Trouble updating software on Mac? just says error 104
trying to update to Macbook Air EFI Firmware Update 2.6 but app store will not allow me too. what do i need to do so that it will update? It wont even download when i restart the computer.
If you have more than one user account, these instructions must be carried out as an administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Select "/var/log/install.log" from the file list. Then select the messages from the last installation or update attempt, starting from the time when you initiated it. If you're not sure when that was, start over and note the time. Copy them (command-C) to the Clipboard. Paste (command-V) into a reply to this message.
If there are runs of repeated messages, post only one example of each. Don’t post many repetitions of the same message.
When posting a log extract, be selective. Don't post more than is requested.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Edit it out by search-and-replace in a text editor before posting.
Similar Messages
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i can't update apps at mac app store - error saying "There was an error in the App Store. Please try again later. (100)"
i tried it for weeks and months, but with no success.
i am using macbook air mid 2011, running os x lion.try changing the date a month or a year ahead..
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I have the Iphone 3gs and it said update required and i needed to connect to itunes so i did al that and now everytime i go to restore everything it just says error and then i have to do it again?whats wrong with it?
Are you getting an error message number with your error message? If so, what number are you getting?
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I am trying to update my iphone 3GS software but itunes just says that this is the current version of itunes, it does not see the phone update - anyone know how to get the phone updated?
Mike
I have done that and it is through pressing that update, which tells me that there is anew version of iphone software, that the prompt comes telling me that this is the current itunes? -
Hello everyone, I have an iPhone 4 and it keeps turning on and then off continuously. I put it in recovery mode and i try restoring it but it wont work it just says error 21. If there is any way to fix i would like if you post it, thanks
If using windows...
Temporarily disable your firewall and antivirus software and try again...
http://support.apple.com/kb/TS1379
See iTunes Connection Issues here...
iTunes for Windows: Troubleshooting security software issues
Etrane wrote:
... it just says error 21. ...
Check for hardware issues
Related errors: 1, 3, 10, 11, 12, 13, 14, 16, 20, 21, 23, 26, 27, 28, 29, 34, 35, 36, 37, 40, 1000, 1002, 1004, 1011, 1012, 1014, 1667, or 1669.
Try to restore your iOS device two more times while connected with a cable, computer, and network you know are good. Also, confirm your security software and settings are allowing communication between your device and update servers. -
After updated software on mac mini with os x 10.7.5 and restart the mouse pointer after about 30 sec. converted to the rainbow wheel and I can't control the computer. The rainbow wheel was runnig 8 hrs and I turn off mac mini by power button, then I turn on mac mini with key Shift and p/w, checked HD. My HD has
capacity 499.25 GB used 86.91GB. Is there a solution to fix this problem axcept the reinstall os?Please read this whole message before doing anything.
This procedure is a diagnostic test. It won’t solve your problem. Don’t be disappointed when you find that nothing has changed after you complete it.
Third-party system modifications are a common cause of usability problems. By a “system modification,” I mean software that affects the operation of other software — potentially for the worse. The following procedure will help identify which such modifications you've installed. Don’t be alarmed by the complexity of these instructions — they’re easy to carry out and won’t change anything on your Mac.
These steps are to be taken while booted in safe mode.
Below are instructions to enter some UNIX shell commands. The commands are harmless, but they must be entered exactly as given in order to work. If you have doubts about the safety of the procedure suggested here, search this site for other discussions in which it’s been followed without any report of ill effects.
Some of the commands will line-wrap or scroll in your browser, but each one is really just a single line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, and you can then copy it. The headings “Step 1” and so on are not part of the commands.
Note: If you have more than one user account, Step 2 must be taken as an administrator. Ordinarily that would be the user created automatically when you booted the system for the first time. The other steps should be taken as the user who has the problem, if different. Most personal Macs have only one user, and in that case this paragraph doesn’t apply.
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
When you launch Terminal, a text window will open with a line already in it, ending either in a dollar sign (“$”) or a percent sign (“%”). If you get the percent sign, enter “sh” and press return. You should then get a new line ending in a dollar sign.
Step 1
Triple-click the line of text below to select it:
for k in /Sy*/L*/Ex*/{,.?}*.kext; do test -f "$k/Contents/Info.plist" && /usr/libexec/PlistBuddy -c "Print :CFBundleIdentifier" "$_" | egrep -qv "apple|Accusys|ArcMSR|ATTO|CalDigit|HighPoint|hp-fax|JMicron|print|SoftRAID|stex" && echo $k; done | open -f -a TextEdit
Copy the selected text to the Clipboard by pressing the key combination command-C. Then click anywhere in the Terminal window and paste (command-V). A TextEdit window will open with the output of the command. Post the contents of that window, if any — the text, please, not a screenshot. You can then close the TextEdit window. The title of the window doesn't matter, and you don't need to post that. No typing is involved in this step.
Step 2
Repeat with this line:
sudo defaults read com.apple.loginwindow LoginHook | open -f -a TextEdit
This time you'll be prompted for your login password, which you do have to type. Nothing will be displayed when you type it. Type it carefully and then press return. You may get a one-time warning to be careful. Heed that warning, but don't post it. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
Note: If you don’t have a login password, you’ll need to set one before taking this step. If that’s not possible, skip to the next step.
Step 3
Repeat with this line:
ls -1A /e*/mach* {,/}L*/{Ad,Compon,Ex,Fram,In,Keyb,La,Mail/Bu,P*P,Priv,Qu,Scripti,Servi,Spo,Sta}* L*/Fonts 2> /dev/null | open -f -a TextEdit
Important: If you formerly synchronized with a MobileMe account, your me.com email address may appear in the output of the above command. If so, anonymize it before posting.
Step 4
osascript -e 'tell application "System Events" to get name of every login item' 2> /dev/null | open -f -a TextEdit
Remember, Steps 1-4 are all copy-and-paste — no typing, except your password. Also remember to post the output.
You can then quit Terminal. -
I can not update my phone it keeps saying error 3004 what do i do?
I can not update my phone it keeps saying error 3004 what do i do?
Hey MarleeMason,
Thanks for the question. I understand you are experiencing error 3004 when attempting to update your iPhone. The following article addresses this error message and potential resolution:
Resolve specific iTunes update and restore errors
http://support.apple.com/kb/TS3694
Resolve communication issues
Check the hosts file or TCP/IP filtering, which might cause communication issues between iTunes, ports, and servers.
Common errors: 1004, 1013, 1638, 3014, 3194, or 3000-3999. These alerts refer to gs.apple.com, say "There was a problem downloading the software", or say the "device isn't eligible for the requested build".
Thanks,
Matt M. -
My iphone will not Sync it just says Error itunes could not syn because thee sync session failled to start .............. can anyone help me ?
Same thing for me right now. Anybody have a fix on a Mac? My iPad syncs OK but my iphone 4S has this message.
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MY IPOD TOUCH 5TH GEN WON'T UPDATE TO IOS 7 KEEPS SAYING ERROR HELP QUICK!!!!1
I have just tried downloading the new iOS 7 I have been waiting for it for ages!!!! I click download and install and click agree to the terms and conditions and then it keeps saying error please help quick! I have waited to long for iOS 7 don't want to wait any longer!!!
Ok thanks I will try again in 30 mins then. Mine doesn't even start to update it it just says error pretty much as soon as I click agree
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Creative Cloud not installing on my mac. it says (Error code: A12E5)
Creative Cloud not installing on my mac. it says (Error code: A12E5). What do I do?
Hi luelalamirew,
Welcome to the Community!
A12E5 is a download error. Please follow the mentioned steps:
Mac:
Navigate to Library/Application Support/Adobe/OOBE and rename to OOBE.old .
Navigate to Applications/Utilities and trash Application Manager and Creative Cloud desktop folder.
Download and install CC desktop again. If still the issue persists then restart Mac in safe boot and try installing again: http://helpx.adobe.com/x-productkb/global/start-safe-boot-mode-mac.htm l .
Cheers!
Ankit -
TS1702 My book that I downloaded just says error what should I do
I have iBooks and was reading the book. Now it just says error. What can I do to get the book back?
Assuming that the book is still in the store have you tried deleting it from the bookshelf in the iBooks app and re-downloading it via the Purchased tab in the ibookstore in the app ?
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My IPhone 4S does not accept the installation of IOS 5.1.1 when I try to restore it. It just says error 1
Hi Rander4,
Sorry i am just responding, I had to find out from the shop where I purchased the IPhone if it was jail broken and I ve now confirmed that it was not jail broken.
What could possibly be done? -
Whenever i try to open my after effect it just says error 15 n dont work plzz help me out
whenever i try to open my after effect it just says error 15 n dont work plzz help me out
We cannot know. you are not telling us anything about your system, what kind of project, what footage etc. We don't even know what version of AE!!! In any case, run the Creative Suite Cleaner Tool, reinstall the program. If the issues persist, we realyl need a lot more info to help you.
Mylenium -
how can i update my 1st gen ipad when its running at 5.1, i do the update scan and it just says ipad is up to date? why will it not update to 7.1???
iPad 1's can only be updated to IOS 5.1.1. The iPad 1 doesn't have the processing power to handle any higher.
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LaserJet Pro M1536dnf trouble sending fax...just says fax job added but does not send out
LaserJet Pro M1536dnf trouble sending fax...just says fax job added but does not send out. How do I repair?
Thanks!Hi @LWest322 ,
I see that you are having issues with the fax not sending the fax. I can help you.
The settings would be under the Fax Menu button, Send Options, Send Fax Later.
I don't believe there is a option though to turn it off or on, just to set the date and time.
I can send you the reset for the printer in a private message, which resolve this issue.
In the forum beside your handle name just click on the envelope to view it.
Have a nice day!
Thank You.
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos Thumbs Up" on the right to say “Thanks” for helping!
Gemini02
I work on behalf of HP
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