Trouble transferring photos via bluetooth
i bought a blackberry 9320 as normally i am use to nokia. thought nice little phone compared to seeing the 8520 curve someone i knew had. the phone links up with to my computer and shows on the phone its connected, but the blackberry desktop software version 7 does not find the phone even though it is connected in windows. my laptop has windows 7 home premium on it. any help to get this working via bluetooth would be so great. thanks in advance
Hi and Welcome to the Community!
Well, first off, why bother with the Desktop Software for the file transfer? Why not just use Mass Storage Mode?
KB11879 What is mass storage mode
As for using the Desktop Software via BT, see this:
KB23386 How to copy files to BlackBerry smartphone from a computer
KB22387 BlackBerry Desktop Software does not detect a BlackBerry smartphone when the first-time connection is by Bluetooth
There may be other applicable KBs...searching there might be useful for you.
Good luck!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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