Trouble when adding / modifying authorization objects in a role through ERM

Hi everyone!!!
We're having some issues when configuring ERM, we followed the Post-Installation guides and we are done with the config part, but when we try to do an example creating a role, we're getting an error message when attempt to add the authorization data.
When we look at the log, we find this message:  /VIRSA/GET_ACTGROUP_TIMESTAMP function template not found on RD1
This is the last log...
2010-11-05 17:03:42,515 [SAPEngine_Application_Thread[impl:3]_30] ERROR /VIRSA/GET_ACTGROUP_TIMESTAMP function template not found on RD1
java.lang.Throwable: /VIRSA/GET_ACTGROUP_TIMESTAMP function template not found on RD1
     at com.virsa.re.service.sap.dao.SAPRoleTimestampDAO.getRoleChangedDetails(SAPRoleTimestampDAO.java:136)
     at com.virsa.re.bo.impl.ConcurrentAccessRoleBO.isRoleChangedInPFCG(ConcurrentAccessRoleBO.java:228)
     at com.virsa.re.role.actions.AuthAuthorizationDataAction.pageLoad(AuthAuthorizationDataAction.java:6865)
     at com.virsa.re.role.actions.AuthAuthorizationDataAction.execute(AuthAuthorizationDataAction.java:213)
     at com.virsa.framework.NavigationEngine.execute(NavigationEngine.java:273)
     at com.virsa.framework.servlet.VFrameworkServlet.service(VFrameworkServlet.java:230)
     at javax.servlet.http.HttpServlet.service(HttpServlet.java:853)
     at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.runServlet(FilterChainImpl.java:117)
     at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:62)
     at com.virsa.comp.history.filter.HistoryFilter.doFilter(HistoryFilter.java:43)
     at com.sap.engine.services.servlets_jsp.server.runtime.FilterChainImpl.doFilter(FilterChainImpl.java:58)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.runServlet(HttpHandlerImpl.java:384)
     at com.sap.engine.services.servlets_jsp.server.HttpHandlerImpl.handleRequest(HttpHandlerImpl.java:266)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:386)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.startServlet(RequestAnalizer.java:364)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.invokeWebContainer(RequestAnalizer.java:1039)
     at com.sap.engine.services.httpserver.server.RequestAnalizer.handle(RequestAnalizer.java:265)
     at com.sap.engine.services.httpserver.server.Client.handle(Client.java:95)
     at com.sap.engine.services.httpserver.server.Processor.request(Processor.java:175)
     at com.sap.engine.core.service630.context.cluster.session.ApplicationSessionMessageListener.process(ApplicationSessionMessageListener.java:33)
     at com.sap.engine.core.cluster.impl6.session.MessageRunner.run(MessageRunner.java:41)
     at com.sap.engine.core.thread.impl3.ActionObject.run(ActionObject.java:37)
     at java.security.AccessController.doPrivileged(Native Method)
     at com.sap.engine.core.thread.impl3.SingleThread.execute(SingleThread.java:104)
     at com.sap.engine.core.thread.impl3.SingleThread.run(SingleThread.java:176)
Plz help us, we can't find any information about this error.
Regards
Connie

Hi,
Settings need to be checked-
1. Connectors must be identical for all components for a particular system and test connection should be successful.
2. Unicode should be checked for RAR connector.
3. Patch Level should be same on GRC and Backend and all backend post-installation activites must be completed  - (BC set activation, Program etc)
4. RAR Objects Import must be done.
5. ERM Background jobs must be completed before doing Role Creation- Transaction/Object/Field sync, Org Value sync and activity sync.
If above activities are done, no issues should occur in tcode/Object assignment in role.
Regards,
Sabita

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