Trouble verifying ID information that is correct.

I have tried several times to find and/or reset an old password I no longer use, for one of two Apple accounts. I keep getting an error message that says my birthday "doesn't match" their records for the Apple ID I'm using.  Both accounts are mine, both use the same security questions and answers, and both reference the same date of birth. Can I get online Chat live help with this problem and others I have?

Hello KKC53,
Thanks for using Apple Support Communities.
If you'd like to contact Apple Support for assistance with resetting your Apple ID password, then please use the link below to contact Apple in your country.
Contact Apple for help with Apple ID account security - Apple Support
Have a great weekend,
Alex H.

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