Trouble updating ipod software

Yesterday I hooked my Ipod up to my computer (IBM Thinkpad running Windows XP Pro on a Centrino processor) it asked me to update my Ipod software. After it was complete it started showing a weird icon which i couldnt find in the ipod iconology in support. It looks like the cable that connects to the base of the ipod with an arrow pointing to the ipod. I plugged it into the power source, to the computer, tried resetting the ipod and that icon still appears. Help would be much appreciated... thank you

For iOS 4.2 you need to update the OS on your computer to 10.5.8. If you call the Apple store they will sell you copy for $129. It is not listed in their on-line store. Besides the OS, you may want to et more memory too since 10,5.x needs more than 10.4.x.

Similar Messages

  • Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

    Installed Itunes: New PC, Windows 7 x64, updated ipod software, click to eject ipod, PC goes to blue screen, dumps data, restarts; songs do not
    play correctly on ipod. IE: play a song - only first few seconds will play. Some songs play fully, some do not.

    Hi just wanted to let you know I solved most of my XP problems with my new IPOD. It won't recognise the IPOD or driver and froze and locked up and then the battery died. After hours of trying different things here is what I did. I completly closed computer down. Waited 15 minutes turned on and reloaded everything. I put the usb cable in but not hooked up to IPOD. I turned off Mcaffee (all of it). After my computer came on. I then went and closed everything I didn't need in the bottom toolbar. (taskbar). I then reloaded the software and waited. Took forever to reload and I don't know why but whatever it worked but I DID NOT HOOK UP THE IPOD LIKE IT SAID! I instead shut down the computer after loading the software and waited 5 minutes and turned it back on. I again waited and shut of mcaffee. It loaded everything fine this time and said new hard ware and drivers detected. I plugged my IPOD in and YES I WAS UP AND RUNNING (THIS IS AFTER 6 HOURS OF PLAYING WITH OTHER THINGS!) I am able to load and play, burn, watch movies, see pictures and everything your suppose too! The only thing I see different than the instructions is I left my usb cable plugged in and when it said to eject the disk I didn't. I also didn't plug in the IPOD (5th Gen) and then I shut down waited and then restarted the computer. I hope this helps others because I know the feeling of wanting to return something you paid dearly for and worked hard at saving money to buy one and it doesn't work. My only thing I dislike about apple is they didn't supply a ac adapter for the IPOD and the instructions say to plug it up when trying to charge battery. DUHHHHHH, ya can't do that if ya don't have one and stores are closed and won' open until Monday! But at least I am up and running. I just hate having to plug up IPOD to computer daily to charge the battery which only last a half a day1

  • Cannot update ipod software from version 1.0.2 to 1.0.3

    I cannot update ipod software from version 1.0.2 to 1.0.3.  The message says, "The ipod cannot be updated because it contains files that are in use by another application."  It's an ipod nano 7th generation. My Mac OS X is version 10.6.8.  What should I do?

    Temporarily disable ALL of your anitvirus/antispyware software or in your AV software turn off iPod scanning.

  • Update ipod software version 4..3.5 fails

    update ipod software version 4..3.5 fails

    Abit more information is needed so we can help you more.
    What OS are you running on
    What is the error message displayed if any,

  • Updating iTunes without updating iPod software

    If I update my iTunes to 7.6, when I plug in my iPod will it require that I update iPod software too?
    If I update my iPod I will lose the majority of my music because it will require me to factory reset (it was initialized on a PC and is still on those settings) so I don't want to be forced into that option. I'd like 7.6 though so I can rent movies.
    any help would be great!

    No, you'll have the option to update iPod software--or not. I updated to iTunes 7.6, but I still haven't updated iPod from 1.2.1 to 1.2.3.

  • Why do i keep getting error msg #1403 when updating ipod software in itunes

    why do i keep getting error msg #1403 when updating ipod software in itunes

    I Googled an found no good solutions. II would try:
    - Making sure that you have the latest version of iTunes, 10.6.
    - Disable firewall and antivirus.
    What iOS is currently on the iPod?

  • I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now.  I know this is not normal.  What can I do?  It synced just fine, but has been stuck on" updating ipod software for 3 hours now!

    I am updating the software on my daughters IPOD touch 4th generation and it is going on 4 hours now.  I know this is not normal.  What can I do?  It synced just fine, but has been stuck on "updating ipod software" for 3 hours now!
    She has had it for about 6 months and this is the first time we have plugged it into the computer since then.  I can not exit out of itunes either.

    If you still have the problem after retoring the iPOd to factory defaults/new iPod then The iPod is likely defective and replacement is required.  You can make an appoinment at the Genius Bar of an APple store or take it back to BestBuy if within warranty

  • Trouble downloading Ipod Software Update

    When I open Itunes, I'm prompted to download the latest version of Ipod software (version 1.0.2??). When I click update, there's an error message that I'm not connected to the internet and to try again. I've tried multiple times (always with an active internet connection), disabled ALL firewall/virus protection, and reinstalled Itunes 7.5. Any ideas for how to get this to download and install?? Apple support seemed to have no suggestions after reinstalling Itunes.
    Thanks

    Update: It finally downloaded, but now it's already downloaded an extra 4MB over what it's supposed to. Right now in "Downloads" it says "60.7 MB of 56.6 MB"

  • Updating iPod software - a little frustrated

    I am a bit annoyed by the iPod software update process. It is meant to be simple and straightforward yet it seems confusing and without any guidance.
    1. I connect my Ipod Mini.
    2. I download the latest iPod Updater software.
    3. I install the the software on my harddrive.
    Then what?
    Where is it?
    My iPod is not updated. The "Updater" is not in Applications, where is it?
    Hey, Apple its just so simple! Apparently not simple enough for me.
    Somebody please help.

    Try reading your User's Manual, for starters. The one for the Shuffle has directions for updating and restoring its software, so I'd bet that the Mini's guide would have that same info.
    If that's not convenient, go to the iPod Mini Support Page ( http://www.apple.com/support/ipodmini/ ) and look for help there. The article you'll be looking for is the one entitled "I'm having trouble updating my .....etc.".

  • Help I am having trouble updating Ipod's

    Help I am having trouble updating our Ipod's & Iphone.  I have followed the troubleshooting on Itunes error page, but still not working.
    I don't have an error number just this message -  "There was a problem downloading the software for the iphone "A's iphone" the network connection was reset.
    Itunes downloads the update, but at the end gives the error message. I have the latest itunes installed and Microsoft is up to date, nothing else connected via  usb. This happens with our ipods as well. Thankyou

    On your windows computer...
    Temporarily disable your firewall and antivirus software and try again...
    See here for Connection Issues
    http://support.apple.com/kb/TS1379
    From Here
    http://www.apple.com/support/itunes/troubleshooting/

  • Ipod generation 1, updated ipod software version 5.1.1 and now my ipod is dead..

    I have an ipod generation 1 since 2005 and it works perfectly till yesterday when i receive a prompt from iTunes store (after my last login 6 months ago) reminder/alert to update my ipod software version to 5.1.1 in which i did and just after i updated the software my ipod went dead..
    The message appeared "Please Wait..Very low battery.." However, when i plug it into adapter charger i'll see the normal screen, but the message appear when i use the cable to connect to my lappie....Urgent help! Thanks.

    You need to continue with the Recovery...
    Once the Device is in Recovery Mode... it is too late to save anything...
    To minimise loss... After the successful Recovery... Restore from the most recent Backup...
    Restore from Backup
    http://support.apple.com/kb/ht1766

  • Can't update ipod software to 1.1.3

    I have current version of itunes, on windows XP SP2, I've had to resync my ipod library but I am unable to update my ipod. The error is strange...
    There was a problem douwnloading the iPod software the the iPod You do not have enough access privileges for this operation.
    I have a 3rd gen Nano, this never happened before on my 2nd gen. The help topic...does not help
    Has anyone seen this or knows of a fix??? I've gone thru several iTunes updates but still unable to fix this error code.
    Tks for any help

    Sorry, thought you had Windows Vista! Shows how much attention I pay to the details! haha
    1) Update iTunes to the latest version? (8.0.1)
    2) Restore the iPod in iTunes
    3) Make sure you don't have ANY windows open (except iTunes) when you try to do the update again
    I'm sure something should work for you.

  • My Nano is no working because of wrong operation of updating ipod software

    i download the recent IPOD software and try to update it to my ipod nano(1st generation). the message box shows " updating our ipod now", but suddenly, my computer is unplugged by mistake. my ipod nano is no working after that. the apple log display repeatly, but when i connect it to my computer, there is no response, and apple log still display then disapper, and repeat it for ever. so what can i do now? because there is no response when i connect my nano to computer, i can not reset, reinstall or whatever i can do. so could you please give me some advice for this problem.thanks a lot

    I have the same problem, i accidently clicked update software..and it didnt load all the way and now when i plug in the ipod nothing updates to it, everything is deleted off the i pod even though itunes has songs.. someone please help

  • Cannot update iPod software even after setting automatic detection

    Hi, I've been trying to update the software on my 5th gen iPod but to no avail. I've recently bought the pod and just installed iTunes. It informed me that an update was available for the iPod but I can't get it! Everytime I click on Update in the Version section on iTunes, it says "iTunes could not contact the iPod software update server because you are not connected to the internet....Make sure you internet connection is active and try again". The connection is active and i've even tried the method in the hot topics support section telling you to go to 'LAN settings' under the 'Connections' tab in Internet Options and under Automatic Configuration, set it to 'Automatically Detect settings' but this has still not worked. Can someone please help me as this is doing my head in?!!!

    yea... something like that is happening to me... when i try to update it (with itunes 7) it says that my firmware is "corrupt".... i dont know what this means because it had no problem updating b4... and no i didnt try to put linux or anything on it. it just wont update.
    and if anyone knows.... y does my itunes symbol look like a picture with a camera in the corner... i just downloaded itunes 7 to my friend's computer and it looks just like last itunes but instead of a green music note infront of a cd... its a blue music note infront of a cd... and when i plugged my ipod into his computer it said that my ipod is up to date.... y is that?

  • Cannot update ipod software

    i tried to update my ipod and it doesnt even connect to the ipod software update serve because it says it cant update because the firmware file could not found...i have no idea what happened...please help me out because i cant even sync more music to the ipod until i get this gets fixed...please i would appreciate any advice

    yea... something like that is happening to me... when i try to update it (with itunes 7) it says that my firmware is "corrupt".... i dont know what this means because it had no problem updating b4... and no i didnt try to put linux or anything on it. it just wont update.
    and if anyone knows.... y does my itunes symbol look like a picture with a camera in the corner... i just downloaded itunes 7 to my friend's computer and it looks just like last itunes but instead of a green music note infront of a cd... its a blue music note infront of a cd... and when i plugged my ipod into his computer it said that my ipod is up to date.... y is that?

Maybe you are looking for