/photoshop/buying-guide-upgrades.html
http://www.adobe.com/products/photoshop-lightroom/buying-guide-upgrades.html
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Trouble transferring my CS5.1 license on to new macbook

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