Trouble with 30GB IPod

I have an older, 30GB IPod, it will not turn on. When I charge it, it come on but is frozen and shows a small picture of a lock in the upper left hand corner.
The wheel will not respond at all either? Any suggestions?

when turned on, try holding down the menu and center button at the same time until the ipod restarts itself

Similar Messages

  • Trouble with 30GB ipod w/ video and trouble with itunes 7

    here's the story: i just got a new ipod (the 30 GB with video). i got tired of my little shuffle with no screen.
    so, i put my whole itunes library onto the ipod and everything was working fine. i loved it. then, i deleted some items from my itunes library on my laptop because it was taking up needed space on my hard drive, i figured this was fine, since i still have it on my ipod, and i can watch/listen to them anytime i want. But, when i went back later to put some new stuff on my ipod, 2 shows and 2 of my favorite podcast episodes were deleted from the ipod that i had put on before!
    -i checked the manual, it said that i need to be in the manual mode instead of itunes/ipod automatically updating the ipod's library. i was transferring stuff manually, but it still got rid of some stuff on it's own.
    the music was all still there, but a tv show episode, and 2 of my favorite video podcast episodes were deleted.
    -Will this always be a problem everytime I hook it up to my laptop and want to add new stuff to my ipod? I don't even have half of the ipod filled. it says that I have 20Gb of free space.
    i want to be able to keep stuff on my ipod that i will delete from my itunes library/hard drive. such as movies, tv shows, my favorite video podcast episodes. But at the same time, I want to be able to add new stuff. Is this Possible?? please help! is the ipod/itunes programmed to delete everything from the ipod that is not in the itunes library????

    I figured it out myself: i chose the option manage manually.

  • Trouble with 30Gb Photo

    first time posting on here... I looked back through a few page to see if this issue had already been addressed.
    A few days ago, my 30Gb iPod Photo started skipping songs on its own. So after resetting it, it lost all it's content. I've read a couple troubleshooting guides about the computer not recognizing the iPod, but still haven't yet found a way to restore my iPod.
    When using the updater, I get many different error messages such as "Can't mount iPod" or "iPod service error"
    I've tried re installing just about every iPod related software on my computer, as well as trying to Format my iPod (which I can't even do).
    I'm hoping I don't have to send this out for service, as my warranty expired 6 days ago...
    Can anyone help me out?
    Thanks,
    Alex
      Windows XP  

    The Sad iPods icon or folder with an exclamation mark are the toughest problems to deal with, and must do a Restore in order to fix it. However, when your iPod is showing this icon, it is probably too late for your computer to recognize the iPod.
    1. Try these five steps (known as the five Rs) and it would conquer most iPod issues.
    http://www.apple.com/support/ipod/five_rs/
    2. Try to put the iPod into Disk Mode if it fails to appear on the desktop
    http://docs.info.apple.com/article.html?artnum=93651
    Still can't see your iPod?
    Several things could keep iPod from appearing in iTunes or in the Desktop/Finder when you connect it to your PC/Mac. The most likely causes are listed below in logical order. Check from the top of the list to see if that is what's keeping iPod from appearing.
    3. Try to wait 30 minutes while iPod is charging.
    4. Try another known-good FireWire or USB through Dock Connector cable.
    5. Try another known-good FireWire or USB port on your computer .
    6. Try to disconnect all devices from your computer's FireWire and USB ports.
    7. Windows users having trouble with their iPods should locate a Mac user. We've found that in many cases when an iPod won't show up on a PC that it will show up on the Mac. Then it can be restored. When the PC user returns to his computer the iPod will be recognized by the PC, reformatted for the PC, and usable again. By the way, it works in reverse too. A Mac user often can get his iPod back by connecting it to a PC and restoring it.
    8. Try to do an Erase (Disk Utility) on a Mac computer or a format with a PC (Disk Management tool) but ensure you choose the right Drive (your iPod not your Hard Disk of your computer). You may need to plug and unplug your iPod with the computer for several attempts, and switching around Format and Restore, and hope out of sudden, it will get recognized.
    9. Diagnostic mode solution – which I copied from a thread of a post from thinktwice
    “Then I cam across this special Diganostics Mode that you can get to by resetting and then while the Apple is showing pressing the Select and backwards keys simultaneously. It bring up and weird Diagnostic utility witha a abunch of tests. Here is what I did
    - I tried the 5in1 test and got and error on Firewire.
    - I did the HDD R/W and surprisingly it passed.
    - I went on to the HDD scan. This supposedly tkaes acouple of minute so I waited. I think 4-5 dots appeared then nothing. The iPod started to get hot. THe disk was spinning away. After a while the battery got very low. THis test chews up the battery. So I escaped out by resetting and went to connect it to a power source.
    My USB was dangling out of my computer and I was too lazy to get the Firewire AC adapter thing going so I connected expecting the whole lockup thing with iTunes. Surprise. IT was recognized immediately and has been working like a champ. So go figure.
    Details on Diag mode can be found at http://www.methodshop.com/mp3/ipodsupport/diagnosticmode/index.shtml
    10.Let me ask you a question, if an iPod with no iPod software with it. When your connect it with a computer, what would happen?
    Yeah, the computer will treat it as a fresh external hard disk, which will get force mounted, the computer will ask you to format the iPod. It does not really matter the format is completed or not, the key is to erase (or partly) the corrupted iPod software on the iPod, after that the computer will recognize it.
    Once it has been completed, eject your iPod, open the iPod updater and interestingly, you will able to do the Restore this time.
    Base on the above, that's why I suggest Windows users who experience trouble with their iPods should locate a Mac machine or vice versa. PC computer will not recognize a Mac formatted iPod, but it will get mounted in an attempt to format your iPod.
    But, if none of these steps address the issue, your iPod may need to be repaired. You can arrange for service at the iPod Service Website.
    I have just read an interesting solution about the Sad iPod, it does make sense but the warranty will be waived once you open the iPod, I would not do it myself as I am not good on doing this
    http://discussions.apple.com/thread.jspa?threadID=412033&tstart=0
    Pictures and instructions of how to open the iPod case for battery replacement
    http://www.kokopellimusic.us/KM_instructions.htm

  • I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)

    I'm having trouble with my Ipod- I tried to restore it but keep getting a message - the ipod could not be restored. an unknown error occurred(1413)
    Mt computer has been freezing up on me lately and I think it messed up my Ipod when it quit right in the middle of downloading and got shut off.

    That's because you jailbroke your phone. You can't get help here.

  • HT4623 I am having trouble with my iPod 5th gen after iOS update. It's in recovery mode and iTunes keeps timing out when I try to restore it. What should I do???

    I am having trouble with my iPod 5th gen after iOS update. It's in recovery mode and iTunes keeps timing out when I try to restore it. What should I do??? If possible, I would also like to keep all of my data.

    Maybe this will help:
    Troubleshooting
    As with all clickwheel iPods, you can reset this iPod by first toggling the hold switch on and off and then simultaneously pressing the select (center) and menu buttons for approximately 5-10 seconds. This is a common fix should your iPod behave unexpectedly or lock up. Once reset, the iPod should display an Apple logo for a few seconds before showing the main menu. This procedure is similar to rebooting a computer and damages none of your music or data.

  • Hello, I'm having trouble with my ipod

    hello, I'm having trouble with my ipod

    Holding down the center/select button and the menu button will reboot your ipod. See if that helps. Also, I'd recommend something else- I had nothing but trouble with my ipod classic until I spent $20 to get Mac OS Mountain Lion. It did what you said and sometimes wouldnt play, or wouldnt power on...
    Try rebooting your ipod and let me know what happens and maybe in the future obtain Mountain Lion to aide your ipod in functionality.
    Good luck!

  • HT1320 Hello! My name is Ed. I'm having trouble with my Ipod classic, it keep freezing up on me and i can't unfreeze my Ipod. I hold down the menu button on the wheel and still won't do anything. All my Ipod classic do this. But my Ipod Touch, I don't hav

    Hello, my name is Ed. I'm with all my Ipod, I have (4) they all keep freezing up on me when I play my devices. But my Ipod Touch I don't have this problem. On my classic I'll hold down menu botton on the wheel. But thing happen, I'm tired of letting battery go dead and recharge it, just to freeze up again. I made it work one time by holding down the menu button. That's  about it. I need help.
    Ed Shelton
    PS I don't know operation system on my ipod classic, but on my mac book pro i am using (11.0.2) my mac os x (10.6.8). So, I try to take a quess at my os my classic

    Holding down the center/select button and the menu button will reboot your ipod. See if that helps. Also, I'd recommend something else- I had nothing but trouble with my ipod classic until I spent $20 to get Mac OS Mountain Lion. It did what you said and sometimes wouldnt play, or wouldnt power on...
    Try rebooting your ipod and let me know what happens and maybe in the future obtain Mountain Lion to aide your ipod in functionality.
    Good luck!

  • TS1382 having trouble with my ipod

    having trouble with my ipod i reset it an all of my music is gone but when i go to setting its sayin that my ipod is still full of music can someone help me please

    also when i go to about its saying that its still full

  • Trouble with restoring Ipod in disk mode

    So i have a 30GB Ipod video that i am having trouble restoring.
    I have reset it and it goes to the sad face with the exclamation mark.  I have gotten it in diagnostic mode and it looks like everything scans okay.  I then ran it in disk mode and it shows the white page that it needs to be restored.  Then it flashes "okay to disconnect" for a few seconds and the "do not disconnect"
    Its hooked up to my laptop and have used mutliple USB ports.  It gets recognized under my devices and has the double chime noise that windows makes.  I right click onto the ipod to troubleshoot but nothing gets detected. The problem is i only have about 1 minute while its it disk mode and it says "do not disconnect" before it restarts.
    what can I do (if anything) to make it stay longer in disk mode.  I have itunes open (which I have reinstalled multiple times) but it never pulls up ipod as the source or lets me sync it.
    So if i bring it to the genius bar how much to they charge just to look at it.  I wonder if you thinks non repairabe that i should just put that money towards a new one.

    After recharging it for at least 2 hours, do the iPod Disk Diagnostics, as posted earlier by tt2, it wont fix your problem but helps in troubleshooting.
    There are 3rd Party iPod service clinic, that do free evaluation, just google for one in your Area.

  • Trouble with itunes ipod and windows vista

    I just got a new computer with windows vista home premium (32bit) and i am having trouble syncing my ipod with itunes.
    when i connect the ipod it asks me if i want to scan and fix the drive, if i click continue without scanning it sometimes wont let me sync, and if it does it only gets about half my music on there before saying it is unable to write to it (unknown error 53)

    I have a similar problem, with my new iPod Touch crashing an XP Professional setup. It's worth noting that the Apple article also talks about potential USB conflicts with other devices on the system that might have bad drivers. They say the solution, if that is the fault, is to make sure all your USB drivers are good. I'll try that, by a process of elimination, before re-installing iTunes (as I thought I had the latest version and I don't have Vista). I'll come back here later to report the outcome.
    (serious if your iPod crashed your PC - can't even charge its battery ! )

  • Volume control problem with 30GB iPod 3G, Universal Dock, and Apple Remote

    I just hooked up my 30GB iPod 3G to the Universal Doc and tried the my new Apple remote. The only buttons on the remote that work in controlling my iPod while on the dock are the play/pause and the skip forward and back buttons.
    For some reason the volume up and down buttons don't adjust the volume on my iPod while it's on the dock. Any ideas? Shouldn't the volume up and down work? Or do they only work on the newer iPods?
    Any info appreciated.
    17' Aluminum Powerbook Mac OS X (10.4.3) 30GB iPod 3G
    17' Aluminum Powerbook   Mac OS X (10.4.3)  

    btabz,
    Thanks for your response. No the iPod doesn't respond at all--the volume display doesn't come up or change.
    When I press the play/pause or either skip forward or back on the remote, the iPod, while on the dock, lights up and responds to the command as it should. But when I press volume up or down on the remote the iPod does not respond at all.
    According to Apple's store info on the remote, the volume up/down controls should work. I am wondering if maybe it doesn't work with the 3Gs for some reason. But if that is the case, Apple should indicate that. It is kind of frustrating to not be able to adjust the volume.
    Thanks,
    gerb38
    17' Aluminum Powerbook   Mac OS X (10.4.3)  
    17' Aluminum Powerbook   Mac OS X (10.4.3)   30GB 3G iPod

  • Running with 30GB ipod

    Can I use my 30GB ipod when running and working out?? I know that it is hard drive based so will running cause problems?

    You'll probably be fine with it.
    There's always a chance of a problem if you engage in really rigorous activity with a hard drive based iPod... but the chances are pretty good that nothing will happen during routine exercise.
    Don't drop any freeweights on the iPod... that will surely cause a problem

  • Trouble with my ipod mini

    after a month of having my ipod mini. I've been having trouble with it, since I had a 15gb before. I know that this is unusual. for instance, a week ago my ipod wasn't responding at all, dead as can be. then I hooked it up to my computer and proof! the Mac icon is showing. now a couple of days ago, it happened again. but this time nothing is working, what can I do?

    The most likely cause is a worn out battery that cannot hold a charge.  When it is connect to USB, it gets power from that connection so it works as expected.  When you disconnect it, the battery cannot hold the charge for more than a few seconds, and it dies.
    Having the battery replaced by a shop is likely to not be economical for an old iPod mini, compared to the current gen 16GB iPod nano that is available on the Apple refurb page for $99
    http://store.apple.com/us/browse/home/specialdeals/ipod
    If you are good at fixing small electronic devices, this web site has repair guides
    http://www.ifixit.com/Device/iPod_Mini
    (It is not designed to be taken apart by the user.)
    The part is available on eBay and other online sources. 
    NOTE:  The tiny hard drive in the iPod mini is supposedly compatible with a standard compact flash card, including much higher capacity than 4GB.
    http://www.instructables.com/id/Upgrade-Your-iPod-Mini-With-Flash-Memory---No-Mo re/

  • Earlier Issue with 30Gb Ipod Video

    Hey, I have a 5th generation 30Gb Ipod video. I recently went out and bought a new 2.0 USB port for a PCI slot for my Ipod since I only had a 1.1 before that.
    Well my problem is, I had it plugged in last night and it had the do not disconnect screen on the ipod for about an hour, so I pulled it out without ejecting it, and later on it said that windows said that the device was not able to be identified and was malfunction try unplugging it and plugging it back in, I did that and it still would work, so I restarted my PC and got it to work, then about a hour later I was uploading some photos and it gave me the same message, so I just turned off my PC and went to bed as it was getting late.
    This morning when I woke up I thought maybe it was just the port so I unplugged and plugged it back into a different 2.0 port since I got 4 with that card I bought, I then left for school and came back to find that my Ipod is working like nothing happened since I changed it's port.
    I just want to know if I should pull out that warrenty card and get a new one or if that message was just because the one port could recognize something was there, but not able to tell what device it is.
      Windows XP  
    5th Generation 30GB   Windows XP  
    5th Generation 30GB   Windows XP  

    Hey, I have a 5th generation 30Gb Ipod video. I recently went out and bought a new 2.0 USB port for a PCI slot for my Ipod since I only had a 1.1 before that.
    Well my problem is, I had it plugged in last night and it had the do not disconnect screen on the ipod for about an hour, so I pulled it out without ejecting it, and later on it said that windows said that the device was not able to be identified and was malfunction try unplugging it and plugging it back in, I did that and it still would work, so I restarted my PC and got it to work, then about a hour later I was uploading some photos and it gave me the same message, so I just turned off my PC and went to bed as it was getting late.
    This morning when I woke up I thought maybe it was just the port so I unplugged and plugged it back into a different 2.0 port since I got 4 with that card I bought, I then left for school and came back to find that my Ipod is working like nothing happened since I changed it's port.
    I just want to know if I should pull out that warrenty card and get a new one or if that message was just because the one port could recognize something was there, but not able to tell what device it is.
      Windows XP  
    5th Generation 30GB   Windows XP  
    5th Generation 30GB   Windows XP  

  • How to use earphone woith remote with 30gb ipod

    hi
    I just bought apple's earphones with remote controls.. the problem is when i connect it to my 30gb ipod it doesn't work. i can hear the song but cant use the controls
    Anybody pls help.

    Which earphones are these? Which 30GB do you have (there are older models as well as the iPod video).

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