Trouble trying to download CS5 because I lost all programs in my computer...

I lost my cs5 that i purchase in 2011 and now i cant download again putting my serial number. It doesnt work. please help me.

I tried and I can't download. I bought this sofware and now I guy that says that he is from ADOBE that communicate with me in SKYPE told me that I pay CS6 for 350 and I said that is not right if the sofware that I bought before it is not working anymore and they should provide one that works for me fror free... I cant believe that this is happening

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