Trouble when display Chinese for Chart Axis on web

Dear all:
We are trying to design chart with WAD in Chinese Environment. And when we displayed our result on the web. Every text supposed to show as Chinese turns into "small square" We already installed Chinese in our BI system. IS there anything we missing out there?
Thank you very much
BR
S.F

Check the the following help link: http://help.sap.com/saphelp_nw04/helpdata/en/49/e607426338da6fe10000000a1550b0/frameset.htm
Also make sure the required languages are installed in your IGS as well (note 596825).
After that, make sure you have the right font set in the template. You check it in the Chart Designer through WAD.
Can you also tell me which IGS patch you're at? You should be at level 11.
Other useful notes: 651229 and 79991.
Thanks,
Mohamed

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