Trouble upgrading in App Store

I have been trying to upgrade iMovie and iPhoto from the App Store and I keep on receiving a message that says the following, "We could not complete your request. There was an error in the App Store. Please try again later. (4)"
My computer is up to date on the latest versions including an upgrade to OS X Mountain Lion.
Any suggestions? I have tried to upgrade for two days now.

Remember that millions of people have been downloading Mountain Lion, which puts stress on the Apple download systems. I would just keep trying ....

Similar Messages

My new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help

my new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help
my iphone4 is 10 times faster
i have backed up on itunes and restored but still no luck
even siri is lagging

my new iphone is running extremley slow, internet takes ages to load, apps take ages to install and has trouble connecting to app store. and the apps dont work properly like ebay wont open or refresh items, plz help
my iphone4 is 10 times faster
i have backed up on itunes and restored but still no luck
even siri is lagging

HT6147 With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

With the latest iOS 7 update (Feb 2014) is anyone else experiencing trouble with the App Store not able even to load updates for existing apps, and unable to download new apps?

Hi I am having trouble accessing the App store and I tunes on my IPad, it just keeps loading. How can I fix it please.

I am having trouble accessing the Apps store and ITunes on my IPad. It just keeps loading, can someone please tell me what I've done wrong. Thanks

I have never experienced that or read about it either but before you resort to restoring - and that may be what you have to end up doing - try the basics first.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
Reset the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Sometimes just restarting the iPad can really help. The resolution may end up being more complicated, but try the simple things and then move on.

The apps ned to be upgraded but when clicking on upgrade in App store all apps are on wait

The apps need to be upgraded but when clicking on upgrade in App Store all apps are blocked on wait. Does anyone know how to solve this problem?

Are you on WiFi or cellular? I believe there is an option to only download apps when connected to WiFi. This might be enabled on your device.

I am having trouble in the app store after upgrading to iPhone 5 and iOS 6

I am having trouble since upgrading from iPhone 4s to iPhone 5. The "restore" feature never completed after activation of the new phone (it was close, only "find my iphone" app did not complete - it looked like it is forever trying to download). But now, when I have tried to update apps, or even purchase new (free or paid) apps, the store does not let me. It flashes error messages on my screen so quickly they cannot be read (the first is something about signing in to the store with an apple ID). I have seen other similar threads and have tried logging out and into the app store from the settings menu.
I also cannot get any of my music to transfer to the iPhone (from the icloud). It seems to be trying to but I just get the spinning wheel of death.
Any thoughts or help out there would be much appreciated.
Thanks

Hello there, Missy.
First thing I would recommend is to check your downloads queue to make sure there is not an interrupted download per the following Knowledge Base article:
iTunes: How to resume interrupted iTunes Store downloads
http://support.apple.com/kb/HT1725
If your download was interrupted using your iPhone, iPad, or iPod touch
1. From the Home screen, tap the iTunes app.
2. For iPhone or iPod touch, tap More > Downloads. For iPad, tap Downloads.
3. Enter your account name and password if prompted.
4. Tap the blue download arrow to resume.
If you can't complete the download on your iOS device, you can download it in iTunes on your Mac or PC and then sync it to your iOS device. You can also transfer purchases from your iPhone, iPad, or iPod to a computer.
For Apps, you can also try tapping on the application icon to resume the download, as outline in this featured discussion:
App updates won't download on my...: Apple Support Communities
https://discussions.apple.com/thread/4111336
Try tapping the App, so that it changes to Paused instead of Waiting, then tap it again to resume the install.
Make sure you don't have any paused downloads in other apps either, like the App Store or iTunes Store.
If that doesn't do it, try resetting or restoring the iPhone.
via whatheck
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I just upgraded to iOS 7 last night and today i had a lot of trouble with my app store and upgrading my apps...

At first my app store had many notiifications saying i had upgrades however when i opened the app store app all my upgrades would disappear and say that my app were all up to date. This eventualy worked itself out and i hit "Upgrade All" now leaving me with an iPod %th Gen full of apps that are in "waiting..." to upgrade and WILL NOT LOAD.
What do i do?

Fix iPhone Apps Stuck "Waiting" During Installation
Fix iOS Apps Stuck on “Waiting…” During Download & Install
Waiting applications: Apple Support Communities

Can't open documents "you will need a newer version of pages..get upgrade at app store" App store says I have the current version.

Can't open documents some as recent as yesterday. "you will need a newer version of Pages...you can upgrade from the app store" The app store indicates i have the current version, upgrade not appropriate. A relatively new problem.

You have two versions of Pages on your Mac & are trying to open Pages 5 documents with Pages 4. Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there then right-click on the Dock icon & select Options > Keep in Dock.
Installing new versions of iWork has never replaced existing versions. This is nothing new. The only thing new is that the '09 apps are moved to an iWork '09 folder if they were purchased from the Mac App Store. If they were installed from disk they should already be in a separate folder in Applications.

I bought iWork on disk, how do I upgrade via app store?

I bought iWork family pack on disk. How do I update, upgrade and install on other macs, using the app store?

You can download it from Apple's site. I figured it out when I was talking to the Apple help desk.
http://support.apple.com/downloads/

Downloading Mountain Lion upgrade from App Store failed

I'm upgrading my wife's iMac from Snow Leopard 10.6.8 to Mountain Lion. Just tried to download the Mountain Lion upgrade from the App Store. I paid for it, clicked on the download, the little icon did it's fancy leap down to the application bar at the bottom of the page, and the item in the app store said it was downloading as well as the white bar beneath the icon in the app bar at the bottom of the screen. Nothing happened. I left the computer and came back about ten minutes later. The app store had crashed. Rebooted it. Tried the download process again. Same result.
I paid about $20 for the system software upgrade so I would like, if possible, to use the app store item if I can. Is there a solution without a trip to the Apple Store to buy the system upgrade?
John Kendrick

Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go
Move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.

Upgrading via App Store vs. Regular Upgrade

App Store version is $20 cheaper than upgrading, but will it "upgrade" me without losing all my settings, plugins, etc? While I'd like to save the $20, it's not worth it if I have to reconfigure everything.
Thanks

Everything works as you'd hope after buying from App Store. Later updates are available as expected. Additional downloads are available to additional computers. There is no documentation but electronic version is available online or to download. Documentation can be loaded onto iPad.

HT204053 Can't get rid of old ID from previous owner when need upgrades from APP Store?

My son set up his acct when he download most of the APP Store, few months later I downloads few more in his name till his ID doesn't work, so I decide to change into my name in acct, however when the APP show need upgrade those games etc.. Still automatic to his name . I seem can not get it to change to my name. Does that mean I have to download ITune Store reprogramming ?

You cannot change the iTunes store account from his to yours and continue to use the purchases made from his account. I'm not quite sure why his account no longer works, there is no reason why it shouldn't.

While upgrading Mac App Store Kindle I get the 'The product distribution file could not be verified. It may be damaged or was not signed.' message. How to fix it?

While upgrading Kindle from Mac App Store I get the message 'The product distribution file could not be verified. It may be damaged or was not signed.' How can I fix it?

Quit the App Store if it's open.
Open the Finder. From the Finder menu bar top of your screen click Go > Go to Folder
Type this exactly as you see it here:
/Library/Preferences/SystemConfiguration
Click Go then move the NetworkInterfaces.plist file from the SystemConfiguration folder to the Trash.
Relaunch the App Store and try downloading Mountain Lion.

Mountain Lion upgrade, plus App Store...

Im going to be getting a Mac Mini sometime soon, (hopefully in the next few weeks) and was wondering the Free Mountain Lion upgrade, is that only for buying from the Apple online Store, or does it go for anywhere you buy the system new?
Also i have bought the Numbers app on my iPhone 4, and also had the download for my iPad 2 as well for free, will this count on my Mac Mini from the App store, or will i have to pay for the app again when i get my Mini?
Thanks
Jon

jrthomas84 wrote:
Im going to be getting a Mac Mini sometime soon, (hopefully in the next few weeks) and was wondering the Free Mountain Lion upgrade, is that only for buying from the Apple online Store, or does it go for anywhere you buy the system new?
Anywhere...
jrthomas84 wrote:
Also i have bought the Numbers app on my iPhone 4, and also had the download for my iPad 2 as well for free, will this count on my Mac Mini from the App store, or will i have to pay for the app again when i get my Mini?
Thanks
Jon
You will need to Buy the OS X version to use on the Mac.

IWork '09 Physical DVD Upgrades via App Store?

I purchased iWork '09 on DVD from the Apple Store back when it came out. I have been able to receive constant updates through "Software Update" up until upgrading to Mountain Lion.
Now that OS X 10.8 shifted all software updates to the Mac App Store, will I no longer be able to download free updates for my copy of iWork? Will I have to pay via the Mac App Store? Any insights would be appreciated.

iWork '09 installed from the retail disk or from the downloaded trial must be updated throught Software Update. In Mountain Lion Software Update has been "rolled into" the Mac App Store. Choose Software Update from the Apple menu just like you always have & the Mac App Store will launch. Depending on what you have tihat needs updating you may see two sections in the MAS window. This is a screenshot of my updates yesterday when I had the iWork update under Software Update & some Mac App Store-purchased apps that also needed updating.
But, as always, if you're not running the latest versions of the iWork apps installed from a retail box or the downloaded trial & Software Update says your software is up to date, make sure the applications are where the installer initially put them. The updaters are very picky. If the location is not where the updater is programmed to look or if the folder doesn't have the name the updater looks for, it will not work. The applications cannot be renamed or moved. If you installed from the downloaded trial or the retail box, they must be in the iWork '09 folder in Applications. That iWork folder must be named iWork '09. If it doesn't have the '09 Software Update won't find them & the updaters won't work.

Trouble upgrading in App Store

Similar Messages

Maybe you are looking for