Trouble with a Hdd message
Hi,
I am having trouble with my HP Pavilon dm1. My daughter dropped it yesterday and now I am getting the HDD message.
I waited several minutes for Windows to boot and eventually the windows cursor appeared on the screen. It went through the system like it was going to start but ran the message below and then a blue background (it wasn't plain blue though, it was like a wallpaper) and the command prompt thingy came up stating exactly this:
Microsoft <R> Windows Script Host Version 5.8
Copyright <C> Microsoft Corporation. All rights reserved.
REM Model:
REM Caption: Hitachi HTS725050A9A364 ATA Device
REM DeviceID: \\.\PHYSICALDRIVE0
REM SCSIBus: 0
REM SCSIPort: 0
REM Partitions: 4
REM PNPDeviceID: IDE\DISKHITACHI_HTS725050A9A364____________________PC40CH0A\5&3299 DDFF&0&0.0.0
REM
REM
REM [RESULT]
REM couldn't perform the screening because couldn't detect 2 HDDs on this system
C:\system.sav\util\MBRINST.EXE /INI C:\system .sav\util\MBR.INI /U /Q
ECHO MBRInst returned %ErrorLevel% >> C:\system.sav\logs\MBRINST.LOG
I ran the hard drive and other digonistic's and could not come up with anything...
I left the PC on for another half an hour, and now it is running a Start-up repair.. Any ideas??
Thanks
Welcome Iwon.
Have you tried to boot to "COMMAND PROMPT" and run chkdsk c: /r.
chkdsk c: /r
Let us know.
REO
HP Expert Tester "Now testing HP Pavilion 15t i3-4030U Win8.1, 6GB RAM and 750GB HDD"
Loaner Program”HP Split 13 x2 13r010dx i3-4012Y Win8.1, 4GB RAM and 500GB Hybrid HDD”
Microsoft Registered Refurbisher
Registered Microsoft Partner
Apple Certified Macintosh Technician Certification in progress.
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