"Trouble verifying membership" pop up keeps occuring.

I've spoken to three different agents about this with no relief. I cancelled my paid subscription before my first 30 days because I have access to it for free as a student. This wasn't happening prior to my switch. Someone had me delete my "OPM" file and do this other stuff with no relief. It's giving me a 1 day left notification. Please someone help me fix this before I strangle someone.

Hi Taylor,
We have checked the details of your account, we don't see any active subscription on it.
Kindly provide the below mentioned details in a Private Message so that we can try to assist you appropriately.
Email address of active subscription:
Alternate # so that we can reach you:
[Note: Details that we need are critical, make sure that you send it via Private Message only.]
Thanks,
Atul Saini

Similar Messages

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    Hi Peter,
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    Cancel http://helpx.adobe.com/x-productkb/policy-pricing/return-cancel-or-change-order.html
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  • I keep getting the error message 'We are having trouble verifying your membership', though I've just renewed my license

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    Creative Cloud support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html ( http://adobe.ly/19llvMN )

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  • Problem with a constant Creative could pop up We are having trouble verifying you membership.

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    Please refer to:
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  • If use a CC application (Windows 8.1), then popup from Adobe says"We have trouble verifying your membership-60 days remaining", But checked account and all OK

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    Chat Now button near the bottom for Activation and Deactivation problems may help
    http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html
    or
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  • Since downgrading and paying for Photoshop CC i get pop up box upon loading Photoshop stating there is trouble verifying my account and to get in touch have tried this?

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    Contact Adobe support thru chat. 
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  • We are having trouble verifying your membership.

    I get a popup every time I start any adobe CC product. It has been happening since day 1 and nobody through chat support has been able to help. I have contacted support at least five times with no results.
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    Please check for the firewall & security of the internet , after that you can perform the following step:
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    Mac OS: /Users/[user name]/Library/Application Support/Adobe/OOBE
    Delete the opm.db file.
    You can also refer to :
    Cannot clear the error message "we are having trouble verifying your membership"
    "We are having trouble verifying your membership"
    Regards
    Rajshree

  • My account is for CC Photography (recently changed from CC Single App Photoshop), but when I open photoshop I get the Adobe warning that there is trouble verifying my membership. Please advise

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    Verify Account https://forums.adobe.com/thread/1465499 may help
    -Credit card https://helpx.adobe.com/utilities/credit-card.html
    -wrong email https://forums.adobe.com/thread/1446019
    or
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  • Hi there, I use a MacBook pro. I have had an one year Creative Cloud acount since february, and now I'm getting the message: WE ARE HAVING TROUBLE VERIFYING YOUR MEMBERSHHIP. I have a photoshop, lightroom and indesign membership. Help!! I need to work! Wh

    Hi there, I use a MacBook pro. I have had an one year Creative Cloud acount since february, and now I'm getting the message: WE ARE HAVING TROUBLE VERIFYING YOUR MEMBERSHHIP. I have a photoshop, lightroom and indesign membership. Help!! I need to work! What should I do? Thank you.

    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    or
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    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

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