Trouble viewing Microsoft Outlook Web App on MacBook and iPad
I have used outlook.com for my university's email account for the past year, accessing it from my brand new MacBook. Then earlier this month all of the images and formatting have been completely wrong. All the images just come up as a question mark and there is no formatting for the webpage at all. All I see is everything stuck on the left-hand side like this:
Inbox
Unread Messages (5)
Sent Items
and so on and so forth. None of the links work at all, they just reload the current page. On my iPad I cannot even login to my account, Outlook tells me my password is incorrect (it's not). Also as of this past week my MacBook tells me the security certificate of Outlook.com is invalid, and it warns me that it might be a phony website
Outlook.com works perfectly fine from PCs, but from both my home macs it is failing. Microsoft charges $39 to get an email back so they are of no use whatsoever.
What on Earth should I do?
Hello strick,
I'm able to load Outlook.com just fine in Safari, Chrome and Firefox. So it's possible that it's a weird cookie and/or cache issue for your web browser. You didn't specify which browser you were using, so I'm going to assume it's Safari. Anyway here's an explanation (from Google) on how to do it for each browser -
http://www.google.com/support/accounts/bin/answer.py?answer=32050
It sounds more like a browser issue than anything else, as I'm unable to replicate any issues with the Outlook.com site across all three of the popular browser platforms for OS X.
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Hi,
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Some explanations of what I want to do :-)
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According to your description, I understand that login OWA and return an certificate warning.
If I misunderstand you concern, please do not hesitate to let me know.
I want to double confirm whether all user or some special user experience this issue. If only few of user face this problem, please try to double check the Trusted Root Certification Authorities Certificate Store in IE.
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Thanks
Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact [email protected]
Allen Wang
TechNet Community Support -
I have just upgraded to Firefox 8.0.1 on may MacBook (10.6.8) and now all files I download from my Outlook Web app labeled attachment.ashx, not as they were originally sent (.docx, .pdf, etc). How do I change this back?
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[22:50:09.154] : The HTTP request succeeded with result code 200 (OK).
[22:50:09.154] : The sign-in page is from ISA Server, not Outlook Web App.
[22:50:09.154] : The server reported that it supports authentication method FBA.
[22:50:09.154] : This virtual directory URL type is External or Unknown, so the authentication type won't be checked.
[22:50:09.154] : Trying to sign in with method 'Fba'.
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Have you tried post this to LYNC forums?
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Can't "send" mail in Outlook Web App
Firefox version 34 on Ubuntu Linux 12.04
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Using Outlook Web App Web Parts in Exchange Server 2013 - OWA ? Possible?
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Hi, you said this feature is supported in Exchange Online (I understand you're referring to Office 365). Can you please point me to some documentation as I was trying to use it with my E3 account and it doesn't seem to work?
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Can no longer connect to a Microsoft Outlook Web Access site
Hi,
I hope you can help.
I used to be able to access a Microsoft Outlook Web Access site. However recently I am unable to do so. It has a self signed certificate, which I used to choose to accept, and then the browser waits and waits and waits.
I have tried Safari, Firefox, Camino, Flock, Opera, even Internet Explorer. They all behave the same way.
I am not sure when it stopped working. I only log on infrequently. So I do not know if it stopped working after a security update or an OS upgrade.
My Mac is up to date with software updates. I have performed the usual things, repaired permissions etc.
The funny thing is I can connect using Netscape Comunicator under Classic. I have also borrowed a friend's MacBook running leopard, and that works too.
I am wondering if a setting somewhere has become corrputed or inadvertently set incorrectly.
Thank you in anticipation.
TedHi Bryan,
Thanks for your input.
Unfortunately I cannot get any of the OS X browsers I have tried to get beyond the accepting the site's certificate. All just stall waiting on the Outlook Web Access site. Safari 3.1, Camino, Flock, Firefox (2.0.0.12 and 3 beta 4), Netscape (7.1 and 9), Microsoft's Internet Explorer (thinking that might be more integrated with its Outlook Web Access package).
I have even deleted the certificates from my Keychain (for Safari) or within the other browsers' preferences.
Last night I even re-applied the 10.4.11 combo updater and then checked for software updates to confirm my system was up to date, but again without success when attempting to reach the Outlook Web Access site.
Thanks anyway.
Ted -
A user creates tasks in Outlook 2013, his Exchange email account on his iPhone and in the Outlook Web App (Not Outlook.com). A small number of these tasks will only show up in the Outlook Web App, though, no matter which platform he entered the
task from. He can enter a task in Outlook 2013 and it might not show up on the task list in Outlook 2013 or IOS after that, but WILL show up in the outlook Web App task list.
At first I thought sorting was the issue, but we compared all tasks in both Outlook 2013 and OWA, sorted by due date, and, sure enough, some were missing from 2013.
What I am not sure of:
If/how long a task will be visible on the platform it was submitted before it begins only appearing in OWA.
How long ago this started
I couldn't find this issue in the community or with a quick google search.
I am going to see when he is available to sit down and go through tasks to see if there is a pattern and try replicate it so I can see how long it might be available on the submitting platform before disappearing.
I can provide any other info needed. Thoughts on this issue?Hi,
I would suggest you reset the view if you found some tasks in Outlook missing.
VIEW tab -> Reset View.
Or we can simply start Outlook with the switch "/cleanviews"(Restores default views. All custom views that you created are lost):
Press Win + R and type “outlook.exe /cleanviews” in the blank box, then press Enter.
Check if this helps you find the missing tasks.
Thanks,
Melon Chen
Forum Support
Come back and mark the replies as answers if they help and unmark them if they provide no help.
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