Trouble with 3230 phone

I purchased a new 3230 set on 26.06.07 from M/S Sonam Systems and Appliances, Bongaigaon, Assam. I am facing various problems like hanging, automatically getting switch off etc with the set from within 2 / 3 days of purchase. At the time of trying to contact someone the set got hanged for a few seconds and then got started automatically. Then once once the charge was suddenly shown as low though it was almost full. Then the other day I found the set automatically got switched off and could not be switched on despite several try. Finally I deposited the set in Nokia care and the set was swapped on 08.09.07 with a fresh set having after lots of persuation with Nokia care unit of Bongaigaon and Guwahati. However, I am facing again similar problems of hanging as well as malfunctioning of joy stick button with this set also. From day one I am facing so much of problems with this set that I got fed up with the set. Further I learnt that the set has inherent problems too. I therefore requested Service Manager, Nokia at Guwahati to replace this set with a different good model, the differential money I am ready to pay. My most of the office time is getting wasted for this problem, which I can not afford to do. However, the service manager has expressed that this can not be done. I do not agree with his view cause Nokia being the market leader definitely can offer me a permanent solution by changing my model.

Hello @kellyclermontfl
I’m sorry to hear you went through such an ordeal to purchase and activate this Filip wearable device.
The device is usually available for online only order and the reason many retail store employees might not have much knowledge about it is because stores don’t tend to have it in stock.
We do have a technical support department that is well equipped and able to help with activation or any other assistance you might need.
The manufacturers of the Filip watch also have great online resources for using and troubleshooting the watch, which can be found by clicking here.
I do thank you for your feedback and we will definitely pass it along to the proper channels. Please let us know if you have any other questions or concerns!
Thank you,
Charise

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Hello @kellyclermontfl
I’m sorry to hear you went through such an ordeal to purchase and activate this Filip wearable device.
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Thank you,
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