Trouble turning on the screen on my Treo 700wx (Verizon)

I have a situation that Verizon thinks is related to low memory availability on my Treo. I disagree. I have to hit the 'end call/power off' button repeatedly to get my screen to turn on. The backlight on the keyboard comes on fine and the screen shows signs of life sometimes, but most of the time I just get a black or dark gray screen (no today screen). Soft resets seem to do the job, but I sometimes have to do that 2 or 3 times.
I get phone calls but I can't see who is calling me since the screen never fully recovers from 'sleep'. I rely on this phone for work and it not only hinders my effectiveness and poses a risk while driving but it also makes me look unprofessional!
I have removed programs but still have the problem. Currently, my settings show 62.95 mb total space in storage on the phone, 36.59 mb in use, and 26.36 mb free. The total program memory is 57.45 mb, 15.22 mb in use, and 42.23 mb free. With all this space free, I just had the same problem and had to soft reset the phone to get it working again.
Please let me know if any of the following programs have a known issue with this phone, and should I remove any of them:
Astraware Sudoku
Palm Updinfo
Palm PayldMatchdll
Spb Backup
TomTom Navigator
Sync Client
Astraware Cubis
These are still installed on the phone. Please assist with this MOST frustrating situation!!!!!
Post relates to: Treo 700wx (Verizon)

No, the issue was not resolved really. The only solution Verizon could finally offer was to replace the phone. I received a new Treo 700wx next day and shipped the one with problems back to them. That part of the process was very easy. I have not had a moment's trouble since then with the replacement and I run all the same applications I did before. In fact, I restored everything from a backup of the old phone to the new one. No problems. I still do not know what caused the original phone to malfunction, but I would be willing to bet it was related to the download/update I had to do shortly after I bought the phone. The phone's op system had to be upgraded from 1.20 (I think) to 1.22. The new phone came with 1.22 installed from Palm/Verizon, so it was clean from the start.
Hope that helps!
Post relates to: Treo 700wx (Verizon)

Similar Messages

  • I am having trouble with my iphone, I updated it and when I turned on the screen the ituns and USB icon appear. I've tried to restore it but it sends me to the ituns icon right away and I dont know what to do.

    I am having trouble with my iphone, I updated it and when I turned on the screen the ituns and USB icon appear. I've tried to restore it but it sends me to the ituns icon right away and I dont know what to do.

    you may have to do these stepps a few times http://support.apple.com/kb/HT1808

  • How do you fix an ipod that has a black screen and it turns on but when it turns on the screen gets a lighter black but you still can't see the apps or anything?

    How do you fix an ipod that has a black screen and it turns on but when it turns on the screen gets a lighter black but you still can't see the apps or anything?

    Try:
    - Reset the iOS device. Nothing will be lost
    Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
    least ten seconds, until the Apple logo appears.
    - Restore from backup. See:                                 
    iOS: How to back up                                                                
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
      Apple Retail Store - Genius Bar              
    Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
    Apple - iPod Repair price                       
    A third-party place like the following maybe less. Google for more.
    iPhone Repair, Service & Parts: iPod Touch, iPad, MacBook Pro Screens
    Replace the screen yourself if you are up to it
    iPod Touch Repair – iFixit

  • Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty

    Am facing issue on my iphone 5s after updating to ios 7.1.1, every while the phone hang after lock it and cannot unlock and even cannot turn on the screen this is so annoying, kindly advice if i have to go back to the store as device still under warranty, and if its a hardware issue or software ??

    Hello HaithamOkeely,
    We've an article that provides the following troubleshooting steps that may help stabilize your iPhone.
    If the device is unresponsive or if certain controls aren't working as expected, restart your device.
    If the device remains unresponsive or does not turn on (or power on), reset your device.
    If there is no video or if the screen remains black, verify that the device has enough charge to turn on:
    If you are using an iPad, ensure that it's connected to the USB Power Adapter supplied with the device.
    Let it charge for at least twenty minutes, then see if it starts normally.
    If there is no image on the screen, press the Sleep/Wake button to attempt to wake the device.
    If the screen displays a red battery icon, continue charging the device until the battery is fully charged. Learn more about charging iPhone and iPod touch, or iPad.
    If the above steps do not resolve the issue, or the if the screen remains black or shows a persistent Apple logo, try restoring with iTunes:
    Connect the device to your computer and open iTunes.
    If the device appears in iTunes, select and click Restore on the Summary pane. Learn more aboutrestoring iOS software.
    If the device doesn't appear in iTunes, try to force the device into recovery mode, and then restore it.
    If the above steps do not resolve the issue, contact Apple.
    iOS: Not responding or does not turn on
    http://support.apple.com/kb/TS3281
    Cheers,
    Allen

  • My iphone wont turn on, the screen is just barely lit and has a greyish appearance; plus when i plug in my iphone to my macbook pro it doesnt show up in my itunes

    my iphone wont turn on. the screen is just barely lit and has a greyish appearance; plus when i plug in my iphone to my macbook pro it doesnt show up in my itunes. what do i do?

    http://support.apple.com/kb/ht1808

  • My iphone 5 died so I plugged it back in to charge and it will not turn on. It will turn to the screen with the apple logo and black screen then turn off again. Any suggestions?

    My iphone 5 died so I plugged it back in to charge and it will not turn on. It will turn to the screen with the apple logo and black screen then turn off again. Any suggestions?

    I leave it charging until it gets back to full, usually it turns on after a little bit of time after plugging it in, but all its doing is going to the apple logo screen and going blank again.

  • Phone works great but when on a call proximity sensor kicks in turns off the screen. When I pull the phone away from my head screen is still blank. The force hangup/lock is the only way to bring the screen back on

    hi,
    phone works great but when on a call proximity sensor kicks in turns off the screen. When I pull the phone away from my head screen is still blank. The force hangup/lock is the only way to bring the screen back on.
    I purchaged it before one month onl. So i wont understand how it comes. Please help me. I am waiting for you reply.

    "Your face is so ugly, it broke your phone!" Ha ha. Get it? How I was joking there? About your iPhone not working correctly after... <sigh>
    But seriously, you said the situation only happens when you have been on a long call, so maybe the iPhone is just autolockng?

  • Camileo S20 - Is it possible to turn off the screen?

    Is it possible to turn off the screen when using Time Lapse or Motion Detection modes so as to save power?

    Hi buddy,
    I have downloaded the user manual off Camileo S20 and searched a little bit but unfortunately I can find no informations about turning off the screen when using Time Lapse or Motion Detection. It seems that the screen is always on.
    But you can connect the AC adaptor while recording movies. So you have always power. :)

  • How can I turn off the screen while keeping the mac awake?

    I am using teamviewer to remote connect to my office Imac from home. However, every time I connected, my imac screen will turn on and everyone else in the office can see what my imac is doing..
    Is there some method to turn off the screen while keeping the mac awake, so I can remote connect to it?
    PS: I am using OSX 10.7.3

    Energy Saver, you can keep the computer awake while the screen saver shuts the monitor off but I'm not sure that would do it for you.

  • How do you turn off the screen lock on iPhone 5?

    How do you turn off the screen lock on iPhone 5? Would like my pics to turn Rotate on my screen again.

    Read http://support.apple.com/kb/TS3805

  • How do you turn off the screen with out turning off the computer?

    How do you turn off the screen without turning off the computer?

    FletCheryl wrote:
    In preferences, I assigned screen off to one of the screen corners on my iMac.  when I move teh mouse pointer to fully bottom right, the screen goes black.
    This is what I do

  • Qosmio G40-127 - Graphic Card freezez and turn of the screen

    Hi there.
    I have a Toshiba Qosmio G40-127 and I have an problem with the graphic card, it freezez and turn of the screen for 1-2 seconds sometimes when I play World of warcraft,
    why is it like this and is there any updates for my graphic driver?

    If you use Google you can find many links to different forums about WOW and Vista. Obviously you are not alone with this problem. I recommend you to visit http://forums.worldofwarcraft.com/index.html?sid=1

  • Turn off the screen saver is greyed out in Presentation Settings

    Hi,
    We are using Windows 7, and want to allow laptop users the ability to "turn off the screen saver" when they are running presentations. However, this option is greyed out and the box is not selectable.
    We have the usual screen saver group policies, i.e. enable screen saver, Prevent changing the screen saver, screen saver timeout, and force specific screen saver. I have tried to Disable all these apart from Enable screen saver, since if I disable this then
    it says users cannot change screen saver options, so I left this one as enabled.
    However, the "Turn off the screen saver" box is still greyed out. Does anyone know which group policy setting will enable this option?
    Also, is there a way to keep the screen saver settings and also be able to use Presentation Settings, so that the screen saver does not come on and lock the machine in mid presentation?
    I've seen some sites mention utilities that run in the background and simulate mouse clicks, but we're not allowed to run these kind of utilities, and no forums seem to be able to provide an answer to this problem.
    Thxs.
    Jaz

    Hi,
    >>i.e. enable screen saver, Prevent changing the screen saver, screen saver timeout, and force specific screen saver. I have tried to Disable all these apart from
    Enable screen saver,
    Before going further, please make sure that the group policy settings were applied correctly. We can run cmd command
    gpresult/v or gpresult/z on clients to collect group policy to check this.
    Besides, if the issue persists, we can try setting all these settings to
    Not Configured.
    >>Also, is there a way to keep the screen saver settings and also be able to use Presentation Settings, so that the screen saver does not come on and lock the machine
    in mid presentation?
    Based on the description, it is not easy to do this. However, we can reduce the effect of screen saver by choosing to not enable
    Password protect the screen saver, and not set the setting
    On resume, display logon screen on Screen Saver Settings dialogue box. Besides, we need to not let our power plan settings lock out the computer within a short time.
    TechNet Subscriber Support
    If you are TechNet Subscription user and have any feedback on our support quality, please send your feedback here.
    Best regards,
    Frank Shen

  • How to use the viewfinder? can't turn off the screen

    i bought the powershot a1400 for the viewfinder but can't turn off the screen to use the viewfinder.
    manual says to use down button to turn off the screen, - didn't work.
    contacted Canon, they said to hold down the "disp" button until screen disappears, that didn't work.
    what do i do?

    Seems to me the Display button and the Down button are the same thing...you press the button as mentioned and it should cycle through...if it doesn't call Canon back and initiate a service request or return it to where you bought it if possible.
    There are no tricks to it other than the screen automatically turns off in Movie mode...does that work ?

  • While restoring my iPod Touch second generation computer is turned off the screen goes black what do I do?

    While restoring my iPod Touch second generation computer is turned off the screen goes black what do I do?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

Maybe you are looking for

  • X240 window 8 Pro - system failed to start after update

    Mircosoft pushed an update to my week old x240. After the update, I cannot load window8 pro any more . "Auto repair" says PC didn't start correctly. When I refresh PC , "the drive where Window is installed is locked Unlock the drive any try again." M

  • Can I have both static text and the output of an array in the body of an email?

    I have been scouring forums for something on this for a while now and have not found a whole lot. I'm trying to send a group of emails out to server owners in our company for a cleanup/consolidation project. I have a working script and of course now

  • Adobe Camera Raw Plugin for Photoshop Elements 4

    I have downloaded the latest Raw Plugin for Elements 4 successfully and have gone through all the steps except i havent installed Raw Plugin as yet, i would like to know if i have to unzip the files in the downloaded Plugin before i install into Elem

  • Duplicating the tab key

    Does anyone know how to duplicate the tab key on the right side of the keyboard (say by using F13-F19)?? I still want the normal tab key to work as well. Thanks

  • Using iDVD project file after deleting original iMovieHD

    I've been using iMovieHD and iDVD to convert my home movies from miniDV tapes to DVDs. I've been putting two one-hour tapes together into one iMovie and then creating an iDVD project with themes, chapters, etc. Each two-hour iMovie file takes up >20