Trouble using secure connection

I'm having trouble accessing the iTunes store using a secure connection. I've tried everything I can possibly think of - disabling my firewall, renewing my IP address, etc. Apple and HP support don't seem to know how to help. I would greatly appreciate any advice anyone here can offer. Here's my network diagnostic log.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard HP Pavilion dv2000 (RG404UA#ABA)
iTunes 7.0.2.16
Current user is an administrator.
Network Adapter Information
Adapter Name: {0B1AABA9-25E5-4308-9113-6F182EE30272}
Description: Broadcom 802.11b/g WLAN
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Thu Jan 11 19:05:50 2007
Lease Expires: Thu Jan 11 20:05:50 2007
DNS Servers:
Adapter Name: {B6A6E76E-7355-4E9F-9357-0664380A25C6}
Description: NVIDIA nForce Networking Controller
IP Address: 169.254.43.237
Subnet Mask: 255.255.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Thu Jan 25 17:09:02 2007
Lease Expires: Mon Jan 18 21:14:07 2038
DNS Servers:
Adapter Name: {25E8B897-A7F7-42D2-BC97-C56F614434D2}
Description: WAN (PPP/SLIP) Interface
IP Address: 70.232.112.71
Subnet Mask: 255.255.255.255
Default Gateway: 70.232.112.71
DHCP Enabled: No
DNS Servers: 68.94.156.1
68.94.157.1
Network Connection Information
Active Connection: sbc
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
HP   Windows XP Pro  

I'm having trouble accessing the iTunes store using a secure connection. I've tried everything I can possibly think of - disabling my firewall, renewing my IP address, etc. Apple and HP support don't seem to know how to help. I would greatly appreciate any advice anyone here can offer. Here's my network diagnostic log.
Microsoft Windows XP Professional Service Pack 2 (Build 2600)
Hewlett-Packard HP Pavilion dv2000 (RG404UA#ABA)
iTunes 7.0.2.16
Current user is an administrator.
Network Adapter Information
Adapter Name: {0B1AABA9-25E5-4308-9113-6F182EE30272}
Description: Broadcom 802.11b/g WLAN
IP Address: 0.0.0.0
Subnet Mask: 0.0.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Thu Jan 11 19:05:50 2007
Lease Expires: Thu Jan 11 20:05:50 2007
DNS Servers:
Adapter Name: {B6A6E76E-7355-4E9F-9357-0664380A25C6}
Description: NVIDIA nForce Networking Controller
IP Address: 169.254.43.237
Subnet Mask: 255.255.0.0
Default Gateway:
DHCP Enabled: Yes
DHCP Server: 255.255.255.255
Lease Obtained: Thu Jan 25 17:09:02 2007
Lease Expires: Mon Jan 18 21:14:07 2038
DNS Servers:
Adapter Name: {25E8B897-A7F7-42D2-BC97-C56F614434D2}
Description: WAN (PPP/SLIP) Interface
IP Address: 70.232.112.71
Subnet Mask: 255.255.255.255
Default Gateway: 70.232.112.71
DHCP Enabled: No
DNS Servers: 68.94.156.1
68.94.157.1
Network Connection Information
Active Connection: sbc
Connected: Yes
Online: Yes
Using Modem: Yes
Using LAN: No
Using Proxy: No
SSL 3.0 Support: Enabled
TLS 1.0 Support: Enabled
Firewall Information
Windows Firewall is off.
Connection attempt to Apple web site was successful.
Connection attempt to iTunes Store was successful.
Secure connection attempt to iTunes Store was unsuccessful.
The network connection timed out.
HP   Windows XP Pro  

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    at com.sap.pj.jmx.mbeaninfo.AdditionalInfoProviderMBean.invoke(AdditionalInfoProviderMBean.java:289)
    at com.sap.pj.jmx.server.MBeanServerImpl.invoke(MBeanServerImpl.java:944)
    at com.sap.pj.jmx.server.interceptor.MBeanServerWrapperInterceptor.invoke(MBeanServerWrapperInterceptor.java:288)
    at com.sap.engine.services.jmx.CompletionInterceptor.invoke(CompletionInterceptor.java:409)
    at com.sap.pj.jmx.server.interceptor.BasicMBeanServerInterceptor.invoke(BasicMBeanServerInterceptor.java:277)
    at com.sap.jmx.provider.ProviderInterceptor.invoke(ProviderInterceptor.java:258)
    at com.sap.engine.services.jmx.RedirectInterceptor.invoke(RedirectInterceptor.java:340)
    at com.sap.pj.jmx.server.interceptor.MBeanServerInterceptorChain.invoke(MBeanServerInterceptorChain.java:330)
    at com.sap.engine.services.jmx.MBeanServerSecurityWrapper.invoke(MBeanServerSecurityWrapper.java:287)
    at com.sap.engine.services.jmx.MBeanServerInvoker.invokeMbs(MBeanServerInvoker.java:131)
    at com.sap.engine.services.jmx.ClusterInterceptor.invokeMbs(ClusterInterceptor.java:212)
    at com.sap.engine.services.jmx.ClusterInterceptor.invoke(ClusterInterceptor.java:766)
    at com.sap.engine.services.jmx.MBeanServerInterceptorInvoker.invokeMbs(MBeanServerInterceptorInvoker.java:102)
    at com.sap.engine.services.jmx.connector.p4.P4ConnectorServerImpl.invokeMbs(P4ConnectorServerImpl.java:61)
    at com.sap.engine.services.jmx.connector.p4.P4ConnectorServerImplp4_Skel.dispatch(P4ConnectorServerImplp4_Skel.java:64)
    at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:320)
    at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:198)
    at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:129)
    at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
    at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
    at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
    at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)
    Caused by: com.sap.engine.services.dbpool.exceptions.BaseInstantiationException: Cannot create instance ManagedConnectionFactoryImpl.
    at com.sap.engine.services.dbpool.spi.ManagedConnectionFactoryImpl.<init>(ManagedConnectionFactoryImpl.java:78)
    at com.sap.engine.services.dbpool.deploy.ContainerImpl.startDataSources(ContainerImpl.java:1779)
    ... 42 more
    Caused by: java.lang.ClassNotFoundException: com.microsoft.sqlserver.jdbc.SQLServerDriver
    Found in negative cache
    ------------------------- Loader Info -------------------------
    ClassLoader name: [library:KedDriver]
    Parent loader name: [Frame ClassLoader]
    No references !
    Resources:
    E:\usr\sap\J2E\JC01\j2ee\cluster\server0\bin\ext\KedDriver\sqljdbc.jar
    E:\usr\sap\J2E\JC01\j2ee\cluster\server0\bin\core_lib\opensqlport.jar
    Loading model: {parent,local,references}
    at com.sap.engine.frame.core.load.ReferencedLoader.loadClass(ReferencedLoader.java:360)
    at com.sap.engine.services.dbpool.spi.ManagedConnectionFactoryImpl.<init>(ManagedConnectionFactoryImpl.java:74)
    ... 43 more
    at com.sap.engine.services.deploy.server.application.ParallelAdapter.sleepClientThread(ParallelAdapter.java:270)
    at com.sap.engine.services.deploy.server.application.ParallelAdapter.runInTheSameThread(ParallelAdapter.java:127)
    at com.sap.engine.services.deploy.server.application.ParallelAdapter.makeAllPhasesAndWait(ParallelAdapter.java:245)
    at com.sap.engine.services.deploy.server.DeployServiceImpl.startApplicationAndWait(DeployServiceImpl.java:4761)
    at com.sap.engine.services.deploy.server.DeployCommunicatorImpl.startApplicationAndWait(DeployCommunicatorImpl.java:661)
    ... 33 more
    at com.sap.engine.services.dbpool.exceptions.BaseRemoteException.writeReplace(BaseRemoteException.java:178)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:324)
    at java.io.ObjectStreamClass.invokeWriteReplace(ObjectStreamClass.java:896)
    at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1011)
    at java.io.ObjectOutputStream.defaultWriteFields(ObjectOutputStream.java:1332)
    at java.io.ObjectOutputStream.defaultWriteObject(ObjectOutputStream.java:367)
    at javax.management.MBeanException.writeObject(MBeanException.java:126)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:324)
    at java.io.ObjectStreamClass.invokeWriteObject(ObjectStreamClass.java:809)
    at java.io.ObjectOutputStream.writeSerialData(ObjectOutputStream.java:1296)
    at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1247)
    at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1052)
    at java.io.ObjectOutputStream.defaultWriteFields(ObjectOutputStream.java:1332)
    at java.io.ObjectOutputStream.defaultWriteObject(ObjectOutputStream.java:367)
    at com.sap.exception.BaseExceptionInfo.writeObject(BaseExceptionInfo.java:964)
    at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
    at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
    at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
    at java.lang.reflect.Method.invoke(Method.java:324)
    at java.io.ObjectStreamClass.invokeWriteObject(ObjectStreamClass.java:809)
    at java.io.ObjectOutputStream.writeSerialData(ObjectOutputStream.java:1296)
    at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1247)
    at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1052)
    at java.io.ObjectOutputStream.defaultWriteFields(ObjectOutputStream.java:1332)
    at java.io.ObjectOutputStream.writeSerialData(ObjectOutputStream.java:1304)
    at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1247)
    at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1052)
    at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:278)
    at com.sap.engine.services.jmx.ResponseMessage.writeBody(ResponseMessage.java:177)
    at com.sap.engine.services.jmx.Message.writeMsg(Message.java:257)
    at com.sap.engine.services.jmx.Message.getMsg(Message.java:453)
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    at java.io.ObjectOutputStream.writeExternalData(ObjectOutputStream.java:1267)
    at java.io.ObjectOutputStream.writeOrdinaryObject(ObjectOutputStream.java:1245)
    at java.io.ObjectOutputStream.writeObject0(ObjectOutputStream.java:1052)
    at java.io.ObjectOutputStream.writeObject(ObjectOutputStream.java:278)
    at com.sap.engine.services.jmx.connector.p4.P4ConnectorServerImplp4_Skel.dispatch(P4ConnectorServerImplp4_Skel.java:66)
    at com.sap.engine.services.rmi_p4.DispatchImpl._runInternal(DispatchImpl.java:320)
    at com.sap.engine.services.rmi_p4.DispatchImpl._run(DispatchImpl.java:198)
    at com.sap.engine.services.rmi_p4.server.P4SessionProcessor.request(P4SessionProcessor.java:129)
    at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
    at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
    at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
    at java.security.AccessController.doPrivileged(Native Method)
    at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:100)
    at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:170)

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