Trouble verifying email for facetime on new ipod touch.

Just got an iPod touch and trying to set up Facetime. I get a message "Unable to verify email because it is already in use" What does that mean and how can I get past this problem?

iOS: Troubleshooting FaceTime

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  • HT201412 My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

    My cousin bought iPod touch 5th gen. Then it doesn't turned on. He charge it a charge icon appeared but after 30 mins still off . Is that normal for a brand new iPod touch? Please help me..

    Not Charge
    - See:    
    iPod touch: Hardware troubleshooting
    iPhone and iPod touch: Charging the battery
    - Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
    - If a 5G iPod      
    Iphone 5 lightning port charging problem - SOLUTION!
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
      Apple Retail Store - Genius Bar
    and
    try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
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  • Full automatic Itunes synchronization impossible for a brand new Ipod touch 5th generation

    Hey all,
    I bought a brand new Ipod Touch 5th generation which won't synchronize my whole music library through Itunes (very latest version of the app).
    The ipod runs IOS8 and the mac mini runs Yosemite latest version.
    I already had issue synchronizing music the very 1st day I had the Ipod touch. As a result, went back to the Apple store for changing it for another device, thinking the Ipod was faulty, which Apple accepted and changed my device for a brand new one.
    Since then, still unable to synchronize the full music library through itunes. I performed several full resets both on the mac mini and of the Ipod touch with no success. The synchronization seems to run fully normally with no warning pop up saying it failed or whatsoever and the sync process is very very long. But once done, my Ipod remains empty with no data at all.
    The weird thing is that Photos are fully synchronized with no issue at all.
    I contacted the Apple assistance who argued that my music library might be faulty and have corrupted files in it. So I cleaned it up, suppressing some files I had in double etc.
    BUT still, no success, I had to go through the entire library to sync manually, but even then, I was able to have on the device, only half of the library, i.e. around 25 go. once the ipod display 25 to 30 gb remaining, it won't sync no more files.
    Although I cleaned up the entire library and reset both devices hundreds of times, I have no clue why even manually, I'm completely unable to have my whole library automatically sync.
    I spent hours on the phone with Apple assistance to get some help with no success so far. I even re-installed Itunes completely, still without any result at all.
    I was only able to upload on the Ipod only half of the music library, and there are still 25 to 30 GB space remaining on the ipod and 20GB of music to be uploaded.
    The automatic sync process always fails any time I try to run it, except for the photos, books etc.
    I must say I also have an 160 GB Ipod classic with which I never had any problem so far, and which fully sync my whole library with no issue at all.
    I read on the internet that some other users of IOS8 are accountering the same issue with itunes.
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    Yes the system just keep sync as everything is normal, but then no song is actually uploaded to the ipod.
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    the automated process will just keep sync as if normal and the last step saying 'applying the modifications" just keep going on and never ends.
    I was only able to upload manually half of the albums, all songs comes from different sources; ripped from CD for great part, but also downloaded from the internet from trusted websites.
    All songs play normally through Itunes on the Mac Mini.
    But then when trying to sync the whole library automatically, nothing happens and I only get tags of the different albums, as if there, but actually it won't play none and the Ipod player just keep skipping as if no musical data is there.

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  • TS1398 We a trying to start a apple ID acc for my daughters new IPod touch. I have a apple ID acc with mt Iphone. It wont let us use the same email address, but wont let us use a fake one either. What do we do?

    we are trying to open a apple ID acc for my daughters IPod touch.I have a apple ID acc with my IPhone. It wont let us us use the same email ( she doesnt have one) but wont let us us a fake one. What do we do?

    The only way to get an apple ID is to have an email account you've never used before. The only thing you can do is make her an email.

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    this only happened because i changed my password???

    Mabe here:
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    What happens when you try to verify? Error message?

  • Charging for software on a BRAND NEW iPod Touch?

    Glad to hear people are now getting the 2.2 download to work. Has anyone gotten anywhere asking Apple for justification for a $10 software upgrade on a brand new iTouch purchased within 30 days and given as a Christmas gift? (I gave 2!) This is even crazier than "Microsoft think".
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    Your iPods may be 'new' as opposed to 'used', but they were clearly not the latest models.
    Any iPod that do not have the 2.2 software installed have to pay for it. This is because that the time they were manufactured by Apple and released the 2.2 software was not available. Apple sold those devices to the retailer before the 2.2 software was released and therefore you bought an 'old' model that is NOT entitled to the 2.2 software. It is not about when the device was sold it is about when it was manufactured. Apple do not know when the devices you have were sold to you anyway.
    Apple does know the serial numbers of your devices and it does check to see if they are entitled to the update and clearly they are not as they were manufactured before the new software was released.
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    2) To Do lists that sync between Mobile Me – my Macs and the Touch – with the ability to make/edit the To Do from the Mac or the Touch.
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    Hi,
    I have done the transition from a Palm Treo to the iPod Touch. As has been said the Apps are not as mature as with the Palm. You do need to be creative. I went with OmniFocus, both the ipod app and the desktop app. The desktop app will sync with iCal but I feel it should be the master. Not the cheapest route but very solid.
    Direct MS Word compatibility I haven't seen yet. It will be there I am sure. The Notes app works fine for writing and you can email notes to yourself and copy the text out to what ever program you choose. No cut Copy Paste yet either so real word processing is not a reality. Docs to Go was pretty good.
    There is CSV touch that will load any CSV file. Excel sheets. Also the idb Datamaster pro. Worth looking at. It is a database system that can import and export again in csv.
    I have PocketMoney to record financials. It will sync through QIF files with Quicken. I say sync but it really just imports and exports QIF files. Takes some creative handleing not to end up with duplictae transactions. I figured out a work around and it saves keeping the paper around till I get to my computer.
    File Magnet is really great. Drag anything to it and it will be loaded for viewing ( only) on the Touch.
    The sync with iCal, Email and Contacts is excellent. I use this system daily for all my appointments and work schedules.
    I don't bother with the games but it is cool to listen to music in the car with one device.
    Having real internet in your hand instead of the klunky Treo browser is so much better. Safari is functional enough to do my online banking.
    iFlix is really functional for Netflix. My Weather for weather forcast. Gives local animated radar.
    So.. It is a new platform. It will have growing pains but it is functional and innovative.
    Browse the App Store. Most are cheap enough that you can try without costing too much. The reviews are mostly helpful if you weed through the jokers.
    I carry mine all the time. It finds internet all over without me doing anything. Battery life is acceptable for the most part. Just listening to music it lasts plenty long. Wifi and constant browsing or apps will run it down quicker. Consider that like watching a video. I use it in my car with a TransPod FM adapter. It charges the battery while it is playing. Works out fine that way. I get a full day of use and then the night always on without any worries. The ride to work charges it up enough.
    Hope this helps. I love mine.
    Greg

  • When will the new ipod touch 6th gen come out?

    When is the ipod touch 6th gen. suppose to come out?

    Apple has not announced any new iPod models, and until they do none of us here, who are all fellow users, will have any idea. In the past, any new models of the iPod touch were announced in the fall, but whether Apple will continue this pattern or indeed if they have plans for any future new iPod touch models at all is unknown. We'll just have to wait and see.
    Regards.

  • I set up my mom's new ipod touch with the wrong email in icloud by mistake and i cant verify the account, can someone please help me??

    I set up my mom's new ipod touch and I dont know how, but i used her password as the email on a mistake and i can't verify the icloud account....can someone please help me???????

    Thank you for replying.    Yes I deleted the old email address..   

  • I downloaded new os for my daughter's ipod touch.  I remember during setup after that I checked off my husband's email account and now she is receiving his texts.  How do I fix this.  The "icloud"/ "messages" buttons are both greyed out under settings

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  • HT204380 I cant set up my facetime in a new iPod touch 5 generation, I enter my apple id and password and select my email address and it get verification but after that it come back to enter my apple id and password again. please help

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  • New ipod touch cant connect to icloud using correct email

    My daughter has a new ipod touch (5th gen) and is trying to set up icloud so she can have facetime and imessage.  it won't let her sign in using the existing apple id and account i have.  the device said an email verification was sent, and it wasn't received.  i did verify that i had typed in the correct email, not only once, but twice.  any suggestions?

    Hi melluvahess,
    Welcome to the Support Communities!
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  • New iPod Touch Facetime - Contact does have Facetime button

    My wife and I recently got new iPod touches (iOS Version 4.3.5) and we wanted to use Facetime to chat with one another. I set up facetime on each iPod touch with our Apple IDs and emails, made sure Facetime was turned on in Settings on both touches, but the contact page for neither of us has a Facetime button to press. For this initial test we are using our home Wifi connection and the connection seems fine. Any ideas as to what I am doing wrong - it is supposed to be so simple, but it is making me feel simple.

    Never mind, I figured it out - you just press the email, there is not "Facetime" button.

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