Trouble w/iPhone 3g and Mircosoft Exchange

Since I got my iPhone on July 11 I've been connected to my office Exchange server w/no problems. Last night, our company's IT department "upgraded" our server and since then my iPhone (and other iPhones) can't connect to the server...we keep getting a fail message. All other phones are having no problems connecting. Any body have any suggestions? Our IT people had be delete the account and restart and then re-add the account. No luck! Please help!

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MAJOR PROBLEMS WITH IPHONE 3G AND MICROSOFT EXCHANGE!!!! PLEASE HELP!!!!

Ok,
My exchange server at work was synced to my iphone and has worked with no issues. I then exchanged my phone because there were issues with my bluetooth not syncing properly. So with this new phone, it prompts me to enter in my exchange server password every few days. I contacted my IT department as well and microsoft to get this issue resolved because I assume that there were issues with the exchange server. They were both able to see an event viewer and it showed that my iphone was attempting to log in numerous amounts of times, which locks out my account after 3 incorrect log ins. Even when I erased the exchange account from my phone, it still showed that the phone in the event viewer was trying to log in over and over again. I then did a master clear and restore and the process was removed in the event viewer. So then I called my IT department to unlock my account after I cleared everything. I was able to sync everything again with it working properly. Now its a day later and the my exchanger server prompts me to enter in the password AGAIN and my exchange account is locked AGAIN because the event viewer at work is showing the same issues. Is my Iphone not saving the password correctly? What do I do? My IT department even created a dummy account to see if a new account would fix the issues but yet no cigar! HELP!!

The iPhone you returned is still syncing against your server and locking out your account. Someone possibly has access to your mail data. I'd recommend having your Exchange Administrator install the Microsoft Exchange Server ActiveSync Web Administration Tool (http://www.microsoft.com/downloads/details.aspx?FamilyID=E6851D23-D145-4DBF-A2CC -E0B4C6301453&displaylang=en) and attempt to wipe/delete/block that other iPhone.
Message was edited by: ethanm

Problems sending emails with iPhone 3G and outlook exchange

I have a problem sending email with exchange. Receiving and answering mail works fine and calender updates work fine. However when I initiate an email from the phone it syncs and ends up in the sent folder in the computer but never reaches the recipient. I have tried this many times with different recipients and phones. It only happens from my iphone and ipad. Any suggestions?
Any help much appreciated

The iPhone you returned is still syncing against your server and locking out your account. Someone possibly has access to your mail data. I'd recommend having your Exchange Administrator install the Microsoft Exchange Server ActiveSync Web Administration Tool (http://www.microsoft.com/downloads/details.aspx?FamilyID=E6851D23-D145-4DBF-A2CC -E0B4C6301453&displaylang=en) and attempt to wipe/delete/block that other iPhone.
Message was edited by: ethanm

Trouble with iphone 4s and xbox

Hi, I've owned my 4s for about 6 months now but resently i've started to have an issue with it.
While my phone is sitting idle in the living room everything is fine but if i use it and when it comes out of idle and switched from saying 3g to wifi it will dissconnect my husbands xbox live connection. Is anyone else having this trouble for the last 4 weeks or so?
We have tried the xbox on wired and wireless and it happens no matter how we connect it.
Any help would be great thx!

We've rebooted several times, even tried restoring to factory settings (the router this is) but no joy. Its runnning on the latest firmware. (Netgear WGR614 v6) on Virgin broadband.

IPhone 4 and Exchange Sever 2010 Problems

All,
I'm running an iPhone 4, iPad, and Macbook Pro (10.6.4) to grab mail from our recently upgraded Exchange 2010 Mail Server. The server was moved from Exchange 2003 just this past weekend. Up until this weekend, I was able to access the exchange server through my iPhone (3gs running iOS4 AND iPhone 4), iPad and MBP (using Entourage).
After the update to 2010, I am able to access the exchange server through Apple Mail. However, I am now UNable to access the server on my iPhone 4, iPad or even entourage (which I tried just for kicks).
I have reset the ipad and iphone 4. Deleted the account and set it up multiple times. No luck. I also tried this on my wife's iphone 4 which was never in anyway associated with my work exchange server.
I have confirmed that at least one other co-worker is running his iPhone 4 with the recently upgraded server.
To me this sounds like an individual account issue, but why would apple mail connect without trouble while iPhone 4 does not. Any help would be greatly appreciated.

I believe Exchange 2003 SP2 is compatible with iPhone. If we had been on 2007, Apple Mail would have worked all along. I am 100% positive we were on 2003.

I have iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!

Hi, I have the iphone 4s and just bought an ebook for ibook, trouble is the font is so tiny I can't read it and the font sizer is not working? Please help!

Hello Glittergirl68,
Thank you for using Apple Support Communities.
It sounds like the function to reseize the Font in an iBook is not functioning properly.
I recommend a few things here. First close all the apps that are running in the background:
Double-click the Home button.
Swipe left or right until you have located the app you wish to close.
Swipe the app up to close it.
From: iOS: Force an app to close
http://support.apple.com/kb/ht5137
When you have done that, restart the phone, and try again.
If the issue persists, I would follow these steps from the article:
iOS: Troubleshooting apps purchased from the App Store
http://support.apple.com/kb/TS1702
2. Check for app updates
You can setup apps to update automatically in Settings > iTunes & App Store, but make sure that your apps are up to date:
Open the App Store and tap Updates. If updates are available, tap Update All.
If prompted, enter your iTunes Store account information. App Store will then download and install the app updates.
Note: Some apps may require a Wi-Fi connection to update.
3. Install another app from the App Store
If none of your user-installed apps will launch, there could be an issue with Apple ID authorization. Download and install an app that isn't already installed on your device to reset this information. You can also remove an app from your iOS device and download it again from the App Store or sync the app from your computer.Note: If you have installed apps using multiple Apple ID accounts, you may need to perform this step for each account.
4. Restart the app
If the issue affects only a single app, try closing just that app.
5. Restart your device
Turn the device off and on.
6. Reinstall the affected app
Remove the app from your device and reinstall it:
Tap and hold any app icon on the Home Screen until the icons start to wiggle and show a small "x" in the top-right corner of the app.
Tap the "x" in the corner of the app you want to delete.
Tap Delete to remove the app and all of its data from your device.
Press the Home button.
Go to the App Store.
Search for the app and then download it again.
All the very best,
Sterling

I am using an iPad and iPhone and have exchange as my email. Both will only collect mails when I am in the wifi of the office, and not when I am out and about. I can't seem to get a fix for it.

I am using an iPad and iPhone and have exchange as my email. Both will only collect mails when I am in the wifi of the office, and not when I am out and about. I can't seem to get a fix for it.

This - https://support.mozilla.org/en-US/kb/how-make-web-links-open-firefox-default - didn't work?

Exchange SBS2003: Email that is deleted in Outlook 2010 is not deleted on iPhone 4, or marked read after upgrading to 6.0.1. Win 7 64bit. 2 Other users in our office with iPhone 4 and iPhone 4s aren't having this issue. They didn't upgrade to 6.0.1.

Exchange SBS2003: Email that is deleted in Outlook 2010 is not deleted on iPhone 4, or marked read after upgrading to 6.0.1. Win 7 64bit. 2 other users in our office with iPhone 4 and iPhone 4s aren't having this issue. They didn't upgrade to 6.0.1 though. Mail that is deleted or read on the iPhone 4 is deleted or marked read in Outlook 2010. So it's a one-way problem.

Exchange SBS2003: Email that is deleted in Outlook 2010 is not deleted on iPhone 4, or marked read after upgrading to 6.0.1. Win 7 64bit. 2 other users in our office with iPhone 4 and iPhone 4s aren't having this issue. They didn't upgrade to 6.0.1 though. Mail that is deleted or read on the iPhone 4 is deleted or marked read in Outlook 2010. So it's a one-way problem.

TS1363 i have a new iphone 5 and although I had a little trouble downloading all my apps and music, i did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help

I have a new iphone 5 and although I had a little trouble downloading all my apps and music, I did this successfully but now when I connect to my itunes, itunes doesn't see it and also bluetooth doesn't seem to be working.Can Anyone help?

Hey leafxxx,
Thanks for the question, and welcome to Apple Support Communities.
The following resource provides troubleshooting steps if your iPhone is not displayed in iTunes when connected:
Apple - Support - iPhone - iTunes Troubleshooting Assistant
http://www.apple.com/support/iphone/assistant/itunes/
For more detailed instructions, see this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Enjoy your new iPhone 5!
Matt M.

HT1222 Having trouble updating to 11.1 on my iPhone 5 and I can't download any music from iTunes to my iPhone because it says I don't have 11.1

Having trouble updating to 11.1 on my iPhone 5 and I can't download any music from iTunes to my iPhone because it says I don't have 11.1? How can I update iTunes on iPhone?

You update iTunes on your computer to 11.1.

Is MS exchange the only way to keep mail synced across all devices? Can Mac mail do this without exchange? I have iPhone,iPad and new MacBook Pro, and looking for advice please.

Is MS exchange the only way to keep mail synced across all devices? Can Mac mail do this without exchange? I have iPhone,iPad and new MacBook Pro, and looking for advice please.

As Bob says, any iMap service can do this. GMail can, iCLoud mail can too.
Both of these can be used with Mail on any device.

IPhone 3G and Exchange odd problem, and it's not the 3.1 encryption bug

Ok, so first off I solved the issue I was seeing, but I have to post it anyway because I spent much too long figuring it out and would like to find a definitive answer if possible. This may be a problem with the iPhone, or it might be an Exchange issue. I honestly don't know, which is another reason I decided to post this. Ok, here goes
I received a new iPhone 3G a few days ago. I already support about a dozen or so iPhone users using Exchange email and have had no complaints. However, I finally ran into something that wasn't normal. We have a single Exchange 2003 server hosting email for a few different domain names. For this to make sense, lets say those domains are email1.com and email2.com. The server itself is in the DNS as exchange.email1.com, which is manually set in the ActiveSync configuration when it asks for the server name. I have successfully setup email for users in both email1.com and email2.com with no problems. Now is where the weirdness begins...
We have a proprietary application that requires users to have no more than 8 characters in their username, but we standardize on using the entire last name in the email address. For an example, let's say we have two employees named John and Tom Anderson. John works the email1.com company and Tom works for the email2.com company. This means their usernames would be janderso and tanderso, but their default email addresses would be [email protected] and [email protected]. The problem I have found is that this is fine for [email protected] and ActiveSync on the iPhone works correctly. However, [email protected] has no such luck and the account will verify but will not sync. This is true with SSL turned on or off. On occassion it will work, but eventually it will fail and anything synchronized to the phone will mysteriously disappear and then the phone begins giving errors connecting.
Now what I found will fix this problem is matching the username to the email address. In my case, I was able to change the logon for this particular user since they didn't need access to the proprietary application. Changing the username from tanderso to tanderson, then leaving the email as [email protected] and reconfiguring ActiveSync on the iPhone worked. This was not required for users with an email address of [email protected] who are able to have differing usernames and email addresses without any issue.
I first ran into this with an iPhone with a 3.1 OS installed, but have since been able to test it on the 3.0.1 OS and it failed there as well. Like I said, this may be a problem with the iPhone software or my Exchange server, but since I don't know which it is hopefully if it is an iPhone problem this will save you the time of trying to figure out what is going on.
Has anyone else ran into this issue, or do you have any idea what might cause it? It was very weird because sometimes it would work for a little while, but most of the time it didn't. As soon as I changed the logon account name to match the email, everything was fine.

No replies so I'm going to assume I'm the only one that ever had the issue. Everything appears to be working fine for the user now, and has been since the original post.

Several of us have a iPhone 6s and are having trouble with hearing and speaking at the same time when using the phone. ? The speakers seem to be too far apart? Are others having this issue? Solutions?

Several of us have a iPhone 6plus and are having trouble with hearing and speaking at the same time when using the phone. ? The speakers seem to be too far apart? Are others having this issue? Solutions?

Not having the problem, don't personally know anyone who is.

IPhone 3G and Exchange - Make sure Exchange has SP2 and install cert

I had been working with a client to get his iPhone 3G connected to Exchange. Worked through all issues, got account setup, everything looked fine but no mail. No errors but no mail. I have read a lot of other posts regarding the same issue.
Here are the settings I used for the Exchange account setup on the iPhone:
Email: [email protected]
Server: OWA URL (eg: owa.mycompany.com)
Username: <domain_login> (only username, not domain)
Password: <domain_password>
These are what worked for me, YMMV.
I found a post here that mentioned Exchange SP2. Sure enough, when I checked Exchange was only SP2. After installing Sp2 and rebooting the server the iPhone sync'd right away.
I also manually installed the self-signed certificate (SBS 2K3). I did this before I found out about SP2, so I am not 100% sure this needs to be done but I know in Windows Mobile devices it has to. I found a website that mentioned that the "unable to verify certificate" message you get when you setup the exchange account does not actually install the certificate. I exported the cert from my PC (Went to the clients OWA page, installed the cert in IE, then went to MMC\Certificate Snap-in and exported it in DER format) and e-mailed it to the clients @mac.com account. He then opened the attachment which prompted him to install the cert.
I know there are many threads pertaining to this but I wanted to get this in a new thread and out in the open.

Mine said about invalid cert when is setup my exchange on the phone, but I just told it to continue anyway and it did.

Hi,i am using iphone mobile and i have trouble from iphone

hi,i am using iphone mobile and i have trouble from iphone
WHEN WE USE IPHONE THEN THE IPHONE 4G IS AUTOMATIC TURN OFF.
AFTER THAT WE CHARGE THE MOBILE & MOBILE IS AUTO ON.
THE PHONE IS 100% CHARGE BUT WE CALL 1-2 CALL THE PHONE IS AUTO SWITCH OFF & WE PLUGGED TO CHARGE THE PHONE THE PONE IS AUTO ON.
PLZ REFENCEE ON THIS MATTER.
PLZ PROVIDED ME BEST SOLUATION BY UR SIDE.
<Edited by Host>

If you updated to iOS 6, you have a 3GS, not a 3G. The 3G can not run anything higher than 4.2.1.
Activation problems are almost always caused by one of 2 problems:
There is no SIM in the phone. A SIM is required for activation.
or
The phone was previously hacked to illegally unlock it. You can not get help here for a hacked phone.

Trouble w/iPhone 3g and Mircosoft Exchange

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