Trouble with a film download
Hello everybody,
I have trouble downloading an film in itunes.
The film is downloaded very very slowly and after a while I get an error message that the film can't be downloaded. If I want to re-download it after closing itunes downs the problem resists... There is no possibility to delete the download and to download it again.
I already contacted the itunes service and the propositions made by them could not help me out.
I would really really appreciate it if you could help me out with this issue!!
Thanks a lot in advance!
Linda
Sorry, that didn't help. I already got this answer from the support:
1. Öffnen Sie iTunes.
2. Wählen Sie oben im Menü "Store" die Option "Nach verfügbaren Downloads suchen... ".
3. Geben Sie Ihren Account-Namen und das zugehörige Kennwort ein und klicken Sie auf ''Überprüfen''. Ihre Einkäufe sollten nun geladen werden.
4. Klicken Sie im Abschnitt STORE auf der linken Seite auf "Geladene Dateien".
5. Klicken Sie auf "Alle anhalten" in der unteren rechten Ecke. Dadurch werden alle Ladevorgänge vorübergehend angehalten.
6. Um nur einen der Ladevorgänge wieder aufzunehmen, klicken Sie rechts neben einem der angehaltenen Ladevorgänge auf "Aktualisieren".
Bestimmte Software-Programme können beeinflussen, wie ein Computer Daten über das Internet sendet und empfängt. Hier sind einige Beispiele:
- Firewalls
- Web-Beschleunigungssoftware
- Werbungsfilter
- Virenschutz-Software
Wenn Sie diese Art von Software auf Ihrem Computer installiert haben, müssen Sie jedes dieser Programme so konfigurieren, dass es iTunes den uneingeschränkten Zugriff auf Ihre Internet-Verbindung erlaubt. Anweisungen hierzu finden Sie in der Dokumentation, die Sie zusammen mit der jeweiligen Software erhalten haben, oder erhalten Sie beim Hersteller der Software. Sie müssen die Software so konfigurieren, dass die folgenden Domains uneingeschränkt Daten über das Internet senden und empfangen können:
itunes.apple.com
ax.itunes.apple.com
Unterstützung bei der Konfiguration Ihrer Firewall oder Beschleunigungssoftware erhalten Sie ggf. beim Hersteller oder Internet-Diensteanbieter (ISP). Wenn Sie deren Support-Mitarbeiter kontaktieren, sollten Sie die folgenden Informationen zur Hand haben:
Von Apple Softwareprodukten verwendete "typische" TCP- und UDP-Ports
http://support.apple.com/kb/TS1629?viewlocale=de_DE
Die folgenden Artikel helfen Windows-Benutzern, Softwarekonflikte zu erkennen, die den Fehler verursachen können:
MSCONFIG zur Behebung von Konflikten in Windows XP verwenden
http://support.apple.com/kb/HT1275?viewlocale=de_DE
Wenn Sie es geschafft haben, über andere Software den Zugriff auf iTunes zuzulassen, befolgen Sie diese Schritte:
1. Melden Sie sich beim iTunes Store ab.
2. Beenden Sie das Programm iTunes.
3. Starten Sie den Computer neu.
4. Öffnen Sie iTunes.
5. Wählen Sie oben im Fenster im Menü "Store" die Option "Nach gekauften Artikeln suchen". (Falls Sie kein Upgrade vornehmen können und iTunes 6 oder eine frühere Version verwenden, finden Sie diese Option im Menü "Erweitert").
6. Geben Sie Ihren Account-Namen und das zugehörige Kennwort ein und klicken Sie auf ''Überprüfen''. Der fehlende Artikel wird nun geladen und in der Wiedergabeliste "Einkäufe" angezeigt.
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im trying to download the trial version of captivate on my mac, the akamai netsession interface is now on my desktop, i go through installation, it makes that happy sound and says the installation was successful, but nothing actually happens, no new folders or documents, or applications, seems like sort of a dead end.
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This file was created on 2013-04-09 7:54:12 PM when a user initiated the "Generate Report" action in the Akamai NetSession Interface Control Panel or System Preferences. This is a report on the results of diagnostics tests concerning proper installation, connectivity, download and streaming capability.
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OS version: OS X 10.8.3
Interface Status Test
Status: PASSED
Interface Port Test
Status: PASSED
Interface Connection Test
Status: PASSED
Basic HTTP Download Test
Status: PASSED
Basic HTTPS Download Test
Status: PASSED
Basic Auth Download Test
Status: PASSED
Cookie Auth Download Test
Status: PASSED
Query Auth Download Test
Status: PASSED
CLIENT ATTRIBUTES
GUID: c973268d67665313deb5375e87e5121e
Executable Version: 1.8.9
Running Executable: netsession_mac
Configuration Version: mac_4a26ad2_1.8.9-RC5
Is Online: Yes
Is Client Upload Enabled: No
Download Speed: 169984 bytes/sec
PROXY EXCEPTIONS
*.local
169.254/16
CLIENT CONNECTIVITY
CN Address: 195.59.54.84
External IP Address: 37.208.135.46
Mega Address: c973268d67665313deb5375e87e5121e(lan:udp:192.168.100.6:59331;rstrstatic:udp:37.208.135.46 :59331)
NAT safe mapping period: 128 second(s)
Firewall Active: yes
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"verifiedBitmask":"+AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAAA AAAAAA==",
"failedBytes":0,
"enableEndgamev2":false,
"enableOpenFile":true,
"path":"/Users/raimey/Downloads/Captivate_6_LS12.dmg.part",
"gotSettings":true,
"numHttpRequests":440,
"hashlessBytes":0,
"status":"FORBIDDEN",
"sentSRStartMsg":false,
"cid":0,
"progress":12163072,
"integrityVersion":"df91c70c95e3868d46d12c3536d67e31efbada14",
"validPath":true,
"initiated":true,
"srid":"G326U1OY8Y",
"urlSetIds":Wrong forum I am afraid. Try the Captivate forum at http://forums.adobe.com/community/adobe_captivate
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Trouble with PDF Printer download
Why won't Explorer download the pdf printer to my printer? Also, why do I get a message from Adobe saying that the document I want changed to a pdf cannot be done, but minutes later it appears that it has?
Hi,
To create PDF files there are 2 ways to do so.
A) Using web ui"
Log into https://createpdf.acrobat.com/signin.html with your Adobe ID and password
Select “Convert to PDF”
Click “Select Files” button then choose your file
Click “Download” button in the progress bar after completion of the process to download the PDF file to your computer.
B) Install Adobe CreatePDF Desktop printer on your computer(Win only)
Log into https://createpdf.acrobat.com/signin.html with your Adobe ID and password
Select “Convert to PDF” tool from right pane
Click “Download CreatePDF Desktop Tool” link
Click “Download Installer” button
Click “AdobeCreatePDFDesktopPrinterSetup.exe” file
During the installation , you need to enter your Adobe ID and password
Restart Windows
If your new system is Win 7 SP1 then you may need to install a hotfix below:http://helpx.adobe.com/acrobat-com/kb/createpdf-desktop-printer-windows-7.html
Printer Configure port dialog can be found at Control Panel> Devices and Printers >Adobe CreatePDF Desktop Printer then click right mouse to open "Printer Properties". Select "Ports" tab.
Hisami -
"Trouble" with app store downloads
Starting a few days ago, I started getting the following message the first time I enter my password to download an app every day (and just the first time I try to log in every day):
"Unable to purchase
"the-name-of-free-app-I-downloaded" and 4 other items could not be purchased at this time. Please try again later.
OK"
It started when I tried to download some stupid free app called "ican-print" (it doesn't seem like it was a problem with the app, since it began before the app was even successfully downloaded). It popped up with an odd message which I don't recall exactly, but it was either the same message as the quoted above, or similar to it, and now the first time I enter my password everyday, I see that message.
I think my wifi dropped off right as it was starting the app download, which confused the iPod. When the connection was restored, I was able to retry the download, and it worked fine (poopy app though), but it's like my iPod thinks I was never able to download it.
Regarding the part where it says "and 4 other items", that number has been slowly (and curiously) rising over the past couple weeks. I've downloaded dozens of apps in that time, but while it (presumably) started without saying "and X other items", it soon changed to "1 other items", through where it is today, at 4. The wifi has not dropped off during an app download since, so the additional "and others" notification is not because I keep losing connections, but sometimes it's just another number higher.
Despite what it's saying, it's always able to download the app, and isn't really malfunctioning at all... Other than an annoying (and somewhat troublesome) notification the first time I log in each day.
I took a picture of the notification this morning, and could upload the pic if anyone thinks that might help (although I quoted it word for word).
Thanks in advance guys.... Sorry for the long winded, occasionally redundant post, I just want to make sure I impart any potentially pertinent information.
HossrexI am having a problem downloading apps to my iPhone4 with OS5.1.1 It takes a few minutes, stops halfway through, and says unable to download. This started last week sometime. But I can download apps fine through my computer. This is highly annoying even does it when I just try to update. Please help! :( I also took a screenshot of the message.
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Trouble with Adobe FlashPlayer download????
Hope someone can help! I'm using an HP Pavillion, with Windows Vista. This was my brother-in-laws computer so I'm not to familiar with all its "internal" parts or things that have been downloaded or updated. Anyhow, I went to watch a video from the NY Post website and it would prompt me to download the Adobe FlashPlayer, which is exactly what I did, follwed all the prompts to install it and so forth, when I went back to the website to again view the video, it again is promting me to download adobe flashplayer???? Why is it doing this, do i need another program in conjunction with Adobe FlashPlayer in order for it to work, or for the websites to recognize that I do have adobe downloaded??? Can anyone help me please???
What web browser are you using? If Internet Explorer, check
http://forums.adobe.com/thread/885448
http://forums.adobe.com/thread/867968 -
I am having trouble with my adobe download assistant.
it says error communicating with adobe.com how do i fix this?
If you are referring to Error 109 please see solution 1 in Troubleshoot Adobe Download Assistant - http://helpx.adobe.com/creative-suite/kb/troubleshoot-download-assistant.html#main_Solutio n_1.
If you still continue to face difficulties then you can initiate a direct download by following the directions listed at http://forums.adobe.com/thread/981369. -
Need help with my film download.
I've downloaded a film and basically it stops everytime it gets to 392.1MB. I've tried stopping it and restarting it, restarting the computer, deleting the download through the itunes media folder and still it won't work :/. If anyone could help that would be great!
Video playback formats supported are
MPEG4-SP playback 30fps VGA, MPEG4-AVC playback 30fps QVGA, WMV9 playback 30fps QVGA, MPEG4-SP playback 30 fps nHD
The video file you downloaded is probably not one of the above. You can either convert the file or download another copy in the correct format. -
Have others had trouble with Trojan infected download of Adobe CS2 and Premier Pro?
Last week I contacted Adobe to help me activate Creative Suites program I bought years ago but never used. I couldn't activate it after using my discs to load it on my laptop. The tech I talked to informed me Adobe no longer supported it and I could go to the website and download the programs as CS2. I removed the original software and downloaded from https://www.adobe.com/cfusion/entitlement/index.cfm?e=cs2%5Fdownloads. The 3rd CS2 'CD' would not download, hung up. I closed it and finished Audition and Pro. After installation I suspected a virus may have been placed on my computer so ran McAfee, which said my computer was free of any viruses, and ClamWin, which said I have various forms of a Trojan virus throughout the Acrobat Adobe programs. I haven't tried to use them yet, and am leary of doing so. Are others having a problem downloading these programs? Should I uninstall, run ClamWin to ensure I have no more Trojans, and then reinstall?
These are false positives.
Mylenium -
Trouble with the trial download.
The trial download installs the start over and does this again and again but never goes any further. What is wrong?
Jwalker03 what Adobe software title are you trying to download and install? Do you receive any specific error messages? Finally what operating system are you using?
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Trouble with ios5 software download
trying to download ios5 software in itunes for my ipad and iphone. download incomplete keep getting a network connection timed out error message, but wireless connection is fine. any ideas would be appreciated?
Disable or turn off your firewall and anti-virus software and try the download again.
Stedman -
Trouble with 5500 Theme Downloads
Hi Guys,
I have just bought a 5500 Sports. I am unable to download any themes to my phone. Need Help.Hi Brian
Usually the type of behavior you describe points to a Network or Internet Provider problem.
Try Safari from another user account. If necessary, here is guidance from Apple about creating the account.
You can ignore step 7 in the article. Also, on the system preference>Accounts panel, click on "log-in" options. There, select "fast user switching". This allows you to go back and forth between user accounts via an icon in your Menu Bar at the top of the computer screen.
Log-on to the new account and start Safari. If Safari is stable in the new account, then your problem is specific to your regular user account. Otherwise, similar response means a system-wide problem, probably Network related.
Post back. -
...trouble with pages and downloads..
...really slow downloads. up until now SAFARI has been great, but for the last few days things have been freezing up or taking unusually long to open a page or download. Any ideas? thanks.
Hi Brian
Usually the type of behavior you describe points to a Network or Internet Provider problem.
Try Safari from another user account. If necessary, here is guidance from Apple about creating the account.
You can ignore step 7 in the article. Also, on the system preference>Accounts panel, click on "log-in" options. There, select "fast user switching". This allows you to go back and forth between user accounts via an icon in your Menu Bar at the top of the computer screen.
Log-on to the new account and start Safari. If Safari is stable in the new account, then your problem is specific to your regular user account. Otherwise, similar response means a system-wide problem, probably Network related.
Post back. -
Trouble with the Online download system
Hello, I have downloaded the online version of the program I have from the Adobe Downloads page. However, every time (it's been over four times, now) the download finished, the download does not want to open. I double click the download and whatever page tries to open flashes on the screen very quickly and then nothing happens.
Could someone help me, please?
P.S. I own the Adobe Create Suite 6 Design and Web Premium Education Edition.Nobody can tell you anything without proper system info or other technical details. Simply sounds like your system is not compatible.
Mylenium -
Trouble With New Album Download
I purchased an EP for the first time this morning and the purchase went through, the songs are in my library, but the songs won't play. Any idea what's going on?
I purchased an EP for the first time this morning and the purchase went through, the songs are in my library, but the songs won't play. Any idea what's going on?
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